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citizenM Austin Downtown

4.0 star property

Photo gallery for citizenM Austin Downtown

Outdoor pool
Creator video - submitted by Traveling Tayler
Daily buffet breakfast (USD 21.00 per person)
Interior
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
617 COLORADO ST, Austin, TX, 78701
  • Place, Sixth Street
    ‪2 min walk‬
  • Place, Texas State Capitol
    ‪7 min walk‬
  • Place, Moody Theater
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | City view

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

With a stay at citizenM Austin Downtown, you'll be centrally located in Austin, steps from Sixth Street and 8 minutes by foot from Moody Theater. .This hotel is 0.5 mi (0.7 km) from Lady Bird Lake and 0.5 mi (0.8 km) from Texas State Capitol.

What's nearby

  • Paramount Theatre - 2 min walk - 0.2 km
  • South By Southwest - 2 min walk - 0.2 km
  • Sixth Street - 2 min walk - 0.2 km
  • Texas State Capitol - 7 min walk - 0.6 km
  • Moody Theater - 7 min walk - 0.6 km

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 11 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • ‪Royal Blue Grocery - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Velvet Taco - ‬3 min walk
  • ‪The Iron Bear - ‬3 min walk
  • ‪Perry's Steakhouse & Grille - Downtown Austin - ‬1 min walk

About this property

citizenM Austin Downtown

Hotel with bars, steps from Sixth Street
CitizenM Austin Downtown offers 344 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 344 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a communal living room.
Enjoy a satisfying meal at canteenM serving guests of citizenM Austin Downtown. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 8:30 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1678 out of 2391 reviews
Rating 8 - Good. 354 out of 2391 reviews
Rating 6 - Okay. 166 out of 2391 reviews
Rating 4 - Poor. 92 out of 2391 reviews
Rating 2 - Terrible. 101 out of 2391 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Diane

Stayed 7 nights in Oct 2025

10/10 Excellent

Kellie, Pottstown

Travelled with family
Liked: Amenities
Citizen M Austin pics look super cool online- modern/retro tasteful decor- but, in reality everything is way too small- especially the rooms. We felt like we opened the door to a tiny super modern, cruise ship stateroom or hotel in Japan. It was hard for 2 people to move around the king room. The pillows were set up so one person would need to climb over the other to get out of bed- odd! The shower/toilet is a glass stall in the middle of the small room/ no privacy or space whatsoever. The sink is squished in the middle of the bedroom/ no place to do hair/makeup if that’s your thing. The rooftop bar/pool area looked great in the photos- but was too small and closed by 8:30 pm - the rooms are all controlled by a tabletop iPad, which we didn’t know, so we had a hard time getting lights on/off, shades up/down,.. but laughed about it all afterwards. The staff was friendly, everything was clean, plenty of amenities and things to keep you occupied, if needed. The location was great- close to a lot of great bars/restaurants and parking. We found a street parking spot right outside hotel and paid $15 to park. All in all, if you know all of this ahead of time and are good with it- that’s great! We would’ve liked a little more space and thoughtful room design.
Small crowded king room, hard to move around
Stayed 1 night in Oct 2025

2/10 Terrible

Trevor

Business traveller
Disliked: Property conditions & facilities
They need to advertise better that the room is a tiny, non-conventional room. It reminded me of a cruise ship cabin with the bed squeeze between two walls and a window. The worst part was them refusing to refund me once I told them I need to check out and find a real hotel room with a bit of space to host a guest or two. I'll be happy to remove this rating if they give me my refund, I'm not holding my breath though. Anyone Expedia or I have spoken to in their reservations department seem greedily beholden to their policy of no refunds. So far I've paid for three nights at more than $1200 for this place, and was only in the cabin for 5 minutes. Not cool.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 4 nights in Oct 2025

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the amenities in the room super modern, staff was helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcieanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly diverse atmosphere, including the food and drinks. I loved the diversity of the guests, too, and the communal feeling.
Stayed 2 nights in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
As a solo traveler, I will probably use CitizenM again if I’m flying somewhere that’s expensive. Otherwise, I will probably use another option. Especially if the stay is longer than a weekend. The hotel is very nice. It is clean, the staff is very helpful, and the technology-forward approach is very cool (but admittedly in an anti-social way). I stayed here because I have an inordinate fear of bed bugs, and I read the reviews that said CitizenM takes the necessary precautions, which I deeply appreciate. You can tell that the room is clean as a whistle the second you walk in. I will say, I didn’t care about how tiny the room was, I actually kind of liked that it felt like a bedroom and I kind of wish my own bedroom could have a mounted tv like that, haha. However, I did not like that I didn’t have ready access to drinking water. I had to patronize the nearby CVS and 7/11 multiple times just to get new bottles (which I hate doing) because I didn’t think to bring my hydroflask. This goes hand-in-hand with my dislike of the lobby’s “CanteenM” idea, as I would far prefer a vending machine (or even as an addition would be just fine!). Overall, I’m not complaining. I got sleep. It was clean. I took a shower. Ate food in my room. I even used the gym. Whole nine yards. I just wish there was just one or two QOL changes like adding a vending machine (it can be a hipster, healthy vending machine since that’s your aesthetic, but a vending machine nonetheless).
Stayed 5 nights in Oct 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Small, efficient rooms. Perfect for my needs.
Stayed 5 nights in Oct 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Small room, but good price! I’ll look around more for an alternative hotel since the room didn’t have a microwave or a real refrigerator, which for me is a part of my daily routine for tea and dairy products for my breakfasts. There was an annoying flashing white light from the smoke alarm over the bed, but when I asked about it, the front desk just commented, “Yeah that’s a common complaint…” WHAT? But good location in downtown Austin.
Stayed 4 nights in Oct 2025

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Morgan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv channels needed the most work. Some did not correspond to the icons. And in the night of the World Series I could not get the game.
Stayed 4 nights in Oct 2025

2/10 Terrible

Kasey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very small rooms, check in was a pain and no WiFi for a day
Stayed 1 night in Oct 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Cool place that feels a little bit like living on a space station. Staff were great. It’s secure, private, affordable. Great artwork and lots of things to look at in the lobby area!
Stayed 1 night in Oct 2025

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to 6th street
Stayed 2 nights in Oct 2025

10/10 Excellent

Alcadio

Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Several problems . No internet for the first day which meant that keys didn't work,cash only at the bar. This also resulted in the curtains going up automatically the next day very early in the morning, cash only at the bar etc. The room is very very small and the price isn't low enough to justify it. Fuse blew when using a curling iron. No parking. Hotel can't be called form outside the hotel, you only get a robot. It's a good loctation , nut over priced for what you get.
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty basic - clean and comfortable. Room tablet was nice and convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Karrie

Stayed 2 nights in Oct 2025

10/10 Excellent

Dean

Stayed 2 nights in Oct 2025

10/10 Excellent

Rainier

Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación pero el no tener valet parking o parqueos propios , no creo que vuelva a quedarme.
Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexander

Stayed 3 nights in Sep 2025