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Nagoya Hill Hotel Batam

3.5 star property

Photo gallery for Nagoya Hill Hotel Batam

Exterior
Outdoor pool
1 bedroom, in-room safe, desk, iron/ironing board
Restaurant
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View map
Jl. Teuku Umar, Lubuk Baja Kota, Batam, Riau Islands, 29432
  • Place, Nagoya Hill Mall
    ‪2 min walk‬
  • Place, Grand Batam Mall
    ‪19 min walk‬
  • Place, Harbour Bay Ferry Terminal
    ‪3 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

1 bedroom, in-room safe, desk, iron/ironing board

Executive Suite

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Grand Mercure Batam Centre

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 17 reviews
The price is NZ$132
includes taxes & fees
14 Oct - 15 Oct
Grand Mercure Batam Centre

About the area

Batam

With a stay at Nagoya Hill Hotel Batam in Batam, you'll be steps from Nagoya Hill Mall and a 4-minute drive from Harbour Bay Ferry Terminal. .This hotel is 4.3 mi (6.9 km) from Batam Centre Ferry Terminal and 1.5 mi (2.4 km) from BCS Mall.

What's nearby

  • Nagoya Hill Mall - 2 min walk - 0.2 km
  • Grand Batam Mall - 19 min walk - 1.6 km
  • BCS Mall - 3 min drive - 2.6 km
  • Harbour Bay Ferry Terminal - 3 min drive - 2.6 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.4 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 30 min drive

Restaurants

  • ‪J.Co Donuts & Coffee - ‬2 min walk
  • ‪Love Seafood Nagoya - ‬4 min walk
  • ‪Dapur Oke - ‬4 min walk
  • ‪Caffein Coffee & Cake - ‬4 min walk
  • ‪Banana Leaf Sg Indian Resto - ‬5 min walk

About this property

Nagoya Hill Hotel Batam

Hotel with free parking, steps from Nagoya Hill Mall
Nagoya Hill Hotel Batam offers 232 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 232 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Nagoya Hill Hotel Batam has a restaurant on site.
24-hour room service is available.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 160000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Nagoya Hill Hotel
Nagoya Hill Batam
Nagoya Hill
Nagoya Hill Hotel Batam Hotel
Nagoya Hill Hotel Batam Batam
Nagoya Hill Hotel Batam Hotel Batam

Nagoya Hill Hotel Batam Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 178 reviews
Rating 8 - Good. 63 out of 178 reviews
Rating 6 - Okay. 16 out of 178 reviews
Rating 4 - Poor. 6 out of 178 reviews
Rating 2 - Terrible. 5 out of 178 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Polivios

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel employees are well trained and informed about the hotel business, and they are all very friendly and helpful! A great place to visit and enjoy!
Stayed 1 night in Jun 2025

8/10 Good

Zahidah

Stayed 2 nights in Jun 2025

10/10 Excellent

Mina

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.
Stayed 2 nights in May 2025

6/10 Okay

Mohammed

Stayed 2 nights in May 2025

10/10 Excellent

Sankaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service very good. Reception staff and doorman very friendly. Friendly GM too
Stayed 2 nights in Apr 2025

10/10 Excellent

Jecilla Siam Heok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sok Hwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, nice ambient and friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

suriyani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Sharifah

Travelled with family
Liked: Property conditions & facilities
Relaxing trip...will do it again soon
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just behind Nagoya shopping mall and across many spa houses. Room is also clean and bed is comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammad Ridzhal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Muthu

The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard. I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats. Do they expect me to come at 1am in the morning and call reception to say these are missing. The staff at reception were great Alejandro at the concierge was great.
Stayed 5 nights in Nov 2024

8/10 Good

Charn Wye

Stayed 2 nights in Nov 2024

10/10 Excellent

ASHARI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Will book this hotel again for my next trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night transit
Stayed 1 night in Oct 2024

8/10 Good

Ngee Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

hazelle

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying in this hotel. Very convenient
Stayed 2 nights in Aug 2024

8/10 Good

Gan

Liked: Staff & service
I feel good hotel
Stayed 2 nights in Jul 2024

8/10 Good

Jacklyn

Stayed 1 night in Jul 2024

8/10 Good

PENG SOON

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Too noisy stay

Too noisy a lot traffic noise
Stayed 1 night in Jul 2024

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience of walking over to Nagoya Hill Shopping Mall.
Stayed 2 nights in Jun 2024

8/10 Good

Timmi

Stayed 3 nights in Mar 2024

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.
Stayed 1 night in Mar 2024

4/10 Poor

chee hwee

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Hot room

I complain thenaircon in my room is very hot 2 times. Even enhineering came but wasnt able to rectify. I kept the room aircon on 24/7 . Never remofe my card
Stayed 3 nights in Mar 2024