When you stay at Oakwood Hotel & Apartments Grand Batam in Batam, you'll be in the business district, a 4-minute drive from Nagoya Hill Mall and 5 minutes from Harbour Bay Ferry Terminal. .This luxury aparthotel is 5.3 mi (8.5 km) from Batam Centre Ferry Terminal and 0.2 mi (0.3 km) from Grand Batam Mall.
Batam Centre Ferry Terminal - 8 min drive - 8.6 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Restaurants
Liang Sandwich Bar - 3 min walk
Kimukatsu - 1 min walk
Ramenten10 - 3 min walk
Steak Holycow - 1 min walk
Shaburi & Kintan Buffet - 4 min walk
About this property
Oakwood Hotel & Apartments Grand Batam
Luxury aparthotel with a fitness center and a 24-hour front desk
Oakwood Hotel & Apartments Grand Batam offers 207 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.
Bathrooms include slippers, complimentary toiletries, and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bathrobes. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and a banquet hall.
Take advantage of the aparthotel's room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Electric kettle
Paper towels
Refrigerator
Tea bags/instant coffee
Dining
Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
Limited room service
Bedrooms
Bedroom
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer (on request)
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Smoke-free property
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Change of towels on request
Free bottled water
Housekeeping (daily)
Iron/ironing board on request
Multilingual staff
Location highlights
In a business district
Things to do
Gym
Shopping centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
207 units
Banquet hall
Bed sheets changed on request
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam
Oakwood Hotel & Apartments Grand Batam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.
I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned.
Can I confirm this ?
The oakwood hotel is centrally located to shopping mall and shop jouses across the road. Plenty of options to dine and walk around. There are many massage spa around which provided clean & professional services. The ambience of the hotel is good too.
Breakfast spread is decent.
Staff are polite.
Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could hear car noises form the outside. And for some reason they are doing some kind of remodeling/construction either upstairs or downstairs on a Saturday. I could hear the electric saw noises and hammer banging sounds. I understand you need to do remodeling sometimes, but Saturdays are busy and mostly likely have a customer on other rooms. So, should pick a less busy day to do it.
Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).
Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again.
Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!
All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!