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Tru by Hilton Beckley

2.5 star property

Photo gallery for Tru by Hilton Beckley

Lobby
Lobby
Gym
Front of property
Desk, laptop workspace, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Place, Tamarack Conference Center
    ‪1 min drive‬
  • Place, Raleigh General Hospital
    ‪2 min drive‬
  • Place, Beckley Exhibition Coal Mine
    ‪4 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4

King Room

  • Sleeps 2

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About the area

Beckley

With a stay at Tru by Hilton Beckley in Beckley, you'll be a 5-minute walk from Harper Park Retail and within a 5-minute drive of Tamarack Conference Center. .This hotel is 1.2 mi (2 km) from Raleigh General Hospital and 1.3 mi (2.2 km) from Beckley Travel Plaza.

What's nearby

  • Harper Park Retail - 3 min walk - 0.3 km
  • Beckley Travel Plaza - 1 min drive - 1.4 km
  • Tamarack Conference Center - 1 min drive - 1.7 km
  • Raleigh General Hospital - 2 min drive - 1.8 km
  • Beckley Exhibition Coal Mine - 4 min drive - 3.1 km

Getting around

  • Thurmond Station - 25 min drive
  • Beckley, WV (BKW-Raleigh County Memorial) - 17 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Little Sicily - ‬6 min drive
  • ‪Wendy's - ‬5 min walk
  • ‪Cracker Barrel - ‬6 min walk

About this property

Tru by Hilton Beckley

Hotel in Beckley with a 24-hour fitness center and free breakfast
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Beckley. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 760 reviews
Rating 8 - Good. 151 out of 760 reviews
Rating 6 - Okay. 65 out of 760 reviews
Rating 4 - Poor. 30 out of 760 reviews
Rating 2 - Terrible. 17 out of 760 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Tamela

Travelled with family
Liked: Cleanliness, staff & service
Lost power in half of room and had to call front desk- shower head needs to be installed better- shower aim is off do the way pipe was installed- room 109
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Beds comfortable with great sheets. Breakfast very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good! Friendly check in, nice clean room and good sleep! Enjoyed the pumpkin voting contest. Nice breakfast. We are happy campers!
Stayed 1 night in Oct 2025

8/10 Good

BENNETT

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Somewhat Spartan but comfortable and quiet. The desk staff at check in were not very welcoming. Breakfast was good and plentiful.
Stayed 1 night in Oct 2025

4/10 Poor

William

Travelled with partner
Urine stains on the bathroom floor. No hot water for tea in the Lobby. Only one employee at the front desk. Asked to refill but never did. No micro wave in the rooms. We could have made our own tea in the room like we did at Hampton. We will never stay at Tru. Hilton again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

JoEllen

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and someone was constantly cleaning the counter and filling the food warmers. Another meat selection would have been nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay at Tru Hilton

Lots of choices for breakfast. Although it would have been nice to have cinnamon rolls as other hotels do, lol. The room was very clean and comfortable. Loved the modern look and the was impressed with the relaxation area in the lobby where you could play pool or play board games or just sit and relax on the many seating options.
Stayed 2 nights in Oct 2025

10/10 Excellent

james

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room. friendly staff. no bs. enough parking. next to interstate 77 but you never hear it in the room. shower was all glass and that was the BEST PART
Stayed 1 night in Oct 2025

10/10 Excellent

Maury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , good food options.
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had never stayed at a Tru hotel before this and it was excellent in terms of comfort, better than expected breakfast options. Beautiful location. Would highly recommend and stay here again!!
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very relaxing
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was easy and safe. Close access to highway. Very friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities
I liked the hotel. It was clean and quiet!!!
Stayed 2 nights in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel,
Stayed 1 night in Oct 2025

10/10 Excellent

Paige

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lynda, Elkhart

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were nice places to walk the dogs, easy in easy out
Stayed 1 night in Oct 2025