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Banff Ptarmigan Inn

3.0 star property

Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Property preview
Superior Split Room. | Floor plan
Bicycling
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar

Explore the area

View map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(78 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.4 out of 10
Very good
(69 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(86 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

8.8 out of 10
Excellent
(88 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.4 out of 10
Very good
(27 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(49 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Banff

With a stay at Banff Ptarmigan Inn, you'll be centrally located in Banff, steps from Banff National Park Information Centre and 3 minutes by foot from Banff Lake Louise Tourism Bureau. .This hotel is 0.6 mi (1 km) from Banff Centre for Arts and Creativity and 2.8 mi (4.6 km) from Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • The Canadian Brewhouse
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • Park Distillery + Restaurant
  • ‪Indian Curry House - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Banff? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Reviews

Banff Ptarmigan Inn Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1014 out of 1783 reviews
Rating 8 - Good. 499 out of 1783 reviews
Rating 6 - Okay. 177 out of 1783 reviews
Rating 4 - Poor. 56 out of 1783 reviews
Rating 2 - Terrible. 37 out of 1783 reviews

Reviews

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

6/10 Okay

Neil

Liked: Cleanliness
Disliked: Staff & service
Vastly over priced for what it is. Basic comforts are oddly overlooked.
Stayed 2 nights in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Close to everything with in walking distance
Stayed 1 night in Dec 2024

10/10 Excellent

Kaustubh Nilkanth, Cary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location! Great staff & property was nice, clean and well maintained.
Stayed 2 nights in Jun 2025

8/10 Good

Anita

Stayed 1 night in Jun 2025

10/10 Excellent

Heidemarie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with this hotel. Everyone was extremely friendly and helpful. The location is perfect. Thank you for making my stay memorable 😊👍
Stayed 2 nights in Jun 2025

10/10 Excellent

maisie

Stayed 1 night in Jun 2025

8/10 Good

Happy, Kitchener

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked that the property was in Bamff Downtown and everything was at walking distance. No need to get the car out of hotel parking. Room and Washroom were good, neat and clean, mordern but the washroom are little narrow
Stayed 2 nights in Jun 2025

10/10 Excellent

r

Stayed 2 nights in Jun 2025

8/10 Good

Donald W

Liked: Cleanliness, staff & service, room comfort
Great location, large rooms. The rooms are worn and not well lit. Front desk staff friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Anup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are good but washroom are very compact and no microwave , hot tub is so small .otherwise all good
Stayed 1 night in Jun 2025

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel, very close to the downtown. Many restaurants near, and everything is walkable. There is a parking lot with limited space and height restrication. The room was quiet.
Stayed 3 nights in Jun 2025

8/10 Good

Myong-sil May

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of 4

The front staff was warm and welcoming. We recieved free bus passes with our room, which our 4 yr old was thrilled about! Taking the bus in an activity alone for littles. The room was clean and well maintained. The only “complaint” one could say is the coffee machine was finicky but it did work.
Stayed 2 nights in Jun 2025

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in downtown Banff. Really friendly, helpful staff at check in, free parking below ground. Large spacious room, with coffee and water in mugs and glasses (no plastic - excellent!)
Stayed 3 nights in May 2025

10/10 Excellent

Arlana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good property, front desk staff were all awesome! Very accommodating and helped us with all our questions. Even though an older hotel, we were pleased. Pillows could use an update and pls pls pls upgrade to two ply Kleenex. Miheal, from Croatia, who served us breakfast on the patio this morning was super sweet and offered us excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Jun 2025

10/10 Excellent

XIAOYING

Stayed 1 night in Jun 2025

8/10 Good

Young

Travelled with family
The coffee machine was dusty and tne bathroom was cramped snd uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Liping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location close to downtown shopping area, restaurants and shuttle stops. Less than ten minutes walking to a large free parking lot in train station besides hotel parking. Free shuttle bus voucher. Friendly and helpful staff. Clean and comfortable bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely designed. Would have liked better lighting in the room, it was a bit dark.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, walkable area property is very easy to navigate, and the staff gave great suggestions of restaurants. I am vegan and I highly recommend nourish.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We checked in around 8pm. The women who checked us in was incredibly helpful and friendly and gave us great tips for the area. My friend and I did the split room and it worked out great. The property was clean and cute and great proximity to food and shopping!
Stayed 4 nights in May 2025

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service
Very close to the downtown which made it convenient for us! Everything is walking distance. Friendly staff. Average rooms.
Stayed 1 night in May 2025

10/10 Excellent

Micheal Glen

Stayed 2 nights in May 2025