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Acacia Hotel Bacolod

3.5 star property

Photo gallery for Acacia Hotel Bacolod

Outdoor pool, pool cabanas (surcharge)
Restaurant
Executive Room, 1 King Bed
Front of property
Executive Room, 1 King Bed

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View map
Burgos St. Extension Reclamation Area, Bacolod, 6100
  • Place, SM City Bacolod Northwing
    ‪5 min walk‬
  • Place, SMX CONVENTION CENTER
    ‪1 min drive‬
  • Place, Bacolod City Government Center
    ‪6 min drive‬
  • Airport, Bacolod (BCD-New Bacolod - Silay)
    ‪23 min drive‬

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Bacolod

With a stay at Acacia Hotel Bacolod in Bacolod, you'll be within a 5-minute walk of Bredco Port Terminal and SM City Bacolod Northwing. .This hotel is 0.4 mi (0.6 km) from SMX CONVENTION CENTER and 0.7 mi (1.1 km) from San Sebastian Cathedral.

What's nearby

  • SM City Bacolod Northwing - 5 min walk - 0.5 km
  • San Sebastian Cathedral - 11 min walk - 1.0 km
  • Negros Occidental Provincial Capitol - 15 min walk - 1.3 km
  • SMX CONVENTION CENTER - 1 min drive - 0.4 km
  • Bacolod City Government Center - 6 min drive - 3.6 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 33 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪L' Sea Dimsum & Noodle House - ‬11 min walk
  • ‪Gerry's Grill - ‬9 min walk
  • ‪Kuppa - ‬9 min walk
  • ‪L' Sea - ‬7 min walk

About this property

Acacia Hotel Bacolod

Hotel in Bacolod with a 24-hour business center and a 24-hour front desk
Acacia Hotel Bacolod offers 86 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Bacolod? This hotel has facilities measuring 20452 square feet (1900 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Acacia Hotel Bacolod has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 351 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (20,452 square foot of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 351 per person
  • Airport shuttle fee: PHP 1500 per vehicle (one-way)
  • Airport shuttle fee per child: PHP 1500 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Acacia Bacolod
Hotel Acacia Hotel Bacolod Bacolod
Bacolod Acacia Hotel Bacolod Hotel
Hotel Acacia Hotel Bacolod
Acacia Hotel Bacolod Bacolod
Acacia Hotel
Acacia
Acacia Hotel Bacolod Hotel
Acacia Hotel Bacolod Bacolod
Acacia Hotel Bacolod Hotel Bacolod

Acacia Hotel Bacolod Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 31 reviews
Rating 8 - Good. 10 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

arvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and close to the mall
Stayed 1 night in Jul 2025

10/10 Excellent

Sterling

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Josephine, Jacksonville

Travelled with partner
Liked: Staff & service
The bed mattress hard. Very limited breakfast items. Walking distance to the ferry.
Stayed 2 nights in Feb 2025

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness, staff & service
This is a decent hotel; however, my primary issue is that internet availability was very important—the most important thing—as I needed it for work. The internet at this hotel disconnects every hour and I believe this is a feature, not a bug, of their setup.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Oct 2024

2/10 Terrible

Donald

Stayed 2 nights in Sep 2024

8/10 Good

Mark

Stayed 1 night in Jul 2024

4/10 Poor

James

Travelled with family
Disliked: Staff & service

Fix the parking lot and purchase new towels!

They say that first impressions are most important. So when driving into a resort, you’re supposed to be captured by the beautiful ambiance of the hotel and surroundings. I was too busy dogging pot holes in the driveway and parking lot that would have severely damaged my car. There are also no parking lines and guests park so poorly leaving many parking spots unavailable. There is no handicap parking. I thought that was a requirement by law. There was no spots reserved for seniors or expecting woman. I had to park about 150 yards away because of poor parking. One time I tried to park next to the building when I saw another car pull away. The guard made me move! I asked him why was it Okay for the other driver. He spoke no English and kept repeating the same thing “must move car”. Interesting enough… I believe he had his favorites. I saw the same black pickup truck parked in the shade next to the building every day! If it is the owners truck… then post a sign stating that’s his spot so everyone knows how he places his priorities and customer satisfaction.😏 The guard would go out and he’d move the cones for who he wanted to. I guess what bothered me was that I’m a senior and was feeling ill that day. I’ll let the pictures tell the story.Also, spend a few dollars on new towels and provide them at the pool. The towels were like ten year old scratchy rags!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy thank
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy thank you
Stayed 1 night in Feb 2024

8/10 Good

Robert F Henning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like an oasis as the hotel is in a very nice locat

Fabulous pool, close to Ayala and SM Malls, great free breakfast, accommodation was good, beds good, away from the busy city in a very quiet spot, no road noise, good security, hotel manager was really nice as were front desk staff and the price was good using Hotels.com.
Stayed 1 night in Jan 2024

8/10 Good

Herbert Herminio

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Acacia Bacolod Stay

Improve on your toilet accessories. Toothbrush, soap etc.
Stayed 2 nights in Nov 2023

6/10 Okay

Dennus

Stayed 2 nights in Oct 2023

8/10 Good

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good hotel with very friendly staff.
Stayed 13 nights in Jun 2023

2/10 Terrible

william, Fontana

Travelled with family
Disliked: Property conditions & facilities
Non potable water in bathrooms, dingy and paper thin towels, wifi impossible for periods of the day because of power fluctuations and sanitary conditions very questionable. I understand that there was the pandemic, but to keep using this as a crutch is inexcusable. My main concern is sanitation. This is something that Expedia should be concerned about for travelers. An experienced traveler I would have never considered staying at the Acacia knowing that they were using non-potable water any of the areas that I had to interact with. People who only travel occasionally, traveling with these conditions anywhere could affect their health. I recommend that Expedia immediately expunge this establishment from their listing until they can further investigate this matter.
Stayed 7 nights in Jun 2023

4/10 Poor

Michael

Travelled with family
Disliked: Room comfort

Lame, avoid

Another of Bacolod's hotel's wanna-bes. - no hot shower - Wifi is a trickle. only .2Mbps, even email is slow. - Breakfast sucked, better to to elsewhere.
Stayed 2 nights in Sep 2022

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Bathroom was way too small. No shower curtains. Toilet to close to the wall facing forward, not easy to use.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Very far from Acacia in Manila. Food is plated with limited choices. Incomplete toiletries. Very disappointing.
Stayed 1 night in Sep 2022

8/10 Good

Feblyn Ina Mae

Stayed 2 nights in Jul 2022

10/10 Excellent

Edward

Stayed 3 nights in Apr 2022

6/10 Okay

Michael

Stayed 1 night in Mar 2022

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay longer

This is a very good hotel, but the restaurant is not that great. SM is within walking distance so you could go there to eat, there you also find ATM etc.
Stayed 1 night in Mar 2022

4/10 Poor

Charlotte

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Toiletries lacks soap and tooothbrushes. We have to buy toothbrushes and soap. No WiFi password was handed to us during check in.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel sign visible from the main road. And a shuttle service between the adjacent SM City and hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019