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Hotel Canoe and Suites

4.0 star property

Photo gallery for Hotel Canoe and Suites

Rooftop pool
Lobby sitting area
Lobby sitting area
Exterior
Rooftop pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
600 Banff Avenue, 2000, Banff, AB, T1L1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪6 min walk‬
  • Place, Banff National Park Information Centre
    ‪16 min walk‬

Room options

View all photos for Superior Room With Mountain View

Premium bedding, free WiFi, bed sheets

Superior Room With Mountain View

  • Sleeps 4

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View

9.6 out of 10
Exceptional
(117 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(46 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Condo

Condo | Private kitchen

Condo

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Studio

Studio

Studio

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View King Suite

Premium bedding, free WiFi, bed sheets

Mountain View King Suite

  • Sleeps 2

View all photos for Superior Suite, 2 Queen Beds

Premium bedding, free WiFi, bed sheets

Superior Suite, 2 Queen Beds

  • Sleeps 4

View all photos for Superior Suite, King

Premium bedding, free WiFi, bed sheets

Superior Suite, King

  • Sleeps 2

View all photos for Superior Room With 2 Queen Beds

Premium bedding, free WiFi, bed sheets

Superior Room With 2 Queen Beds

  • Sleeps 4

Superior Accessible Room, 2 Queen Beds

  • Sleeps 4

Studio

  • Sleeps 4

Three Bedroom Condo

  • Sleeps 6

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About the area

Banff

With a stay at Hotel Canoe and Suites in Banff (Uptown District), you'll be a 3-minute drive from Banff Lake Louise Tourism Bureau and 8 minutes from Fairmont Banff Springs Bowling Centre. .This hotel is 11.5 mi (18.5 km) from Banff National Park and 3.6 mi (5.7 km) from Upper Hot Springs.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 6 min walk - 0.5 km
  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬18 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk

About this property

Hotel Canoe and Suites

Hotel in Banff with 2 hot tubs and a coffee shop
Hotel Canoe and Suites offers 192 air-conditioned accommodations with bathrobes and hair dryers. Beds feature premium bedding. This Banff hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
2 hot tubs are on site. Other recreational amenities include a sauna.
Make yourself at home in one of the 192 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna.
Satisfy your appetite at Sudden Sally, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sudden Sally - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sudden Sally

Things to do

  • 2 hot tubs
  • Sauna

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Lift (107 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 65 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff
Hotel Canoe Suites
Hotel Canoe and Suites Hotel
Hotel Canoe and Suites Banff
Hotel Canoe and Suites Hotel Banff

Hotel Canoe and Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1724 out of 2085 reviews
Rating 8 - Good. 260 out of 2085 reviews
Rating 6 - Okay. 70 out of 2085 reviews
Rating 4 - Poor. 21 out of 2085 reviews
Rating 2 - Terrible. 10 out of 2085 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities
Beautiful view from the hot tubs. Great pour over coffee. Restaurant with tasty food.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place we had a great mountain view room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall, great view and good facilities. Could work more on their bedding and could’ve provided iron and closet in the room. Could also work on adding an actual exhaust fan in the washroom. Could also provide slippers as the hotel offers an amazing experience at the hot tub.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catrona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice hotel. End of the "main strip" in Banff. Offered free bus vouchers during our stay which we absolutely utilized instead of looking for parking when going to the main strip. Was our anniversary while we were there and the hotel was helpful in arranging sparkling wine and a sweet treat for me in our room to surprise the Hubs. Hot tub is lovely. Salt water vs mega chemicals.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brianna, Calgary

Stayed 2 nights in Oct 2025

10/10 Excellent

Alexis allaine

Liked: Cleanliness, amenities, property conditions & facilities
The room that is being given was accurate as advertised
Stayed 6 nights in Oct 2025

10/10 Excellent

Mark

Stayed 4 nights in Oct 2025

10/10 Excellent

Taryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot pool was amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

Cari

Liked: Cleanliness, property conditions & facilities
Very nice rooms. Extremely clean and very well decorated.
Stayed 4 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Alda

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

kara

Disliked: Staff & service, property conditions & facilities
I was there for a conference and was put at floor 9 and a room that was smaller than the first room I was in and had to pay 70$ more. It was very inconvenient. Everyone couldn't find my name or room anytime I called because I had had two separate bookings. It was terrible service in that regard, terrible care for customers and a horrible room with many other rooms available (on a Monday). Would love for someone to rectify this because the supervisor did not care.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic! Right on the edge of town, but completely walkable and they offer you a free roam bus pass to use. The onsite restaurant and cafe was beyond fabulous. Rooms are spacious, clean and well designed! We used the hot pools daily as well as the outdoor firepit. Views of the mountain range are spectacular.
Stayed 2 nights in Oct 2025

10/10 Excellent

FAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very nice and helpful! The hotel property is beautiful, modern, clean, and cozy. Ample parking was available, we never had any issues. One of the main reasons we selected this hotel was because of the rooftop heated pool and hot tub - it was worth it! The views were gorgeous and it was so relaxing. Also loved that they had board games - you just need to ask for them at the front desk. The bus access was right outside across the street, and the hotel provides bus tickets for your stay. The rooms also had a great view, and were very clean. The only negative thing I can think of is that I wish the bed sheets were softer. They felt kind of rough and not very cozy. The thermostat in the room was easily adjustable and worked quickly to heat up or cool down the room. My only other wish is that the TVs had access to streaming services. It appeared that you can only see live local TV. Besides those minor things, I would 100% stay here again! The hotel restaurant was also very good! We had breakfast there once during our stay and all 6 of us enjoyed the meal very much. The coffee bar was also very convenient and we all made a habit of getting lattes as we were leaving/entering the property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tara, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean with a beautiful mountain view. The staff were kind, friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sindi

Travelled with group
Liked: Cleanliness, amenities
Gorgeous view directly overlooking the mountains, truly a breathtaking experience. Very well situated at the start of Banff street as well. Staff was incredibly kind and accommodating as well. Had an excellent time, just a beautiful experience all around. Would definitely recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
It is great hotel highly recommend it
Stayed 1 night in Oct 2025

10/10 Excellent

Eva

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is nice as it’s newer than most hotels in Banff. The hot tubs were great - slippers would have been great if provided as we all had to wear our shoes or boots to the hot tubs Our room was nice with the balcony view which was amazing Unfortunately we had an awful moldy / sewer smell in our room. We luckily had conference meetings all day but when we got back late Saturday night the smell was very overwhelming. We mentioned this to the young lady when checking out at 8am Sunday. She said we should tell them next time so they could get maintaiance to look into this issue. We knew no maintenance worker was going to be up at 12am to come fix the odour and we just wanted some sleep before having our next at 8:30am. Our friends were in another room in building c had no odour so unfortunately it must have been just our room 730 ( as we asked our friends Sunday at our meeting if they had an odour too. They said there was good )
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathryn

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain view was beautiful. Rooms were very nice. Staff were efficient and friendly. Coffee was excellent.
Stayed 2 nights in Oct 2025

6/10 Okay

meghan

Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and friendly. We found a few stains on the bedsheets which looked like they were never washed which sort of freaked us out. The doors and walls are quite thin as well so it was tough to sleep; we woke up frequently due to creaks or sounds in the halls.
Stain we found on the bedsheet
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Stayed 1 night in Oct 2025

10/10 Excellent

Nusrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the listing said free breakfast but they don’t have free breakfast! There’s a restaurant downstairs called sudden sally but you have to pay. The views were amazing!!! The location was perfect. The hot spring pool was a chefs kiss! Staff are friendly. Great location too. They give you a free bus pass for 3 days which is so convenient if you don’t have a car 10/10
Stayed 4 nights in Oct 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my husband for his birthday and we absolutely loved the hotel. Great area, 13 mins walk to downtown action. Hotel has a great restaurant and hot tubs are phenomenal with a sauna. Highly recommend this hotel.
Stayed 3 nights in Oct 2025