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Hotel Mura

3.0 star property

Photo gallery for Hotel Mura

Lobby sitting area
Reception
Indoor spa tub
Front of property
Sauna, hot tub, steam room, massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
39 Glazne Str, Bansko, 2770
  • Place, Paisii Hilendarski Historical Center
    ‪3 min walk‬
  • Place, Holy Trinity Church
    ‪7 min walk‬
  • Place, Bansko Ski Resort
    ‪15 min walk‬

Room options

View all photos for Standard Room (Free Sauna & Steam Bath)

Standard Room (Free Sauna & Steam Bath)

Standard Room (Free Sauna & Steam Bath)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Bansko

With a stay at Hotel Mura in Bansko (Old Town Bansko), you'll be within a 5-minute drive of Bansko Ski Resort and Paisii Hilendarski Historical Center. .This ski hotel is 0.3 mi (0.5 km) from Museum of Otets Paisii Hilendarski and 0.4 mi (0.6 km) from Sveta Troitsa Church.

What's nearby

  • Paisii Hilendarski Historical Center - 3 min walk - 0.3 km
  • Museum of Otets Paisii Hilendarski - 5 min walk - 0.5 km
  • Holy Trinity Church - 7 min walk - 0.6 km
  • Bansko Ski Resort - 15 min walk - 1.3 km
  • Bansko Gondola Lift - 18 min walk - 1.6 km

Getting around

  • Sofia Airport (SOF) - 138 min drive

Restaurants

  • ‪Five M - ‬8 min walk
  • ‪Lovna sreshta tavern - ‬5 min walk
  • ‪Механа Войводата (Voivodata Pub) - ‬8 min walk
  • ‪Le Petit Nicolas - ‬4 min walk
  • ‪Механа Воденицата (The Mill - Tavern) - ‬6 min walk

About this property

Hotel Mura

Mountain ski retreat with full-service spa and restaurant
Hotel Mura offers 73 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Stay in one of 73 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby. You'll be on the slopes in no time with the complimentary ski shuttle.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.34 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15.34 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Hotel Mura Bansko
Mura Bansko
Hotel Mura Hotel
Hotel Mura Bansko
Hotel Mura Hotel Bansko

Hotel Mura Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kristiyan

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Jodie Ann

Stayed 1 night in Feb 2022

6/10 Okay

MIRELA

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The rooms need an upgrade. Smell bad, the towels are so used or bad washing machine. The spa is excellent and makes all money paid. We get a ticket for parking on front of the hotel. The receptionist said the parking is not free but didn’t mention we gonna get a fine if we leave the car there. We left one day earlier, but no refund or credit for that. The receptionist said that is not possible because our reservation was pre-paid! Instead we paid the fine. The breakfast is served until 9:30AM,to early for us to can enjoy the second day of this.
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa ideal and comfort without a lot of people

Ice and friendly staff especially the young lady from spa
Stayed 3 nights in Jan 2020

10/10 Excellent

Mirjana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities
It is exactly what it is cheap . So what would you really expect.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with decent spa, breakfast and shuttle to the gondola
Stayed 3 nights in Dec 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ski trip

Overall it was great.
Stayed 4 nights in Mar 2018

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with good Jacuzzi and Sauna

It's a great 3 star hotel, all amenities are good. The Jacuzzi and sauna were amazing after a day of skiing. Very convenient located, just 3 minutes by car to the gondola. Close to the main street with restaurants at walkable distance. Very nice staff. We will definitely be back next year and stay here again.

10/10 Excellent

Mehnur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Burcu Meryem

Stayed 2 nights in Mar 2023

2/10 Terrible

Drinias

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Drinias

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Παλιό και υπερτιμημένο

Αντιεπαγγελματική και Θρασύτατη η συμπεριφορά της διευθύντριας του ξενοδοχείου. Υπάρχουνε σε ακτίνα 100 m πολύ καλύτερα ξενοδοχεία με καλύτερες παροχές και καλύτερη τιμή
Stayed 1 night in Feb 2020