6/10 Okay
Patricia
Travelled with group
14 Sept 2025
Liked: Room comfort
Disliked: Cleanliness
Location but not a lot else
The apartment is in an amazing Bellagio location. It’s right across from the ferry piers and has gorgeous views. In a town of stairs and hills, this location became even more important.
The space is in need of updates and the amenities are lacking. We could have used more towels, garbage bags, we ran out of toilet paper. The floors were not cleaned well and the bathrooms had mildew.
The Wi-fi was woefully inconsistent and the AC was confusing to operate.
The communication with Wonderful Italy (apartment managers) was brutal. Before check-in I sent two emails and a chat which were never acknowledged. We ended up calling the company and sending multiple what’s app messages in order to receive check in instructions.
The second BR is up a *tight* spiral staircase that no checked suitcase could ever ascend.
The third BR has no privacy from the second and would only be suitable for a child.
It was nice to have large bedrooms, closets with hangers and a dining room table. The beds were comfortable
The shower on the main floor backs up instantly and is so so small.
There is a washing machine which we did not use.
Patricia
Stayed 4 nights in Sep 2025