The welcome upon arrival was far from satisfactory, and the air conditioning unit in the room had a malfunctioning control. When I reached out to the reception for assistance, the staff member was unhelpful and abruptly ended the call, just thirty minutes after check-in. I attempted to address the issue in person, but no one was available to speak with me. The hotel's remote location offered little in terms of activities, with the metro station a fifteen-minute walk to the city center. On a positive note, the cleanliness of the room was commendable. However, when I requested two teaspoons, I was informed that there would be an additional charge, which is unusual for a hotel. Given these experiences, I would not consider staying here again, and I can only rate it two stars due to the cleanliness of the rooms.
Staff welcome has been poor, all it takes is to put a smile on your face. This will make the guest feel more welcomed.