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AGAM Hotel

3.0 star property

Photo gallery for AGAM Hotel

Outdoor pool
Front of property
Deluxe Double Room
Exterior
Standard Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 5 entre calle 30 y 32, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Fort of San Felipe
    ‪10 min walk‬
  • Municipal Spa of Bacalar
    ‪18 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (215)
The price is NZ$135
for 1 room
includes taxes & fees
30 Jun - 1 Jul
La Galuna Bacalar

About the area

Bacalar

With a stay at AGAM Hotel in Bacalar (Mario Villanueva Madrid), you'll be steps from Laguna Bacalar Ecological Park and 7 minutes by foot from Lake Bacalar. .This hotel is 0.5 mi (0.8 km) from Fort of San Felipe and 0.7 mi (1.2 km) from Canal de los Piratas.

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.3 km
  • Fort of San Felipe - 10 min walk - 0.9 km
  • Municipal Spa of Bacalar - 18 min walk - 1.5 km
  • Cenote Negro - 4 min drive - 2.2 km
  • Cenote Cocalitos - 7 min drive - 5.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬9 min walk
  • ‪El Sazón a la Mexicana - ‬3 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬4 min walk

About this property

AGAM Hotel

Hotel with free breakfast, steps from Laguna Bacalar Ecological Park
AGAM Hotel offers 16 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 16 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include luggage storage and a safe deposit box at the front desk.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

AGAM Hotel Hotel
AGAM Hotel Bacalar
AGAM Hotel Hotel Bacalar

AGAM Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 61 reviews
Rating 8 - Good. 15 out of 61 reviews
Rating 6 - Okay. 3 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Montana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location, friendly staff and nice outdoor vibe. The rooms weren’t exactly as expected and the breakfast was always out of something each day but all in all a good stay
Stayed 4 nights in Feb 2025

8/10 Good

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wel loved the free bike rentals - lots of birds and plants - close to the downtown and beach. Lovely place to stay !
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their free breakfast was more than adequate, a/c worked well, hotwater was great and the fridge was a nice touch
Stayed 4 nights in Dec 2024

10/10 Excellent

Werner

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with a very zen vibe. Wonderful friendly and helpful staff especially Camila. Only issue was with the hot water one day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, especially Camila.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Alain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very careful
Stayed 3 nights in Oct 2024

6/10 Okay

José Luis

Liked: Cleanliness
It was ok, for one night hotel .. not recommended for long stays..
Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue mi primera vez en Bacalar con mi pareja y nos encantó, el hotel está en una muy buena ubicacion, y la atención de maravilla. Definitivamente regresamos.
Stayed 3 nights in Aug 2024

8/10 Good

Ivan Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Sami, Dearborn Heights

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it and definitely plan to go back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute treat to stay at the Agam. The breakfast which was included was delicious. I opted for the avocado toast every morning which was so delicious, as well as the coffee and fruit, granola and yogurt. Nestor was brilliant as he was so helpful and friendly. The room was small but cozy and the pool and surrounding areas was lovely. Our stay was perfect! Do not hesitate to book this hotel. We loved it.
Stayed 5 nights in Jan 2024

10/10 Excellent

Scott

Stayed 2 nights in Jan 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service
The room was clean, A/C kept room cool and comfortable, staff was alway cleaning to maintain property and pool sparking clean, every morning the staff woul great me with a smile, and ask how i slept. I would definitely go back in my next visit to Bacalar. every
Stayed 4 nights in Jun 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minha casa em Bacalar

Tudo foi ótimo ! Staff muito educado , gentil e prestativo. Boa localização e perto de muitos restaurantes . Gostei muito do hotel e da Happy Hour !
Stayed 6 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge F Diaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy comodo, tiene lo necesario. El staff muy amable y accesible.
Stayed 1 night in Feb 2025

4/10 Poor

Chloé

Disliked: Staff & service

Je ne recommande pas

L’hôtel n’était pas à la hauteur de nos attentes, personnel désagréable (à part la blonde à la réception que a été top pour résoudre notre problème). De plus notre climatisation ne fonctionnait pas il faisait très très froid dans la chambre nous avons dû demander à 5 reprises pour que quelqu’un vienne nous aider. Pour une nuit ça fait l’affaire mais pas pour plus. Si vous n’allez pas au petit déjeuner vous n’aurez pas de service d’étage malgré de très fortes pluies la veille donc forcément un coup de balai aurait été le bienvenue. Il y a des trous dans les draps et des taches sur les serviettes… Je ne recommande pas
Stayed 3 nights in Jan 2025

8/10 Good

Nicolás Emanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Gloria luz

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El hotel está lindo, pero las habitaciones están muy pequeñas. La atención de las personas que están en recepción y en restaurante es muy mala, tienen mala actitud y tratan mejor a los extranjeros que a los nacionales. No volvería a quedarme ahí
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cloude

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing ! Nestor, Amber and Adrian were super helpful and gave us the best experience. We felt so safe and taken care of. The room is cosy and has a lot of space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tereza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien general, excelente atención del personal!
Stayed 2 nights in Aug 2024