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Hotel Casa Caracol Bacalar Lagoon

3.0 star property

Photo gallery for Hotel Casa Caracol Bacalar Lagoon

22-inch flat-screen TV with digital channels, TV
Grand Room, 2 Queen Beds, Lagoon View
Family Cabin, 3 Bedrooms, Private Pool, Lagoon View
View from property
Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
609 Costera, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪18 min walk‬
  • Place, Fort of San Felipe
    ‪3 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪28 min drive‬

Room options

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

  • Lagoon view
  • Sleeps 12
  • 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed

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  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 21 reviews
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About the area

Bacalar

With a stay at Hotel Casa Caracol Bacalar Lagoon in Bacalar, you'll be within a 5-minute drive of Laguna Bacalar Ecological Park and Lake Bacalar. .This hotel is 0.3 mi (0.5 km) from Cenote Negro and 0.7 mi (1.2 km) from Municipal Spa of Bacalar.

What's nearby

  • Municipal Spa of Bacalar - 18 min walk - 1.5 km
  • Lake Bacalar - 2 min drive - 2.9 km
  • Fort of San Felipe - 3 min drive - 2.5 km
  • Zócalo - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 4 min drive - 3.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬17 min walk
  • ‪Enamora - ‬3 min drive
  • ‪Albahaca - ‬9 min walk
  • ‪Mr. Taco - ‬3 min drive
  • ‪Bacalar Beach Club - ‬1 min walk

About this property

Hotel Casa Caracol Bacalar Lagoon

Hotel Casa Caracol Bacalar Lagoon offers 9 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters. 22-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided once per stay.

Make yourself at home in one of the 9 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided once per stay.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shower

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Casa Caracol Bacalar Lagoon
Hotel Casa Caracol Bacalar Lagoon Hotel
Hotel Casa Caracol Bacalar Lagoon Bacalar
Hotel Casa Caracol Bacalar Lagoon Hotel Bacalar

Hotel Casa Caracol Bacalar Lagoon Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

MARIA, El Paso

Travelled with family
Liked: Staff & service, amenities
The address indicated in the web of 609 Costera Bacalar is totally wrong, is located some kilometers north of Bacalar town, please correct that.

2/10 Terrible

Luz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que el hotel no existe por ningun lado
Stayed 3 nights in Sep 2022

10/10 Excellent

Claudia Gdpe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamacas
Stayed 1 night in Jul 2022

8/10 Good

rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es muy agradable para disfrutar con la familia
Stayed 1 night in Jul 2022

8/10 Good

GUSTAVO A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Días agradables

Buen lugar, agradable solo el acceso al mismo es complicado
Stayed 2 nights in Jul 2022

2/10 Terrible

Andreas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist die Lage und Bauweise der Unterkunft und die Nähe am Wasser. Vom Service bis zur Ausstattung war alles mangelhaft. Von der Toilette bis zur Wand waren 1,5 Smartphonelängen Platz. Das angebotene Wasser war 1 1/2 Jahre abgelaufen. Die Auflagen der Matratzen waren verdreckt. Wir haben uns geekelt. Der Preis war absolut überteuert.
Stayed 2 nights in Jun 2022