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El Búho Lagoon Bacalar

3.0 star property

Photo gallery for El Búho Lagoon Bacalar

Terrace/patio
Terrace/patio
Sun deck
Family Room | Terrace/patio
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Bar
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View map
63 Costera, Bacalar, QROO, 77933
  • Place, Cenote Cocalitos
    ‪3 min drive‬
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Family Room

Family Room | Terrace/patio

Family Room

  • 35 sq m
  • Lagoon view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Basic Cabin

Basic Cabin

Basic Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Lake view

Superior Double Room

  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 35 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Cabin

Standard Cabin

Standard Cabin

  • 24 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin

Basic Cabin

Basic Cabin

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bacalar

With a stay at El Búho Lagoon Bacalar in Bacalar, you'll be on the waterfront, within a 5-minute drive of Lake Bacalar and Cenote Negro. .This hotel is 0.7 mi (1.2 km) from Cenote Esmeralda and 1 mi (1.6 km) from Municipal Spa of Bacalar.

What's nearby

  • Cenote Negro - 3 min drive - 1.5 km
  • Cenote Cocalitos - 3 min drive - 1.8 km
  • Cenote Azul - 4 min drive - 2.5 km
  • Fort of San Felipe - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 5 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Enamora - ‬4 min drive
  • ‪Albahaca - ‬14 min walk
  • ‪El Trompo de K'los - ‬5 min drive
  • ‪Chiltepin Marisquillos - ‬3 min walk

About this property

El Búho Lagoon Bacalar

Beachfront hotel with a coffee shop and a restaurant
El Búho Lagoon Bacalar offers 4 air-conditioned accommodations with complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers. Housekeeping is provided on request.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 4 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided on request.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include gift shops/newsstands and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services and coffee/tea in a common area.
A hosted evening meal is available for a surcharge daily (reservations required).
El Búho Lagoon Bacalar has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of MXN 1,000; reservation required
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On a private beach
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: MXN 1000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

El Búho Lagoon Bacalar Hotel
El Búho Lagoon Bacalar Bacalar
El Búho Lagoon Bacalar Hotel Bacalar

El Búho Lagoon Bacalar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andreas

Travelled with family

Good size bedroom

The room was very spacious for our family. A bit dated but in good condition. No cleaning of the room daily. Great reception people. They are so nice and I forgot my dairy and they sent it to me immediately the day after. This was a great PLUS.
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and drinks. Fantastis view across from Bird sanctuary. Only warning is they were very firm beds, quite too firm for us but some people prefer it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The small Cabin was unique. The property felt safe and parking in the street was easy. There is air conditioning and light in the cabin but no electrical outlets to charge your phones, iron your clothes, etc. Water in the shower was chilly but then it comes out fresh after a while (only cold water in shower valve). The weather is in the mid-80's, so it is easy to get use to. During check out no one was available until an hour in a half later. They were holding our drivers license and we didn't want to leave it behind. Luckily we refuse to leave our passport as originally requested. Could of been a bad situation if we missed our flight.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Highly recommend. Yvonne was amazing host!

6/10 Okay

manuel

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He pasado los días más impresionantes en cuanto a tranquilidad Paz relajación de la mano también de una excelente ención por parte de todo el personal lo recomiendo 100% La comida es riquísima espero de verdad poder volver muy pronto
Stayed 2 nights in May 2025

6/10 Okay

Horacio

Stayed 3 nights in Apr 2025

4/10 Poor

Nuria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es hermosa y el personal es muy amable. Nos hospedamos por dos noches, pero el día después de nuestra llegada no realizaron la limpieza de la habitación. El personal del hotel solo está disponible de 9:00 a 19:00; después de ese horario, no hay nadie del staff en la propiedad. Afortunadamente, como contratamos un tour, teníamos el número de teléfono de uno de los empleados. La primera noche se fue la luz, pero pudimos notificarlo y lo resolvieron rápidamente. Sin embargo, a la mañana siguiente, a las 7:00 a.m., un “bip bip” constante del aire acondicionado nos despertó. No había nadie que pudiera ayudarnos, por lo que el ruido continuó por aproximadamente una hora, afectando nuestro descanso. El hospedaje incluye 2 toallas grandes, no hay toalla para manos. El asiento del inodoro es más pequeño que la taza del baño, lo que hace que sea muy incómodo al sentarte (te pellizca).
Stayed 2 nights in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nadine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bien placé dommage pas possibilité de déjeuner ni de repas menage a revoir personnel très sympathique
Stayed 1 night in Nov 2024

10/10 Excellent

Gaby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular. Amamos más a bacalar en esta estancia. Muy recomendada