See all properties
Save

Mercure Ax Les Thermes

Photo gallery for Mercure Ax Les Thermes

2 bars/lounges
Exterior
2 bars/lounges
Exterior
Minibar, in-room safe, soundproofing, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Parking available
  • Air conditioning
  • Pool

Explore the area

View map
6 chemin de la condamine, Ax-les-Thermes, 9110
  • Place, Ax-Bonascre Gondola
    ‪2 min walk‬
  • Place, Bassin des Ladres
    ‪3 min walk‬
  • Place, Les Bains du Couloubret
    ‪3 min walk‬

Room options

View all photos for Privilege, Room, 1 King Bed, Balcony, Mountain View

Minibar, in-room safe, soundproofing, free WiFi

Privilege, Room, 1 King Bed, Balcony, Mountain View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Family Room, Multiple Beds, Balcony, Mountain View

Minibar, in-room safe, soundproofing, free WiFi

Privilege, Family Room, Multiple Beds, Balcony, Mountain View

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, soundproofing, free WiFi

Family Room, Multiple Beds

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Privilege, Family Room, 2 Double Beds, Connecting Rooms

Minibar, in-room safe, soundproofing, free WiFi

Privilege, Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

Apartment, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Similar properties

Front of property
Le Manoir D Agnès
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 132 reviews
Le Manoir D Agnès

About the area

Ax-les-Thermes

When you a stay at Mercure Ax Les Thermes in Ax-les-Thermes, you'll be near ski lifts, within a 5-minute walk of Bassin des Ladres and Les Bains du Couloubret. .This spa hotel is 0.2 mi (0.4 km) from Ax-Bonascre Gondola and 2.1 mi (3.5 km) from Observatoire de la Montagne.

What's nearby

  • Ax-Bonascre Gondola - 2 min walk - 0.2 km
  • Bassin des Ladres - 3 min walk - 0.3 km
  • Les Bains du Couloubret - 3 min walk - 0.3 km
  • Bonascre - 5 min drive - 3.8 km
  • Ax 3 Domaines Ski Resort - 5 min drive - 4.5 km

Getting around

  • Ax-les-Thermes Station - 8 min walk
  • Blagnac Airport (TLS) - 107 min drive

Restaurants

  • ‪La Marmotte Toquée - ‬12 min drive
  • ‪Le P'tit Montagnard - ‬2 min walk
  • ‪Le Comptoir des Négociants - ‬1 min walk
  • ‪Le Breilh - ‬2 min walk
  • ‪Le Bellevue - ‬6 min walk

About this property

Mercure Ax Les Thermes

Hotel in Ax-les-Thermes with a full-service spa and bars
Mercure Ax Les Thermes offers 53 air-conditioned accommodations with minibars and safes. 20-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Opales By Deep Nature. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and electric kettles, and housekeeping is provided on request.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a banquet hall.
At Mercure Ax Les Thermes, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Mercure Ax Les Thermes has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (31 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Mercure Ax Les Thermes (Ouverture Avril 2025)
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel
Mercure Ax Les Thermes (Ouverture Mai 2025) Ax-les-Thermes
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel Ax-les-Thermes

Mercure Ax Les Thermes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt sted

Efter en lang og turbulent rejse med tog var det en god oplevelse at være gæst på det hotel
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel Pour le petit déjeuner je suis un peu déçu par rapport à l’hôtel
Stayed 1 night in Sep 2025

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel

Hotel en surplomb d'Ax avec vue sur la montagne et les arbres. Chambre spacieuse tres joliment décorée et d un grand confort. Piscine superbe dans un décor naturel. Un superbe lieu. Nous y reviendrons.
Stayed 1 night in Sep 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique chambre excellente je le recommande pour un séjour long
Stayed 1 night in Sep 2025

4/10 Poor

Patrick

Disliked: Staff & service

Décevant

Habitués aux Mercure Hotels, au regard du prix payé et malgré le côté neuf de de denier (ouvert en juin) nous avons été déçu par la présence de trop de matériaux de chantier, des travaux non finis, une insonorisation déplorable (c'est comme si nous regardions la TV dans notre chambre), la VMC non fonctionnelle, le téléphone non fonctionnel. De plus les tarifs du SPA (soins du corps son prohibitifs (plus de 300 € pour 1 heure de massage en couple) en comparaison à d'autres SPA d'hôtel Mercure. Bref ouvrir pour la saison c'est bien pour le business, mais quand on paye 100% du prix, on s'attends à 100% des services et du cadre de l'hôtel.C'est pour nous une grosse déception.
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service

OK hotel til en enkelt nat.

God og hjælpsom reception. Fin parkering i aflåst garage for 12 EUR. Desværre var der gæster med en hund ovenpå vores værelse som er meget lydt. Sengen er lidt smal. Vi kan godt anbefale værelset til en enkelt overnatning.
Stayed 1 night in Jul 2025