4/10 Poor
Verified traveller
2 May 2025
Disliked: Cleanliness, staff & service
Not worth it
I stayed at this hotel on a solo trip because it was in walking distance to all things downtown and thought I’d ‘treat’ myself to the best room instead of staying with many friends in the community who offered. I travel weekly for my job, staying in hotels and hardly ever write reviews. Unfortunately, this hotel needs much improvements. First it feels like they used furniture, from the old folks home it used to be, but tried to be more modern at the same time with other pieces thrown in, it just didn’t jive. Outdated furniture for sure! I also thought, based on photos and descriptions I was getting a room with a full kitchen and on the water side of the building, not the parking lot. This turned into an argument with the front desk telling me I was wrong, although they just updated the room descriptions a few days prior. The kitchen had no pots, pans or anything to cook with using the full stove and oven. The bathroom was clearly for a wheelchair, so be careful walking up the ramp. And the shower, clearly for wheelchairs, definitely didn’t have a shelf or anything for personal items to be placed. The hotel was certainly not worth the money I paid and the customer service was just poor - it wasn’t even worth explaining the issues to staff, because each time they just argued what I said. Not a place with a warm or welcoming vibe, sadly. But the community seems to already know that, my bad for giving it a try 😿
Verified traveller
Stayed 2 nights in Apr 2025