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Banff Ptarmigan Inn

3.0 star property

Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Superior Room, 2 Queen Beds, Balcony
Reception
Reception hall
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Air conditioning

Explore the area

View map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

9.0 out of 10
Wonderful
(91 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.4 out of 10
Very good
(70 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.6 out of 10
Excellent
(30 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(52 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(82 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(90 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

  • Sleeps 2

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  • Pet-friendly
  • Parking included
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4.3 out of 5, Excellent, 2,504 reviews
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About the area

Banff

With a stay at Banff Ptarmigan Inn, you'll be centrally located in Banff, steps from Banff National Park Information Centre and 3 minutes by foot from Banff Lake Louise Tourism Bureau. .This hotel is 0.6 mi (1 km) from Banff Centre for Arts and Creativity and 2.8 mi (4.6 km) from Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪The Canadian Brewhouse - ‬3 min walk
  • ‪Park Distillery + Restaurant - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Indian Curry House - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Banff? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1033 out of 1821 reviews
Rating 8 - Good. 504 out of 1821 reviews
Rating 6 - Okay. 187 out of 1821 reviews
Rating 4 - Poor. 58 out of 1821 reviews
Rating 2 - Terrible. 39 out of 1821 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vikrant

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, cozy environment, honest housekeeping staff ( left my watch after check out, called the hotel hours later about my watch and they said they found it, i will pick it up on the next day)
Stayed 1 night in Aug 2025

6/10 Okay

Ronald, Kelowna

Travelled with partner
Price is steep for the quality of the room/ hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Narissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kristi, Spokane Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking and bus transportation. We parked our car in their underground garage and rode the busses with our free passes provided by the hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was pretty good. A bit overpriced, but consistent with the area. Extremely convenient to everything. On site restaurant mediocre. Staff was wonderful, helpful, and friendly.
Stayed 3 nights in Jul 2025

6/10 Okay

Blane

Travelled with group
Room was on first floor in the back of hotel. Street view not very pleasant many pedestrians walking by able to peer into room, therefore, chose not open curtains. Booked room many months in advance.
Stayed 2 nights in Jul 2025

6/10 Okay

Curtis

Travelled with partner
Liked: Cleanliness, staff & service
Looks great from the outside and close to restaurants and shopping. The room literally had NO windows, it felt very claustrophobic. From the narrow hallways, to the stairs, elevator and underground parkaids it was a confusing maze. You need to leave bread crumbs to find your way back to the lobby, but then some of the hallway doors close & lock at 9pm so you need to turn around and find another route. I’ve been in easier corn mazes easier than this place to get out. The location was great! I would say the view was nice but with no windows I couldn’t tell you. The pool is now filled-in, and the parking only has 6’ height. Check in was easy, friendly employees,
Stayed 1 night in Jul 2025

10/10 Excellent

vignesh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and a awesome place . Nearby to all amenities in Banff.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sharah Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Felipe

Liked: Cleanliness, property conditions & facilities
Location. Proximity to shopping and restaurants
Stayed 1 night in Jul 2025

8/10 Good

Shaunda, belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities
👍
Stayed 3 nights in Apr 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a perfect place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Brikena

Liked: Cleanliness, staff & service, property conditions & facilities
Great !
Stayed 2 nights in Jul 2025

10/10 Excellent

Norm, Chilliwack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Javed

Liked: Cleanliness
Excellent location. Good restaurant on site. Parking is free.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

8/10 Good

Ross

Stayed 5 nights in Jul 2025

8/10 Good

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little dated but it was very clean. Banff can get incredibly busy and if multiple people are checking in you wont have room to pull a vehicle in and might have to wait. This was the only issue. The room and property is a little dated but it is kept very clean and everyone was helpful
Stayed 1 night in Jul 2025

6/10 Okay

Samantha

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Iqwinder

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Keenan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

We had a great stay. The room was clean and there was plenty of room for us. The hallways and lobby could use some updating but it didn't take away from my overall opinion of the place
Stayed 1 night in Jul 2025

4/10 Poor

Sumit

Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice large clean rooms, close to dining and shopping, friendly helpful staff, free underground parking (first come first serve).
Stayed 3 nights in Jul 2025