4/10 Poor
Susan
Travelled with group
14 Mar 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Highly disappointing and not as expected. This property has three buildings spaced far apart on uneven pathways. Reception is at the ferry landing. This is the hotel face you see in the pictures when creating your reservation, but it is not necessarily the location of your stay. We and a staff member walked quite a distance with
our bags before we finally arrived at our annexed suite. We were advised there was an elevator, but to get to it, we had to climb quite a steep flight of stairs. We paid a high price for Lakeside rooms only to find we had a stunning view of a a crane and major construction work.Anyone with mobility issues would be well advised to reconsider their stay or confirm that there is a definite mobility access. At least the restaurant in the main reception annex ( a hike) served a great breakfast and dinner was delicious. Staff were accommodating and spoke English well.
Susan
Stayed 1 night in Mar 2025