Carlton Hotel Bangkok Sukhumvit

5.0 star property

Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Café
Executive Room
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Place, Terminal 21 Shopping Mall
    ‪7 min walk‬
  • Place, EmQuartier
    ‪9 min walk‬
  • Place, Emporium
    ‪9 min walk‬
  • Airport, Bangkok (DMK-Don Mueang Intl.)
    ‪19 min drive‬

Room options

Deluxe Room

9.4 out of 10
Exceptional
(81 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

10.0 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Carlton Club Room

9.8 out of 10
Exceptional
(38 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 64 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Bangkok

Carlton Hotel Bangkok Sukhumvit is centrally located in Bangkok, a 3-minute walk from EmSphere Shopping Center and 6 minutes by foot from Benchasiri Park. .This luxury hotel is 0.5 mi (0.8 km) from EmQuartier and 0.6 mi (0.9 km) from Emporium.

What's nearby

  • Terminal 21 Shopping Mall - 7 min walk - 0.6 km
  • EmQuartier - 9 min walk - 0.8 km
  • Emporium - 9 min walk - 0.8 km
  • Lumphini Park - 3 min drive - 3.5 km
  • Pratunam Market - 4 min drive - 3.9 km

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Asok BTS Station - 7 min walk
  • Don Mueang Intl. Airport (DMK) - 32 min drive

Restaurants

  • ‪Primeburger - ‬1 min walk
  • ‪Wah Lok - ‬1 min walk
  • ‪Breakfast Story - ‬2 min walk
  • ‪Brewski Rooftop Bar - ‬3 min walk
  • ‪Plate - ‬1 min walk

About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and a full-service spa
Carlton Hotel Bangkok Sukhumvit offers 338 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 338 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Plate, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Bangkok? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 16 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Plate - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo - Onsite coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower - This rooftop bar specializes in Mediterranean cuisine and serves dinner only. Happy hour is offered. Open daily.
Plunge - This cocktail bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
An extra bed is not included in the breakfast rate plan for children aged 6-11.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1766.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 174/2567

We should mention

Pool access available from 7:00 AM to 9:00 PM

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1270 out of 1510 reviews
Rating 8 - Good. 180 out of 1510 reviews
Rating 6 - Okay. 37 out of 1510 reviews
Rating 4 - Poor. 10 out of 1510 reviews
Rating 2 - Terrible. 13 out of 1510 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 3 nights in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but slow pool bar service

Overall a good stay with slight negative on the pool bar service being very slow.
Stayed 2 nights in Jul 2025

8/10 Good

Simbiat

Liked: Staff & service, amenities
Carlton was a great experience, the staff are beyond accommodating and very kind.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anutjarin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Luis Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient property. Plenty of options around and easy transport. Recommended
Stayed 8 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and clean. The staff was friendly and extremely attentive. Happy hour on the roof too bar was a lovely way to spend an evening and the breakfast was exceptional.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernesto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Liron

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

10/10 Excellent

Ralph

Liked: Cleanliness, property conditions & facilities, room comfort

Nice New Hotel

This hotel deserves its excellent rating. It is modern and extremely clean. The rooms are a nice size and well laid out. The bed and bedding are luxurious. Breakfast is quite good. The Carlton is in an excellent location. Overall I highly recommend this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin, Hagatna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special kudos to Mr. Title, the concierge, who provided excellent, efficient and effective services. The buffet breakfast has all the items anyone could need for breakfast/lunch. The rooms are spacious, with quality bedding and bathroom amenities. Located across the street from EMSphere and near the best malls for shopping.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ali-Reza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in many hotels and honestly the staff, cleanness and the services here were top notch! Have nothing to say except THANK YOU for making it great stay for us as it was our anniversary and wife bday present. very friendly staff and room was cleaned daily without even us asking for it. and when i say clean not just regular cleaning services you see, they would fold your cloths and go through the whole thing kinda services daily. honestly amazing and the location to everything was walkable.
Stayed 8 nights in Jul 2025

10/10 Excellent

Dexter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sevakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

TERRY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Apr 2025

10/10 Excellent

mi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t expect much but the room and the view out the gym was fabulous. I shouldn’t leave out the staff either. I’d definitely return here on my next visit.
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Stayed 3 nights in Jul 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were incredible and the property was pristine. Location is a bonus. Access to BTS and terminal 21. Lots of options for food and shops.
Stayed 4 nights in Jul 2025

10/10 Excellent

Harshita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception sent us to the VIP lounge to get checked in. They were super helpful and nice. They also decorated our room as it was our anniversary. Loved staying there.
Stayed 1 night in Jul 2025

10/10 Excellent

Meuay, Murfreesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, building, location, and staffs were top notch. Top quality for a reasonable price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jul 2025

10/10 Excellent

Sing Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in the middle of 2 BTS stations - Asok and Phrom Phong. Walking distance to malls. Service is tiptop and everyone is friendly and helpful. Breakfast is good Room is big and clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Van, san jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow
Stayed 4 nights in Jul 2025

10/10 Excellent

Chamaree

Stayed 3 nights in May 2025