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Holiday Inn Norwich City by IHG

4.0 star property

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Daily buffet breakfast (GBP 16.95 per person)
Desk, soundproofing, iron/ironing board, free cots/infant beds
Standard Room, 2 Double Beds (Pitch View)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

View map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪17 min walk‬
  • Place, Norwich Cathedral
    ‪17 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Reception
Holiday Inn Express Norwich by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 753 reviews
The price is NZ$138
includes taxes & fees
26 Oct - 27 Oct
Holiday Inn Express Norwich by IHG

About the area

Norwich

With a stay at Holiday Inn Norwich City by IHG, you'll be centrally located in Norwich, steps from Carrow Road Stadium and within a 5-minute walk of Norfolk Broads. .This hotel is 0.8 mi (1.3 km) from Norwich Riverside Walk and 1.3 mi (2.1 km) from Norwich Cathedral.

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.0 km
  • Norwich Castle - 17 min walk - 1.4 km
  • Norwich Cathedral - 17 min walk - 1.4 km
  • Norwich Theatre Royal - 19 min walk - 1.7 km
  • University of East Anglia - 8 min drive - 4.5 km

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪The Queen of the Iceni (Wetherspoon) - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Gunn Club Carrow Road - ‬1 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪The Rose - ‬13 min walk

About this property

Holiday Inn Norwich City by IHG

Hotel with a restaurant, steps from Carrow Road Stadium
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Norwich? This hotel has 129 square feet (12 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1009 reviews
Rating 8 - Good. 351 out of 1009 reviews
Rating 6 - Okay. 73 out of 1009 reviews
Rating 4 - Poor. 25 out of 1009 reviews
Rating 2 - Terrible. 23 out of 1009 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Stayed 1 night in Jul 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and pleasant stay

Nice hotel, located very close to the station which is very convenient to get around. Staff are friendly - nice lobby area to chill and have a drink. Room size is good. My only negative was the one lift not working my entire stay which was frustrating only having one lift in use - caused a lot of congestion - never saw any work happening to fix it. A/C was an issue in the room. I suggest they eventually upgrade the bathrooms to have proper showers and not showers in a bath - that is not safe and not conducive for old people. Despite this I would definitely stay at the hotel again when I return to Norwich.
Stayed 8 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience and we enjoyed the cleanliness and spacious room. Everything was up to standard.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenva

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwich Stay

This hotel is well situated for walking to Norwich town centre. It is also next to Norwich Football stadium. It is easy to get to Norwich and Norfolk Hospital from the hotel, it’s about a 20 min drive or 30 min by bus. Visiting someone in the hospital was the purpose of my stay. There are a number of restaurants and other amenities along the Riverside, to cater for all tastes, which is a short walk (5 min) from the hotel. The hotel lobby was clean and tidy. All of the staff I came into contact with were friendly and helpful. Parking at the hotel is odd. If all of the parking spaces at the front of the hotel are taken there are designated parking spaces for hotel guests in the Norwich Football stadium car park but it is slightly unclear how many spaces there are for hotel guests. The room we were in was clean and tidy and spacious. The bathroom was also clean and tidy but could benefit from being freshened up. All in all this hotel was very central for my stay and I would recommend it as a place to stay. Although I have no idea what it would be like on match days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonard

Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Stayed 2 nights in Jul 2025

10/10 Excellent

Sheza

Stayed 3 nights in Jun 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but road traffic was a bit loud at night and one of the lifts was out of order.
Stayed 1 night in Jul 2025

8/10 Good

Neil

Stayed 2 nights in Jun 2025

8/10 Good

David, Brighouse

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
First class full length bath with good handgrip and large swing away shower screen. Bedroom large with good beds and very well cleaned. Breakfast extensive choice. No complaints
Stayed 1 night in Jun 2025

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel perfect location. We were allowed to check very early which was a bonus.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good and we had no issues, all the staff we dealt with from checking in until we departed were excellent and very polite. The breakfast we had which was paid for as part of the package was excellent and all the food was freshly prepared.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Staff & service
Handy for city centre no water in room , room hot no fan
Stayed 1 night in Jun 2025

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds with good choice of pillows. Friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was very helpful at check in., as we're all the staff in the restaurant too
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 2 nights in May 2025

10/10 Excellent

Chung Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious Room and Good Location

Spacious room. Good location.
Stayed 2 nights in May 2025