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The Elk & Avenue Hotel

3.0 star property

Photo gallery for The Elk & Avenue Hotel

Front of property – evening/night
Breakfast area
Lobby sitting area
Lobby
Standard Loft

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Air conditioning

Explore the area

View map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪13 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds Pet Friendly

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft

Standard Loft

8.8 out of 10
Excellent
(67 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 King Bed (Pet Friendly)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(132 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(118 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Banff

With a stay at The Elk & Avenue Hotel in Banff (Downtown District), you'll be steps from Banff Lake Louise Tourism Bureau and 14 minutes by foot from Banff Centre for Arts and Creativity. .This hotel is 1.1 mi (1.8 km) from Tunnel Mountain and 1.3 mi (2.1 km) from Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 13 min walk - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Banff Gondola - 8 min drive - 5.1 km

Getting around

  • Banff Station - 6 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • The Canadian Brewhouse
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪BeaverTails - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • Park Distillery + Restaurant

About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at Farm & Fire or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1094 out of 1718 reviews
Rating 8 - Good. 398 out of 1718 reviews
Rating 6 - Okay. 154 out of 1718 reviews
Rating 4 - Poor. 44 out of 1718 reviews
Rating 2 - Terrible. 28 out of 1718 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pawandeep

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
The room ac was not working. Also the exhaust fan in the washroom wasn’t working either.
Stayed 1 night in Jun 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in great location although shower door in bathroom not working and no bedside lamp on one of night tables on one side of bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Abhijit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Yogeshkumar

Stayed 1 night in Jun 2025

8/10 Good

Ola

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Good location with great amenities
Stayed 2 nights in Jun 2025

8/10 Good

Brad

Travelled with partner
Liked: Staff & service
Room seemed a bit dated, view to the utility area through the window was ugly. But we were only there overnight, so was okay. A lot of money for the room we got.
Stayed 1 night in Jun 2025

10/10 Excellent

Suk Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Stayed 4 nights in May 2025

8/10 Good

Elmer

Travelled with family
Liked: Cleanliness, amenities
Close to shops and restaurants
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel side was fantastic. Restaurant (Farm & Fire) was the opposite. They were snooty/uppity, in the name of "culture". Didn’t have a normal eggs, meat, and Hashbrowns type meal on the menu. No omelet either. Didn’t have anything children would eat - no chicken strips, no mac & cheese, no fried fish filets, nothing. When asked, they were offended someone would order something so basic from their restaurant.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accommodating staff. Location couldn’t be better. Will stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything about the hotel was good except the AC. It was so loud. Barely slept
Stayed 1 night in Jun 2025

10/10 Excellent

Bonney

Liked: Cleanliness, property conditions & facilities
Very spacious and well equipped rooms with everything required for a comfortable experience
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel within the most beautiful Canadian City. Wish we had stayed longer. Service was amazing and staff was genuinely interested in making sure we enjoyed our stay
Stayed 1 night in May 2025

8/10 Good

Carson

Stayed 2 nights in May 2025

8/10 Good

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Shower didn’t work well, coffee machine is complicated but I didn’t complain to say that they would’t deal with it. I definitely, would go back Stuff are super nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fair price, professional service.
Stayed 2 nights in May 2025

10/10 Excellent

Arnavaz

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in May 2025

10/10 Excellent

Baadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is nice closed to everything just right by the corner love it
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

10/10 Excellent

Michelle, Dawson Creek

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Filipino receptionist is soo friendly and helpful, and honestly all the staff customer service is a 10/10.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very clean wonderful staff
Stayed 2 nights in May 2025

8/10 Good

Carlos

Stayed 1 night in May 2025

6/10 Okay

Andrey

Travelled with partner
Liked: Cleanliness, amenities
The location was great but the room has very noisy AC/Heater which bothered at night. Also, in the evening the hallway full of smoke and smell of something burned.
Stayed 1 night in May 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good!
Stayed 1 night in May 2025