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The Balkan Jewel Resort, Trademark Collection by Wyndham

4.0 star property

Photo gallery for The Balkan Jewel Resort, Trademark Collection by Wyndham

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Lobby
Couples treatment room(s), Turkish bath/hammam, body treatments
Premium bedding, memory-foam beds, in-room safe, desk
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Kitchen
  • Gym
  • Housekeeping

Explore the area

View map
Razlog Valley, Razlog, 2760
  • Pirin Golf and Country Club
    ‪8 min walk‬
  • Bansko Gondola Lift
    ‪17 min drive‬
  • Bansko Ski Resort
    ‪23 min drive‬

Room options

View all photos for Deluxe Studio, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Studio, 1 Single Bed

  • 50 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

  • 85 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Single Bed (Attic)

Premium bedding, memory-foam beds, in-room safe, desk

Family Suite, 1 Single Bed (Attic)

  • 65 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Premium bedding, memory-foam beds, in-room safe, desk

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Studio, 1 Single Bed

  • 45 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Superior Studio, Multiple Beds (Superior Studio)

Premium bedding, memory-foam beds, in-room safe, desk

Superior Studio, Multiple Beds (Superior Studio)

  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds (Superior Studio)

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds (Superior Studio)

  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Villa, Multiple Beds

Premium bedding, memory-foam beds, in-room safe, desk

Luxury Villa, Multiple Beds

  • 120 sq m
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Single Bed (Attic)

Premium bedding, memory-foam beds, in-room safe, desk

Studio, 1 Single Bed (Attic)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Family Suite, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Family Suite, 1 Single Bed

  • 65 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Family Room, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Family Room, 1 Single Bed

  • 60 sq m
  • Sleeps 5
  • 1 Twin Bed

View all photos for Club Studio, 1 Single Bed (Attic)

Premium bedding, memory-foam beds, in-room safe, desk

Club Studio, 1 Single Bed (Attic)

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Suite, 1 Single Bed

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Suite, 1 Single Bed

  • 60 sq m
  • Sleeps 6
  • 1 Twin Bed

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About the area

Razlog

Located in Razlog, The Balkan Jewel Resort, Trademark Collection by Wyndham is in a national park, within a 15-minute drive of Paisii Hilendarski Historical Center and Holy Trinity Church. .This family-friendly hotel is 6.9 mi (11.1 km) from Chapel of the Holy Virgin and 7 mi (11.3 km) from Museum of Otets Paisii Hilendarski.

What's nearby

  • Pirin Golf and Country Club - 8 min walk - 0.7 km
  • Vihren - 16 min drive - 14.0 km
  • Bansko Gondola Lift - 17 min drive - 14.4 km
  • Bansko Ski Resort - 23 min drive - 15.8 km
  • Ski Bansko - 33 min drive - 22.8 km

Getting around

  • Sofia Airport (SOF) - 140 min drive

Restaurants

  • ‪BOX - ‬9 min drive
  • ‪Канчето (Kancheto) - ‬10 min drive
  • ‪Слънчевата Механа - ‬10 min drive
  • ‪Тенекията - ‬9 min drive
  • ‪Octopus - ‬20 min walk

About this property

The Balkan Jewel Resort, Trademark Collection by Wyndham

Family-friendly ski hotel with full-service spa
The Balkan Jewel Resort, Trademark Collection by Wyndham offers 160 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with single sofa beds and desks. Memory foam beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Razlog hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 160 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with premium bedding, and all rooms are furnished with single sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room.
The Balkan Jewel Resort, Trademark Collection by Wyndham has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 km
  • Free shopping centre shuttle
  • Free ski shuttle
  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free supervised activities for children
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Oven
  • Room service
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A printed booking confirmation must be presented at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Guests must contact this hotel after booking to reserve a terrace or fireplace, subject to availability.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Balkan Jewel
Balkan Jewel Bansko
Balkan Jewel Resort
Balkan Jewel Resort Bansko
Balkan Resort
Balkan Jewel Resort Diamond Resorts Bansko
Balkan Jewel Resort Diamond Resorts
Balkan Jewel Diamond Resorts Bansko
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort Razlog
Balkan Jewel Razlog
Balkan Jewel by Diamond s
Razlog Balkan Jewel Resort and Chalets Aparthotel
Balkan Jewel Resort Chalets Razlog
Balkan Jewel Resort Chalets
Balkan Jewel Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets
Balkan Jewel Resort and Chalets Razlog
Balkan Jewel Chalets
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort
Razlog Balkan Jewel Chalets