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Fairmont Banff Springs Gold Experience

4.0 star property

Photo gallery for Fairmont Banff Springs Gold Experience

Lobby
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Exterior
3 bars/lounges
Indoor pool, outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning

Explore the area

View map
405 Spray Ave, Banff, AB, T1L1J4
  • Place, Fairmont Banff Springs Bowling Centre
    ‪1 min walk‬
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Bow Falls
    ‪8 min walk‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fairmont Gold View)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Fairmont Gold View)

9.0 out of 10
Wonderful
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Fairmont Gold, Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

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Moose Hotel And Suites
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  • Spa
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4.7 out of 5, Exceptional, 2,485 reviews
The price is NZ$669
includes taxes & fees
10 May - 11 May
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About the area

Banff

Located in Banff (Banff Springs District), Fairmont Banff Springs Gold Experience is within a 10-minute drive of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This family-friendly hotel is 14.4 mi (23.1 km) from Banff National Park and 1.8 mi (2.9 km) from Banff Centre for Arts and Creativity.

What's nearby

  • Fairmont Banff Springs Bowling Centre - 1 min walk - 0.0 km
  • Banff National Park - 1 min walk - 0.0 km
  • Banff Springs Convention Centre - 2 min walk - 0.2 km
  • Spray River West Trailhead - 5 min walk - 0.4 km
  • Bow Falls - 8 min walk - 0.7 km

Getting around

  • Banff Station - 10 min drive
  • Calgary International Airport (YYC) - 100 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬20 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Chuck’s Steakhouse - ‬20 min walk
  • ‪Shoku Izakaya - ‬4 min drive
  • ‪Hankki Banff - ‬4 min drive

About this property

Fairmont Banff Springs Gold Experience

Fairmont Banff Springs Gold Experience offers 115 accommodations with safes and complimentary newspapers. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Banff hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts, a health club, and complimentary bicycles. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna, a fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs open between 8:30 AM and 7:00 PM.
Stay in one of 115 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.
Grab a bite at Vermillion Room, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 22 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Vermillion Room - Onsite restaurant.
1888 Chop House - Onsite restaurant. Open daily.
Waldhaus Restaurant - Onsite restaurant. Open daily.
Castello Ristorante - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.50 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free ski shuttle
  • Parking on site (CAD 39 per day)
  • Valet parking on site (CAD 59 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 24 for adults and CAD 12 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 1888 Chop House
  • Castello Ristorante
  • Vermillion Room
  • Waldhaus Restaurant

Things to do

  • 27-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Cross-country skiing
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room
  • Stereo
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 8:30 AM - 7:00 PM
  • Hot springs water temperature - 23 ºC
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 24 for adults and CAD 12 for children
  • Fee for in-room wireless internet: CAD 10.5 per day (rates may vary)
  • Airport shuttle fee: CAD 75 per person
  • Airport shuttle fee per child: CAD 45 (from 1 to 14 years old)
  • Self parking fee: CAD 39 per day
  • Valet parking fee: CAD 59 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Hot springs access available from 8:30 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Banff Springs Gold
Fairmont Banff Springs Gold Experience Hotel
Fairmont Banff Springs Gold Experience Banff
Fairmont Banff Springs Gold Experience Hotel Banff

Fairmont Banff Springs Gold Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 76 reviews
Rating 8 - Good. 5 out of 76 reviews
Rating 6 - Okay. 4 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service
The bathroom was very small and disappointing for a Fairmont Gold room. It felt cramped and basic, not in line with the premium experience advertised. For the price, I expected a more spacious and well-designed bathroom.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bonnie Gail

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Lina, Mount Royal

Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Beautiful place
Stayed 2 nights in Aug 2025

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class service Worth the upgrade to Gold. Cannot say enough about the welcome team and their relationship building. We weren’t there for long but easily felt like part of the family
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Stayed 4 nights in May 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! What an amazing trip my husband and I had visiting Banff and staying in the Fairmont Gold in Banff Springs. The staff truly roll out the red carpet and made a very memorable experience. The food was great and the spa was lovely!
Stayed 6 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Amenities, property conditions & facilities
We had a fabulous experience at the Fairmont. It was bar none the best vacation for us. From the incredible mountain views, lovely room, breakfast and evening hors d’oeuvres, friendly, service oriented staff, Banff will forever be a beautiful memory. We are recommending the Fairmont to all our friends & family. Canada holds a special place in our heart. We love Canada!!!
Stayed 5 nights in May 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with a priceless Rockies’ View

My partner and I stayed on the 5th Floor Fairmont Banff Springs Gold Floor View. This was the very best experience. Access to a Full Lounge with Breakfast and Dinner items and access to drinks and snacks throughout the day. Comfy rooms, wonderful beds! Very helpful, friendly and attentive Gold Floor Staff. We had lunch, dinner and afternoon tea at the Hotel’s dining rooms. Excellent Food, Service and Ambience. Wonderful! The Hotel is clean and tidy, and while a huge Hotel there’s lots of signs for direction. We enjoyed a couples’ massage as well as several swims in a well maintained pool. Overall, an excellent, 5 Star Hotel!
This is the actual view from our Room!
Stayed 4 nights in Apr 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the view of the majestic Rockies when you wake up in the morning.Nothing beats that.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jiang Feng

Stayed 1 night in Mar 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are fantastic. Our one BIG issue was the strong rose-scented fragrance that is piped into the hallways and possibly our room too. The fragrance is very strong and overwhelming. My wife had a headache after about an hour in the room. We had to ask for an air filter unit and to keep the room window open soe several hours to make it tollerable. Bathroom products have the same scent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Fairmont was truly amazing, the staff was very friendly and helpful. The building was beautiful and the views were breathtaking
Stayed 3 nights in Feb 2025

10/10 Excellent

Ryder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 2 nights in Jan 2025

10/10 Excellent

Akith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Eric

Stayed 3 nights in Jan 2025

8/10 Good

KEITH MORGAN

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kaiffy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lianfeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arnold

Stayed 3 nights in Sep 2024

10/10 Excellent

Sinclair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024