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b_smart motel Basel

2.0 star property

Photo gallery for b_smart motel Basel

Comfort Double or Twin Room, 2 Single Beds
Reception
Junior Suite, Multiple Beds | Living area
Junior Suite, Multiple Beds | Living area
Breakfast buffet

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly

Explore the area

View map
Küchengasse 13, Basel, 4051
  • Basel Zoo
    ‪6 min walk‬
  • Basler Muenster
    ‪12 min walk‬
  • Marktplatz
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Living area

Junior Suite, Multiple Beds

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Comfort Double or Twin Room, 2 Single Beds

Comfort Double or Twin Room, 2 Single Beds

Comfort Double or Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Basel

A stay at b_smart motel Basel places you in the heart of Basel, steps from Via Gottardo and 3 minutes by foot from BIS Tower. .This hotel is 0.6 mi (1 km) from Theater Basel and 0.6 mi (1 km) from Spielzeug Welten Museum Basel.

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km
  • Congress Center Basel - 3 min drive - 1.8 km

Getting around

  • Basel (ZDH-Basel SBB Train Station) - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 24 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Brezelkönig - ‬3 min walk
  • ‪Burger King - ‬1 min walk

About this property

b_smart motel Basel

Hotel in Basel
B_smart motel Basel offers 18 accommodations with laptop-compatible safes and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include portable fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Stay in one of 18 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
This smoke-free hotel has 4 floors in 1 building and offers discounted parking nearby.
Featured amenities include express check-in, express check-out, and multilingual staff.

Property amenities

Parking and transport

  • Offsite parking; discounts available
  • Onsite parking available only on request

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

b smart motel Basel
Helvetia Basel
b smart motel
b smart Basel
Hotel Helvetia Basel
b_smart motel
b_smart motel Basel Hotel
b_smart motel Basel Basel
b_smart motel Basel Hotel Basel

Reviews

b_smart motel Basel Reviews

7.2

Good

8.4/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 34 out of 176 reviews
Rating 8 - Good. 82 out of 176 reviews
Rating 6 - Okay. 29 out of 176 reviews
Rating 4 - Poor. 17 out of 176 reviews
Rating 2 - Terrible. 14 out of 176 reviews

Reviews

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sara

For the amount of money to stay for a night, I was greatly disappointed. The bathroom hadn’t seen a proper deep clean in I don’t even know how long (you can tell with all the mildew buildup). And the pillows were not pillows. I had to grab the towels in the bathroom and use those as pillows. Considering I decided to stay the night in Basel to get some rest before another day of traveling, this was extremely upsetting
Stayed 1 night in Mar 2025

2/10 Terrible

Sheung Tai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s self check in hotel , no front desk . Before the stay, I don’t receive any instructions for going in to the hotel. So I ended up can’t get into it.
Stayed 1 night in May 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the location. The floor plan was unexpected but great; charming. Loved having the two bathrooms (one full, one half). Wish it had air conditioning. It was warm and stuffy when we arrived.
Stayed 1 night in May 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked how convenient it was to parking. It seemed like a free parking pass was provided, however, there were no instructions and ultimately it did not work. The Basel pass was a nice touch, however, I was only there for an overnight and was not able to use it. I was unaware that there would be no reception desk. This is a huge drawback.
Stayed 1 night in Nov 2023

2/10 Terrible

Claudia

Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Noise Noise Noise

Such a noisy place, and had requested a quietly sited room! The hotel is just about on the road, just a narrow pavement. Also can hear the trams all through the night. Bin men early in the morning, oh and the bins have an unpleasant smell.
Stayed 1 night in Aug 2022

2/10 Terrible

Iris, Scottsdale

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no one to help. Pushing the button outside only made a person open the outside door. But no one to talk to in order to figure out registration machine. The email they were supposed to send the day before was in German. No air. Bad lock on door. No safety whatever. Bathroom was nice!
Stayed 1 night in Aug 2022

4/10 Poor

Robert

Stayed 1 night in Aug 2022

8/10 Good

Kavita

Stayed 1 night in Jun 2022

10/10 Excellent

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

holya

Stayed 1 night in Jun 2022

8/10 Good

David

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

melya

Stayed 1 night in May 2022

8/10 Good

Derrick

Stayed 1 night in May 2022

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious rooms, plus the extra delicious tea and coffee offered to customers. The staff are very helpful. I would like to g back again
Stayed 3 nights in Apr 2022

2/10 Terrible

Mona

Disliked: Staff & service, property conditions & facilities
Self service difficult to figure out, no internet access ... breakfast is Musli
Stayed 1 night in Jan 2022

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities

It will do for the situation

Situation: Arrived at Basel airport to late to get train home. Website said a person would be there to great me, no person- it’s was a machine check in. The room number (A2) doesn’t match the lift & door labels (OG2)… and 1 am I was not very patient for this system. Room was clean, bed was very narrow but comfortable, breakfast was good, but odd system. Very noisy building. You can hear everyones voice in hall way, and cleaners start hovering at 8:45am.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2021

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, central location.

A great hotel for those on a budget looking for somewhere convenient and central. Would definitely stop there again, breakfast being included was an added bonus. Very convenient for the main station.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Motel

Perfect location and very clean. Room was a bit too warm at night but opening the window meant noise from outside made sleeping difficult. Whilst the check-in was relatively straightforward, I'm not sure having no staff present is a good option. Breakfast was nice although the room that the food and drink is kept in can get a little crowded (i.e. if more than one person is in) Overall, great value for money and would stay again.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is really centrally located right next to the main station. It is a great location if you intend to travel on from there. The motel is a not all to well soundproofed from noise inside and outside the motel. The rooms are decently spaced. Overall it is a motel I see myself recommending to others.
Stayed 1 night in Dec 2019