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Grand Residences Riviera Cancún All Inclusive

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3 outdoor pools, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪7 min drive‬
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Place, Ojo de Agua Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

9.0 out of 10
Wonderful
(20 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite King Bed

Junior Suite King Bed

Junior Suite King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

9.6 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 132 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds
  • Free Wi-Fi

View all photos for Room

Room

Room

9.8 out of 10
Exceptional
(12 reviews)
  • Beach view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Elite Suite

Premium bedding, minibar, in-room safe, desk

Elite Suite

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 132 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • Resort view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Murphy Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Beach View

47-inch plasma TV with cable channels, TV, DVD player

Family Suite, 2 Bedrooms, Beach View

  • Beach view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds, 3 Single Murphy Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • Resort view
  • 281 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 4 Single Murphy Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

  • Beach view
  • 281 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 3 Single Murphy Beds and 3 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 291 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds
  • Free Wi-Fi

Junior Suite Jacuzzi

  • Sleeps 2
  • Free Wi-Fi

Junior Suite King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Master Suite 1 Bedroom And King Bed

Premium bedding, minibar, in-room safe, desk

Master Suite 1 Bedroom And King Bed

  • Sleeps 5
  • Free Wi-Fi

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Exterior
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About the area

Puerto Morelos

When you stay at Grand Residences Riviera Cancún All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Puerto Morelos Town Square. .This all-inclusive hotel is 14.3 mi (22.9 km) from Maroma Beach and 14.5 mi (23.4 km) from Moon Palace Golf Club.

What's nearby

  • Arrecife de Puerto Morelos National Park - 7 min drive - 3.9 km
  • Puerto Morelos Town Square - 8 min drive - 4.6 km
  • Ojo de Agua Beach - 8 min drive - 4.6 km
  • Puerto Morelos Artists’ Cooperative - 8 min drive - 4.6 km
  • San Jose Catholic Parish - 8 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Ile De France - ‬2 min drive
  • ‪Aromas - ‬2 min drive
  • ‪Arrecife Restaurant - ‬16 min walk
  • ‪A'akat - ‬19 min walk
  • ‪Kobo - ‬18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private hot tubs and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. 47-inch plasma televisions come with cable channels. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Treat yourself to a stay in one of the 144 guestrooms, featuring indoor private hot tubs and plasma televisions. Rooms have private furnished balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at El Faro Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,507 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 25

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.

Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.

This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun Residences

Grand Residences Cancun

Grand Residences Riviera

Grand Residences Riviera Cancun

Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos

Grand Residences Riviera Cancun Condo Puerto Morelos

Grand Residences Riviera Cancun Puerto Morelos

Grand Residences Riviera Cancun Condo

Grand Residences Riviera Cancun Resort Puerto Morelos

Grand Residences Riviera Cancun Resort

Resinces Riviera Cancun Puert

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 753 out of 1002 reviews
Rating 8 - Good. 137 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and facilities.
Stayed 7 nights in Jan 2026

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. The staff were all very friendly and genuinely seemed happy to be there. The food was delicious.
Stayed 4 nights in Feb 2026

10/10 Excellent

Katarina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort itself is beautiful and very well maintained. There are three pools — one dedicated for kids and two for adults — which makes it easy for everyone to relax and enjoy their preferred atmosphere. We especially liked an easy access to the beach, making it simple to move between the pool and the ocean throughout the day. There were never any issues finding clean towels, which is always a plus at a busy resort. The staff was exceptionally friendly and attentive, consistently going out of their way to make sure we were comfortable and well taken care of. The food was very tasty with a good variety of options. The only improvement I would suggest is offering a buffet option during lunch in addition to the sit-down menu. A buffet would provide a bit more flexibility and quicker service for guests who prefer a lighter or faster midday meal. Overall, it was a great experience, and we would highly recommend this resort for both families and adults looking for a relaxing getaway.
Stayed 7 nights in Feb 2026

10/10 Excellent

Katherine

Stayed 4 nights in Feb 2026

10/10 Excellent

simona

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff is the prompt, attentive and genuinely nice. Rooms and shared spaces always clean and tidy. Food fresh and varied in choices.
Stayed 5 nights in Feb 2026

10/10 Excellent

Joel

Stayed 6 nights in Jan 2026

10/10 Excellent

Johnetta, Riverview

Stayed 5 nights in Dec 2025

10/10 Excellent

William Brendan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms, phenomenal food and service.
Stayed 7 nights in Feb 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Second time visiting. Very high-end. Everything is exceptional.
Stayed 7 nights in Feb 2026

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, attentive and kind staff. Spotless, spacious suite, great food, quiet and relaxing area. Amazing trip, will be back.
Stayed 5 nights in Feb 2026

8/10 Good

Jamielynn

Liked: Property conditions & facilities
Super nice! Super clean! Great service! This resort is perfect for relaxing… mostly old people zero partying
Stayed 4 nights in Feb 2026

10/10 Excellent

Oren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
5 stars. Liza the concierge was very attentive and helpful communicating with us on a daily basis. Only minus is the rocky beach. (In the water)
Stayed 10 nights in Feb 2026

10/10 Excellent

Elena

Stayed 7 nights in Feb 2026

10/10 Excellent

Kevin

Stayed 6 nights in Jan 2026

4/10 Poor

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Service was horrendous - felt like a 3* resort AT MOST. Everything was difficult. They couldn’t honor our rooms at check-in. They wanted us to change rooms during our 5 night stay. There were basically no prime dinner reservations the entire length of our stay. All the prime pool chairs were reserved for the entire time. And the worst part is the resort was empty!! Empty restaurants we couldn’t eat in. Empty chairs we couldn’t use. All the “nice touches” in their list of included amenities - you had to either request or they told you had to pay for. We complained to Expedia but the hotel insisted all of the above was part of their policies - none of which were listed on the Expedia listing. Expedia tries to work with them, and they insisted they would follow up with us to address the issues - but never did. Everything we asked for - they offered to us if we went to their timeshare presentation. It’s been a long time since we were aggressively pushed like this. Just as a final icing on the cake - at check-out they screwed us on the credit we were supposed to receive as part of our booking. They told us we hadn’t used it so to spend in the gift shop. But then they came back with a big bill of other items they hadn’t applied the credit to!! They then told us we had to sign to acknowledge we received the credit - or they wouldn’t give it to us!!
Stayed 5 nights in Feb 2026

10/10 Excellent

Mark Stanford

Liked: Cleanliness, amenities, property conditions & facilities
We could not have asked for a better experience! The service was outstanding, the room was wonderful, and the food and beverages were plentiful. We had a fantastic time!! We would definitely return here again!!
Stayed 4 nights in Feb 2026

4/10 Poor

sarah

Stayed 9 nights in Jan 2026

10/10 Excellent

Gabrielle

Stayed 4 nights in Jan 2026

8/10 Good

Zachary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was awesome, our room had a private pool. Everything was very clean. Close proximity to the beach. Transportation was amazing. Awesome to be able to rent beach toys for no charge. Food was good, not great 8/10. Not many options, restaurant took a long time 1.5 hours or so. With kids, it was hard to go and wait at the restaurants. Really great place overall and would stay again.
Stayed 5 nights in Feb 2026

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean resort and the staff were excellent. Food was above average and it was not crowded. if you are looking for a peaceful get away (no foam parties or coco bongo) this is the right choice.
Stayed 7 nights in Jan 2026

10/10 Excellent

Elena, Mount Tremper

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The premises are beautiful, the staff extremely friendly and efficient. The room was spacious and impeccable. Beach was also a plus. The concierge service is excellent and our two assigned concierges, Melissa and Iliana helped us plan the week's meals and activities. They guided us step by step.
Stayed 7 nights in Jan 2026

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All grand employees are super nice
Morning sky
Stayed 14 nights in Jan 2026

10/10 Excellent

Joshua Michael Antonello

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room exceeded our expectations. The staff were "on-the-ball" and wonderful. Every decorative and groundskeeping detail was considered and maintained. Staff we're enthusiastic and genuinely joyful during every interaction, very accommodating. It was an excellent experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Very clean and frienly staff. Shout out to Chez at the pool. She never stopped running and always with a smile. Love the popsicles and fruit by the pool and the pool service. So many hard working people making our stay wverything we wanted. Adrianna was an exceptional server as was all bartenders at the swim up bar.
Stayed 7 nights in Jan 2026

10/10 Excellent

Fernando Flores

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and resort, responsive staff, great food, awesome room services, nice view and beach, fun and organized activities, pretty birds and wildlife in the area
Stayed 5 nights in Jan 2026