2/10 Terrible
Douglas I
Travelled with family
6 May 2026
Liked: Cleanliness
The property looks nice. My problem was with Hotels.com.
The listing appeared on Hotels.com, but actually originates on another platform. We arrived 10 PM in pouring rain (a tornado touched down 6 miles away) and found it occupied. The reservation company (40 minutes and 6 phone calls later) said the credit card did not clear, and "we emailed you in December". So the reservation was never made on the home platform, but it showed "Confirmed" in my Hotels.com account from the time of reservation until we showed up - drenched - at the front door.
It was a scramble to find alternate lodging.
This experience has soured me on Hotels.com.
Douglas I
Stayed 2 nights in Apr 2026















