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Thompson Zihuatanejo, A Beach Resort, by Hyatt

Photo gallery for Thompson Zihuatanejo, A Beach Resort, by Hyatt

1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
On the beach, sun-loungers, beach towels
Lobby
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Playa La Ropa S/N, Zihuatanejo, GRO, 40880
  • Place, Zihuatanejo Bay
    ‪1 min walk‬
  • Place, La Ropa Beach
    ‪13 min walk‬
  • Place, La Madera Beach
    ‪4 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Beachfront

Suite, 2 Bedrooms, Beachfront

Suite, 2 Bedrooms, Beachfront

  • Ocean view
  • 173 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Garden View (Garden)

Suite, 2 Bedrooms, Garden View (Garden)

Suite, 2 Bedrooms, Garden View (Garden)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Lagoon View (Lagoon)

Suite, 2 Bedrooms, Lagoon View (Lagoon)

Suite, 2 Bedrooms, Lagoon View (Lagoon)

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Beachfront (Plunge Pool)

Suite, Beachfront (Plunge Pool)

Suite, Beachfront (Plunge Pool)

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Plunge Pool)

Room, 1 King Bed (Plunge Pool)

Room, 1 King Bed (Plunge Pool)

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Swim-Up)

Suite (Swim-Up) | Pool

Suite (Swim-Up)

9.6 out of 10
Exceptional
(8 reviews)
  • Beach view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Lagoon View (Plunge Pool)

Suite, Lagoon View (Plunge Pool)

Suite, Lagoon View (Plunge Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 97 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace, Ocean View

Suite, Terrace, Ocean View

Suite, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Thompson)

Suite (Thompson)

Suite (Thompson)

  • Ocean view
  • 136 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Lagoon Suite)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds (Lagoon Suite)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Hilton Grand Vacations Club Zihuatanejo
Playa La Ropa
  • Pool
  • Spa
  • Kids’ pool
  • Restaurant
4.6 out of 5, Wonderful, 655 reviews
The price is NZ$533
includes taxes & fees
8 June - 9 June
Hilton Grand Vacations Club Zihuatanejo

About the area

Zihuatanejo

With a stay at Thompson Zihuatanejo, A Beach Resort, by Hyatt in Zihuatanejo (Playa La Ropa), you'll be steps from Zihuatanejo Bay and 14 minutes by foot from La Ropa Beach. .This beach resort is 6.2 mi (9.9 km) from El Palmar Beach and 7 mi (11.2 km) from Larga Beach.
View more Resorts in ZihuatanejoOpens in a new window

What's nearby

  • Zihuatanejo Bay - 1 min walk - 0.1 km
  • La Ropa Beach - 13 min walk - 1.1 km
  • Virgin of the Tree - 3 min drive - 1.2 km
  • La Madera Beach - 4 min drive - 1.9 km
  • Kioto Plaza - 4 min drive - 2.3 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

Restaurants

  • ‪La Gaviota - ‬16 min walk
  • ‪Restaurante El Pirata - ‬15 min walk
  • ‪La Perla Restaurante - ‬10 min walk
  • ‪Loot Surf & Lifestyle - ‬2 min walk
  • ‪Hao - ‬1 min walk

About this property

Thompson Zihuatanejo, A Beach Resort, by Hyatt

Thompson Zihuatanejo, A Beach Resort, by Hyatt offers 56 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 24-inch plasma televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 56 individually furnished guestrooms, featuring iPod docking stations and minibars. Rooms have private balconies. 24-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a fitness center. This Art Deco resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at CENIZA, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
CENIZA - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
HAO - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: USD 28 for adults and USD 28 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CENIZA
  • HAO

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Shopping
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch plasma TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 28 for adults and USD 28 for children
  • Airport shuttle fee: USD 116 per vehicle (one-way)
  • Pet fee: USD 100 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival and pay a one-time fee.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Viceroy Hotel Zihuatanejo
Thompson Zihuatanejo Hotel
Zihuatanejo Viceroy
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
The Tides Zihuatanejo Hotel Zihuatanejo
Tides Zihuatanejo
Villa Del Sol Zihuatanejo
Zihuatanejo Destination
Villa Sol Resort Zihuatanejo
Villa Sol Zihuatanejo
Thompson Zihuatanejo Resort
Thompson Resort
Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo Zihuatanejo
Zihuatanejo Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo
Thompson Zihuatanejo Zihuatanejo
Villa del Sol Resort Zihuatanejo
Hotel Zihuatanejo a Destination Hotel
Viceroy Zihuatanejo
Thompson Resort
Thompson

Thompson Zihuatanejo, A Beach Resort, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 495 out of 660 reviews
Rating 8 - Good. 118 out of 660 reviews
Rating 6 - Okay. 24 out of 660 reviews
Rating 4 - Poor. 10 out of 660 reviews
Rating 2 - Terrible. 13 out of 660 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nancy Ann

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, spacious rooms, right on the beach, three swimming pools, outstanding staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, from check in to service at the beach (thanks Juan!), facilities and food also excellent. We really loved the location on the playa. Will go again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Myriam

Liked: Cleanliness, amenities, property conditions & facilities
Everything from the customer service, location, views, and hotel itself, was perfect.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Will be back!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS FABULOUS!!!!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
The entire Thompson Hotel was excellent. The entire Hotel seems to have been upgraded. We've been staying at the hotel before it was the Thompson and it has never been as nice as it is now. Great management, great staff A wonderful establisment.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

MOSES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we decided to try this place out, definetly will be coming back
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nazneen Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to go as a family!
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot on the beach!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Rooms clean, well kept and beautiful. Staff super friendly and attentive. Can’t wait to go back.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

NADER

Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Rooms are nice. Service not as good as it used to be.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, property conditions & facilities
This was my third time here and I really love it. It is a small resort on the most beautiful stretch of beach imaginable. Tha staff are very helpful and seem genuine. It is relaxed but with every attention to detail It is the perfect place to come and appreciate the beauty of the region and the luxury of the hotel
My patio
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Mikio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of my favorite beach hotel with excellent service.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was immaculate and food was yummy. Very exclusive…can’t wait ti go back!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous beach, excellent service.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beachfront property, incredible staff, delicious food and drinks, and beautiful grounds. Will definitely return!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it- great food, atmosphere, views and location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
We’ll located , clean , we’ll run resort type luxury hotel on la Rosa beach
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, excellent sevice
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing four days.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, awesome for kids. We loved it!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jamie

The pool, access to beach and service felt magical.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Elsa

Liked: Amenities, property conditions & facilities
We enjoyed our stay. It was super relaxing and the service was great. Highly recommend.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Calm serenity with impeccable service !!!! Great location and the grounds are beautiful….. my new favorite place 😎
Stayed 6 nights in May 2025