The Dorothy Motel

3.0 star property

Room options

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Two Queen Room

  • Sleeps 4

Superior King Bed Room

  • Sleeps 2

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(148 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Banff

With a stay at The Dorothy Motel in Banff (Uptown District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This hotel is 11.9 mi (19.2 km) from Banff National Park and 1.2 mi (1.9 km) from Banff Centre for Arts and Creativity.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 6 min walk - 0.5 km
  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.6 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km

Getting around

  • Banff Station - 18 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬1 min walk
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪Evelyn's Coffee Bar - ‬19 min walk

About this property

The Dorothy Motel

The Dorothy Motel offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a vending machine. Additional features at this hotel include bike parking and bike repair services.
Featured amenities include express check-out, a safe deposit box at the front desk, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle repair station
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Canoe and Suites, #2000 - 600 Banff Ave]
Guests can access their accommodation through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bumpers Inn LTD
Bumpers Inn LTD Banff
Bumpers LTD Banff
Bumpers Inn Banff
Bumpers Inn
Bumpers Banff
Bumpers Hotel Banff
Bumpers Motel Banff
Bumpers Inn
The Dorothy Motel Hotel
The Dorothy Motel Banff
The Dorothy Motel Hotel Banff

The Dorothy Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1006 reviews
Rating 8 - Good. 206 out of 1006 reviews
Rating 6 - Okay. 49 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

HEATHER

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall it was a decent hotel value for money. Unfortunately the floors were very cold and dirty though and no one came to make up our room for the second day when we stayed two nights. I did like that you can park right outside your door and nice the coffee, teas selection and even oat milk they offer at check in. Also I like that you can use the hot tub at the Canoe and Suites.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so friendly and incredibly helpful! The room was clean and faced the courtyard (super magical in the winter time) the complimentary coffee and tea was such a nice touch (and the even had oat milk..!) Looking forward to visiting soon!!
Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Stayed 1 night in Dec 2025

8/10 Good

Nasir

Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 2 nights in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, lovely beds. I would stay here again. The hot pools at the Canoe (just a block away) and included in the stay were lovely after a day skiing. Small extras like bus tickets, coffee abs hot chocolate at check in were great touches.
Stayed 1 night in Dec 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in at the Canoe. (App does not work.) Room is nice yet we can see it showing wear since we stayed there last.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pui Leung

Stayed 3 nights in Dec 2025

10/10 Excellent

ankur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is absolutely amazing. The rooms are well done, they give you fresh coffee beans and your choice of fresh milk. This is much more than a motel and for the price you pay don't event think.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, property conditions & facilities
I am so happy to see that the hotel group in Banff have upgraded an old classic motel. The courtyard is beautiful and private, the doggy was welcomed with treats and gift and even if there was a charge, it was still less than the bordering. We saw some wildlife in our forest across the way. The bed and the room …well it was so great! Coffee is the morning and just a short walk to the breakfast place. The motel towards the outskirts of town but it was quiet and refreshing. I would highly recommend staying at the Dorothy!
Stayed 2 nights in Dec 2025

10/10 Excellent

simarjit

Stayed 2 nights in Oct 2025

10/10 Excellent

Avery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, use of the facilities at the canoe is a big bonus!
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
What a fantastic little spot! I’m so glad we discovered this place. Beautifully updated rooms and so clean and comfortable. Being able to access the Otter’s stunning pool facilities was the cherry on top. We will definitely be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Hyerin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, I had a quiet and comfortable stay. The location was great, and overall I was very satisfied.
Stayed 2 nights in Nov 2025

4/10 Poor

Carmel

Disliked: Amenities
Miss-leading online representation.
Stayed 1 night in Nov 2025

8/10 Good

Nikoleta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean but cold! The heating was turned off when we arrived so it was 10 degrees inside. We decided to go to the hot tub across the street at the Canoe while we waited for it to heat back up. Overall a pleasant stay and nice that you can use the amenities at the Canoe. Would come back
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Stayed 1 night in Nov 2025

10/10 Excellent

Elyse

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, looked newly renovated, and great coffee
Stayed 2 nights in Nov 2025

10/10 Excellent

Laleine

Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was fine, the only issue was when you book the Dorothy you have to check in at a different hotel nearby. I booked on line while we were on the highway and only glanced at the confirmation email which clearly explained the process. One of the reasons I choose this property is that 75 reviewers raved about the staff. Well, I hate to break it to them but there aren’t any. The front desk at the Canoe Hotel where I had to go to check in were excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Nichol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave the breakfast a mid review because we didn’t actually have that included. However, at the affiliated hotel across the street we were able to request coffee tea and hot chocolate fresh from the desk and bring it back to our motel room any time we wanted. Rooms were cute and clean. Housekeeping came and packed every day if we needed a clean. Hot tub and sauna were wonderful. Located at one end of Banff so it’s not close to any real noise. Hotel supplied bus tickets into central area of Banff if we didn’t want to walk or drive. For a motel, it felt like a hotel. It was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jixiong

Stayed 2 nights in Nov 2025

10/10 Excellent

Svetlana

Great room, convenient location, beautiful hot pools across the street
Stayed 2 nights in Nov 2025