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voco Auckland City Centre by IHG

Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
Exterior
Rooftop bar
Fitness facility
Premium bedding, minibar, in-room safe, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Corner Wyndham & Albert Streets, Auckland
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, Sky Tower
    ‪5 min walk‬
  • Place, SkyCity Casino
    ‪5 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Harbour View

Suite, 1 Bedroom, Harbour View | Lake view

Suite, 1 Bedroom, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(41 reviews)
  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Sky Tower View)

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Tower (Sky Tower View)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Auckland

With a stay at voco Auckland City Centre by IHG, you'll be centrally located in Auckland, just a 5-minute walk from Sky Tower and 5 minutes by foot from SkyCity Casino. .This luxury hotel is 0.3 mi (0.6 km) from Princes Wharf and 0.4 mi (0.6 km) from Auckland Ferry Terminal.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • Sky Tower - 5 min walk - 0.4 km
  • SkyCity Casino - 5 min walk - 0.4 km
  • University of Auckland - 5 min walk - 0.4 km
  • Queens Wharf - 5 min walk - 0.5 km

Getting around

  • Auckland Britomart Station - 7 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Trivet - ‬2 min walk
  • ‪The Shakespeare Brewery & Hotel - ‬1 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪QF Tavern On Queen Street - ‬2 min walk
  • ‪Bar Albert - ‬1 min walk

About this property

voco Auckland City Centre by IHG

Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 201 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and bathrobes. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bar Albert - Onsite rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co - This restaurant specializes in Italian cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 59 per night)
  • Covered parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 688 reviews
Rating 8 - Good. 129 out of 688 reviews
Rating 6 - Okay. 35 out of 688 reviews
Rating 4 - Poor. 11 out of 688 reviews
Rating 2 - Terrible. 12 out of 688 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Giovanni

This is my second time here and would come back again. Great location, great view either harbour or city. Rooms are fantastic and the staff are great. Voco has the warmth of a boutique hotel with five star amenities. Great bar, gym and cafe downstairs.
Stayed 4 nights in Feb 2026

8/10 Good

Brian

Stayed 1 night in Feb 2026

10/10 Excellent

Hamish

Liked: Cleanliness, amenities, property conditions & facilities
Great room with a lovely view. Very friendly and helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Morag

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel. Brilliant location with great views. Very comfy beds
Stayed 1 night in Jan 2026

10/10 Excellent

Blair

Stayed 1 night in Jan 2026

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Amazing view. Tidy room. Only improvement would be better cooling in the room. A/C couldn't quite keep up.
Stayed 1 night in Jan 2026

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful and the staff friendly and helpful! Breakfast was the best!
Stayed 2 nights in Jan 2026

4/10 Poor

KAREN, Dargaville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked two King Harbour View Rooms for 2 nights (December 28 & 29th). The rooms were next to each other as we requested & nice. Nothing special, but they were clean, comfortable beds & street noise was mitigated by our rooms upper floor location. Check in was surprisingly complicated We had booked via Expedia, not directly, which may have accounted for the 20 minute delay/confusion. The first night of our stay, we were excited to visit the roof top bar around 9:00pm only to discover it was fully booked & no more patrons permitted so that was kinda disappointing. First morning we arrived at 9:00am for the 'buffet breakfast' that was included in our stay. The Lobby & Restaurant area overlap and there were guests everywhere.. any place there was floor space, someone was sitting or standing. It was chaotic. After 25 minutes we gave up and went across the street to a cafe for our breakfast. We requested a reservation (for our second night) for the roof top bar & were told Reception would leave a message confirming. No one called or delivered any message. We asked about this only to find out they had confirmed us two days AFTER we were due to check out & depart Auckland. Huh? Second morning buffet was a repeat. The dining staff seemed overwhelmed and doing their best so it's not their fault. Icing on the cake; they charged us $309.00 for parking (we think). We stay in AKL each month but NEVER AGAIN at this hotel!
Stayed 2 nights in Dec 2025

2/10 Terrible

Md M I

Disliked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, staff & service, amenities
Helpful staff, clean room and delicious breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Great location, nice upgrade and early access to room
Stayed 2 nights in Jan 2026

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issues with door locking, but solved quickly by staff and the rest of the stay was very comfortable. Great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

anju

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were exceptionally friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

Roland

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was fine, location of the hotel was excellent and whilst the service was friendly it was a bit haphazard.
Stayed 2 nights in Jan 2026

6/10 Okay

John

Stayed 4 nights in Jan 2026

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean a nd beautiful! Its centrally located and close to much Auckland has to offer. The best part of the hotel is the staff!! They are all friendly and willing to assist with any concern or question. The breakfast staff and buffet were fabulous- the healthy juices were uniquely refreshing!
Stayed 4 nights in Jan 2026

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping was great, clean room, bathroom with well stocked amenities. I also like the orientation of the room, bathroom and toilet. All comfortable. The staff at the hotel were welcoming, friendly and very customer-focused.
Stayed 7 nights in Jan 2026

10/10 Excellent

Leiah

Stayed 1 night in Dec 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff are very pleasant, check in and checkout was efficient, restaurant was good and staff attentive.would have been good to have Bar Albert open but that wasn’t a biggie. Only negative would be the beds - we were in 3407 and the beds need mattress toppers. They had thin mattress protectors but you could feel the mattress quilting and the piping. Not great at all.
Stayed 1 night in Jan 2026

10/10 Excellent

Tim, Hood River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service anywhere! All staff are eager to please us!
Stayed 1 night in Jan 2026

10/10 Excellent

Kishelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The location was convenient to everything. I would come back and stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 5 nights in Nov 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. The hotel was very clean
Stayed 3 nights in Jan 2026