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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property

Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Dining
Exterior
View from property
1 bedroom, premium bedding, in-room safe, desk
Reception

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
9701 Brook Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪15 min walk‬
  • Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • Richmond Raceway
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

37-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(89 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 36.2 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

8.6 out of 10
Excellent
(51 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Glen Allen

When you stay at SpringHill Suites by Marriott Richmond North/Glen Allen in Glen Allen, you'll be in a shopping district, within a 5-minute drive of The Crossings Golf Club and Virginia Randolph Museum. .This hotel is 2.7 mi (4.3 km) from James River Cellars Winery and 3.8 mi (6.1 km) from Lewis Ginter Botanical Garden.

What's nearby

  • Henrico Sports & Events Center - 15 min walk - 1.3 km
  • The Crossings Golf Club - 2 min drive - 1.8 km
  • Lewis Ginter Botanical Garden - 7 min drive - 7.8 km
  • Richmond Raceway - 11 min drive - 11.8 km
  • Kings Dominion - 18 min drive - 25.9 km

Getting around

  • Ashland Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

Hotel with free breakfast, near The Crossings Golf Club
SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 136 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of SpringHill Suites by Marriott Richmond North/Glen Allen. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Glen Allen? This hotel has 291 square feet (27 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 291 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from June 26 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 5 per day
  • Pet fee: USD 50.00 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marianne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff graciously fixed a check in mistake that was completely my fault. They were beyond professional. They were just really nice people. The breakfast attendant was an absolute gem. She was friendly, funny, and efficient. She single-handedly kept the whole thing neat and moving along while checking in with each guest.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

nice hotel - needs some maintenance.

Hotel staff very friendly. Parking was great. had to go to front desk three times to room serviced. Beds were very comfortable. Shower was in need of repair. Would stay there again. The comfortable beds made up for the issues.
Stayed 9 nights in Apr 2025

2/10 Terrible

JAMES, Blue Ash

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rundown. Understaffed. Over priced. We stayed 3 nights and received NO HOUSEKEEPING. I asked for Kleenexes and was told "yeah we're out. waiting for more" The breakfast was sub-minimal. The room was old and weird.
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

John

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jack

Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place when we come to Richmond to visit our family. Our home away from home.
Stayed 1 night in Apr 2025

6/10 Okay

Pablo

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Adena, Annandale

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was ok, definitely nothing fancy. Had to change rooms because the first smelled like marijuana. Front desk and breakfast staff were very pleasant though.
Stayed 1 night in Apr 2025

2/10 Terrible

Sue B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worse hotels we stayed at over the past 20 years. Issues- lighting not working, old bathroom with some mold in tile bath tub. Yes old bathtub and shower, spotted wall, no tissues, sink faucet very loose, Can’t believe Marriott puts its name on this hotel.
Spots on wall
This is the shower as well
Stayed 1 night in Apr 2025

6/10 Okay

Christa

Liked: Staff & service
Good location but the indoor pool was cold so that was disappointing and there was animal hair all over the bathroom floor.
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, amenities
Black mold in bathroom. Only 3 towels left for 4 people. No tissues. Refrigerator did not work.Pool was cloudy and smelled like fish. People smoking pot next door, odor came into our room.
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Stayed 3 nights in Apr 2025

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed on the first level (not by choice) at the very end of the hallway (again, not by choice) right next to the side exit of the hotel. The lock on the door was broken, which meant that anyone could've entered the hotel from that exit without a key card. When we brought it up to the person at the front desk (more than once), we were told that it would be fixed, and during the five days that we were there, it wasn't. Perhaps if your staff treated this hotel like their own home, then safety would be more of a priority, and not just a request.
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed emotions

Coming in the room it was excellent. Could have used more lighting in certain areas. I moved the night stand to hook up my phone charger and I saw a sticky mouse trap. Went to the other side of the bed and moved the other night stand and saw a second mouse trap. This was kind of disgusting
Stayed 2 nights in Apr 2025

4/10 Poor

Sandi

Travelled with partner
Liked: Amenities
After reading a couple of reviews that said the beds are comfortable we found that they were not comfortable. The bed we had was definitely worn and clearly had a dip on one side (the side most easily accessible and so likely the side single travelers use). It was not comfortable for either of us to sleep in. And the pillows were so soft that my husband ended up with a crick in his neck each morning. It had a decent kitchen area with microwave, bar sink and small refrigerator. Despite hosting both national wheelchair basketball championship competitors and high school volleyball teams our room was quiet. The one noise problem was a constant drone from the bathroom. We made sure that our fan was off but there was still a constant drone like a fan was on all of the time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa, Stamford

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew, naples

Liked: Staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Brenda

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Cleanliness at this hotel needs improvement. Checked out early due to carpets not being properly vacuumed, rooms not being clean.
Stayed 6 nights in Mar 2025

4/10 Poor

Zavadyah, MIDDLE RIVER

Liked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Clear Productions

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Marie, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I highly recommend this location. I will be back!!
Stayed 1 night in Jan 2025