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Sangay Spa Hotel

3.5 star property

Photo gallery for Sangay Spa Hotel

Front of property
Property video
Breakfast, lunch and dinner served
Desk, free WiFi, bed sheets
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua
  • Place, Termas de la Virgen
    ‪1 min walk‬
  • Place, Church of the Virgin of the Holy Water
    ‪6 min walk‬
  • Place, Banos Central Market
    ‪8 min walk‬

Room options

View all photos for Plaza Sangay Doble

Desk, free WiFi, bed sheets

Plaza Sangay Doble

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Suite

Plaza Sangay Suite

Plaza Sangay Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble

Jacaranda Doble

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

Desk, free WiFi, bed sheets

Cabañas Luxury Doble

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Baños de Agua Santa

With a stay at Sangay Spa Hotel in Baños de Agua Santa, you'll be a 1-minute walk from Termas de la Virgen and 6 minutes by foot from Juan Montalvo Park. .This family-friendly hotel is 0.4 mi (0.6 km) from Banos Central Market and 0.4 mi (0.7 km) from Chocolate Magic Factory.

What's nearby

  • Termas de la Virgen - 1 min walk - 0.1 km
  • Church of the Virgin of the Holy Water - 6 min walk - 0.6 km
  • Banos Central Market - 8 min walk - 0.7 km
  • Sebastian Acosta Park - 8 min walk - 0.7 km
  • The Magic Village - 10 min walk - 0.8 km

Getting around

  • Ambato Station - 49 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 170 min drive

Restaurants

  • ‪The Magic Bean - ‬2 min walk
  • ‪Aromé - ‬8 min walk
  • ‪Andes Coffee - ‬5 min walk
  • ‪KFC - ‬6 min walk
  • ‪Quilombo Parrilla - ‬5 min walk

About this property

Sangay Spa Hotel

Family-friendly hotel with a full-service spa and a 24-hour health club
Sangay Spa Hotel offers 66 accommodations with complimentary bottled water and hair dryers. 36-inch Smart televisions come with cable channels.

This Baños de Agua Santa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Reviews

Sangay Spa Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 166 out of 248 reviews
Rating 8 - Good. 49 out of 248 reviews
Rating 6 - Okay. 17 out of 248 reviews
Rating 4 - Poor. 9 out of 248 reviews
Rating 2 - Terrible. 7 out of 248 reviews

Reviews

10/10 Excellent

Rajesh, Bay Point

Stayed 4 nights in Sep 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ravi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of water fall from the window. Good location, easy walk to city center. They have 2 good restaurants and nice coffee shop in premises.
Stayed 3 nights in Aug 2025

10/10 Excellent

Deidrika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

CORINNE

Stayed 1 night in Jul 2025

10/10 Excellent

Leny

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and relaxing
Stayed 1 night in Jul 2025

10/10 Excellent

Stefany

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very positive experience
Stayed 1 night in Jun 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely. It is across from the natural pools. The town is beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, amenities
Everything, breackfast includes the best
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, good food and staff was amazing.
Stayed 3 nights in May 2025

8/10 Good

Vasudevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Mar 2025

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but should be noted that the rooms don’t have AC. The staff were very nice and accommodating and brought a fan to the room. Also no elevators. I would suggest that they at least put screens on the windows so that guests can open the window without mosquitoes coming in. When we entered the room there were already mosquitos in the room. The hotel is older but clean.
Stayed 2 nights in May 2025

10/10 Excellent

Frazer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a large one with the advantage of a good spa - hot tubs, sauna and steam room. Staff were great, food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice option in town.

Wonderful place in town. Quiet locale but close to everything. Excellent staff. Great breakfast. Decent spa. Spacious, nice rooms. Two suggestions: ceiling fans in the rooms instead of chandeliers. I had to sleep with my balcony doors open in order to cool the room down at night. No phones in the spa wasn’t followed by Ecuadorians who visited. Many on speaker phones / FaceTimes instead of observing the quiet signage posted. Spa staff notified but weren’t open to requesting they stop so I left on numerous occasions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is very welcoming helpful. Will stay here every time I come back to visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Banos I always stay ar rge Sangay Spa Hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2024

8/10 Good

Armida, Hollis

Liked: Cleanliness
The rooms by the pool, lot of noises.
Stayed 1 night in Oct 2024

10/10 Excellent

CARLA REYES

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Las camas son cómodas
Stayed 2 nights in Nov 2024

10/10 Excellent

jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place

8/10 Good

TRENTON, West Hollywood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The "Cabanas Luxury Matrimonial" were bare basic. No ventilation, no AC, no fan, windows open but don't have screens to keep bus out. No chairs to sit, 2 towels, 2 hangers, 1 bottle of water, nothing else. The price was very reasonable though. The 2 jacuzzies were not hot. One was lukewarm and the other was cold. There were plenty of spa options available.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
Stayed 4 nights in Oct 2024

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024