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Charltons Banff

3.0 star property

Photo gallery for Charltons Banff

Exterior
Indoor pool
Fireplace
Deluxe Room, 1 King Bed, Mountain View
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Loft

8.0 out of 10
Very good
(64 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

Suite

8.2 out of 10
Very good
(26 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

Kitchenette Suites

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Similar properties

About the area

Banff

Located in Banff (Uptown District), Charltons Banff is within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This hotel is 0.8 mi (1.2 km) from Banff Centre for Arts and Creativity and 11.9 mi (19.1 km) from Banff National Park.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪Evelyn's Coffee Bar - ‬13 min walk

About this property

Charltons Banff

Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 65 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and gas grills.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a water dispenser. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site self parking

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee (June 01 - March 17): CAD 20.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1013 reviews
Rating 8 - Good. 310 out of 1013 reviews
Rating 6 - Okay. 130 out of 1013 reviews
Rating 4 - Poor. 64 out of 1013 reviews
Rating 2 - Terrible. 35 out of 1013 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Stayed 4 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk staff, clean and convenient room
Stayed 2 nights in Dec 2025

6/10 Okay

COREY

Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Location is good. Staff were helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryley

Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was excellent. Parking was great since our SUV is too tall with ski roof rack and we had to park right at front.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

10/10 Excellent

Mary Rose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff! Great Location! We love our room super clean and beds are comfy! For sure we’ll stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffry, Wetaskiwin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly and helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Dmitrii

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An older but stylish hotel – we really liked it!
Stayed 1 night in Dec 2025

10/10 Excellent

Asfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really welcoming and generously answer all the questions asked. We were upgraded to king suite and it was really cozy, warm and clean plus we had fridge, private bathroom/washroom, coffee maker, hot water kettle, mugs, coffees and two television. We had a living room. Everything was great. The stay here also offers- spa, hot tub, steam to in their sisters' lodge just down the street.
Stayed 1 night in Dec 2025

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean, and comfortable room with easy accommodation's for our Chihuahua. Bathroom was large and clean with a lovely bathtub and big shower - and the beds were so comfortable! Definitely one of the better spots to stay at in Banff.
Stayed 1 night in Dec 2025

10/10 Excellent

Mansi

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely staff
Stayed 1 night in Dec 2025

6/10 Okay

Riley

Disliked: Amenities
Pay to park - wasn’t clear upon booking No hot tub/pool - not clear upon booking. Either Expedia or charltons was purposely vague in the ad.
Stayed 1 night in Dec 2025

10/10 Excellent

Marisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love it here! Their pool was still closed but we were able to use their sister properties which i thought was so nice! highly recommend
Stayed 1 night in Dec 2025

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Rooms were older but the bed was very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, it is a nice place to stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The only thing about the property was the pool and hot tub didn’t work as well as you have to pay for parking to park on their property as well as no shuttle service
Stayed 1 night in Nov 2025

6/10 Okay

Evie

Stayed 3 nights in Nov 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kasya

Stayed 1 night in Dec 2025

10/10 Excellent

Skylar

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay !
Stayed 2 nights in Nov 2025

10/10 Excellent

Madison

Stayed 2 nights in Nov 2025