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Embassy Suites by Hilton Kansas City Plaza

3.5 star property

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Lobby
Lobby
Reception
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Bar
  • Hot tub
  • Parking available
  • Gym

Explore the area

View map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • University of Kansas Medical Center
    ‪3 min drive‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,062 reviews
The price is NZ$251
includes taxes & fees
5 Oct - 6 Oct
Hilton Kansas City Country Club Plaza

About the area

Kansas City

With a stay at Embassy Suites by Hilton Kansas City Plaza, you'll be centrally located in Kansas City, within a 5-minute drive of Nelson-Atkins Museum of Art and Crown Center. .This hotel is 6.7 mi (10.7 km) from GEHA Field at Arrowhead Stadium and 3.8 mi (6.2 km) from Kansas City Convention Center.

What's nearby

  • Nelson-Atkins Museum of Art - 11 min walk - 1.0 km
  • Uptown Theater - 18 min walk - 1.5 km
  • University of Missouri-Kansas City - 19 min walk - 1.7 km
  • University of Kansas Medical Center - 3 min drive - 1.8 km
  • Crown Center - 4 min drive - 3.9 km

Getting around

  • Kauffman Center Tram Stop - 9 min drive
  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 29 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Dave's Hot Chicken - ‬5 min walk
  • Snooze an AM Eatery
  • ‪Buzzard Beach - ‬6 min walk
  • ‪Broadway Cafe - ‬6 min walk

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel with free breakfast, near Nelson-Atkins Museum of Art
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 266 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite to eat at 220 West, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
220 West - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Reviews

Embassy Suites by Hilton Kansas City Plaza Reviews

6.6

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 286 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 201 out of 1003 reviews
Rating 4 - Poor. 159 out of 1003 reviews
Rating 2 - Terrible. 159 out of 1003 reviews

Reviews

10/10 Excellent

Alonzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all the kids really enjoyed the visit. They had fun at the hotel and enjoyed walking the area. Not so much at night because there was some gang members yelling at my kids and scared them.
Stayed 1 night in May 2025

2/10 Terrible

Faheem

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Dirty, bathroom needs serious maintenance.
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Stayed 1 night in Jun 2025

6/10 Okay

Charles, Naperville

Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very clean very comfortable with a good breakfast! Would definitely stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

6/10 Okay

William

Liked: Room comfort
It was clean and the people were friendly. What was disappointing you could not use cash. The bar closed too early. Housekeeping did not touch up the room everyday. Breakfast closed too early. It should be from 7 to 11am since there was no lunch.
Stayed 4 nights in Jun 2025

2/10 Terrible

Liz

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting, mold in the showers, torn up couch, I stood in like for 30 minutes to ask for a blanket for the pull out because no one answered the phone and then waited another hour for the blanket itself. There was poop in the pool and my entire family got bed bugs. The service was awful and the hotel was disgusting. Truly a disgrace to Embassy Suites.
Stayed 1 night in May 2025

4/10 Poor

Katy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was not in the best shape. I found a pair of underwear in our room. They knew 4 people were staying for 5 nights and only gave us 2 towels. We asked for additional towels and were given 2 hand towels. The breakfast was not very good and the staff was grumpy and rude. The room itself was old. The ceiling in the bathroom had cracks in it and dirt in the corners of the floor.
Stayed 5 nights in Jun 2025

8/10 Good

Julie

Loved it! Perfect space!
Stayed 3 nights in May 2025

6/10 Okay

Max

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

6/10 Okay

Pamela

Liked: Cleanliness, room comfort
The room was clean but the refrigerator did not work at all, there was an empty bottle of conditioner in the bathroom as if housekeeping didn’t bother checking it to see if it had anything in it or not, the hot tub wasn’t even lukewarm, it was also not functioning properly but it was not marked from guest use. The hotel looked nice but for the price i would expect to atleast have functional admenities
Stayed 1 night in Jun 2025

10/10 Excellent

Judy Rose

Travelled with family
Liked: Room comfort
Wish we had room service everyday... The only downside. Breakfast area was not very clean Coffee was really watered down.
Stayed 4 nights in Jun 2025

6/10 Okay

Yvette

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to our room seemed to be kicked in before because it was all splintered at the lock. The bathroom door would not shut unless you slammed it really hard. It needs to be realigned or something unfortunately there was construction all around the hotel so you really couldn’t Walk down sidewalks. We had to walk through the parking lot to get to Westport.
Stayed 1 night in Jun 2025

2/10 Terrible

Shanura

Disliked: Property conditions & facilities
There was something leaking from the pipes onto my car in the parking garage and it is not coming off. We found a vape pen in the pull out sofa!
Stayed 3 nights in Jun 2025

6/10 Okay

Monica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It's mold in the bathroom the shower curtain, wall and ceiling
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Probably not stay here again.

Blood on comforter on bed. Breakfast area dirty. Chairs tables sticky. Food all over floor & tables.
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good place to bring your family, good breakfast arcade stuff for the kids. The pool is okay it was just to cold for being indoor.
Stayed 1 night in Jun 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was noisy & a mess with all the digging going on for the storm sewers. They woke you up in the morning. Weeds everywhere around the property. My curtIns were torn & the shower curtain had black mold on it. The balconies & windows are so dirty you can' see out of them! They ran out of breakfast food every day.
Stayed 6 nights in Jun 2025

2/10 Terrible

Darla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We left the hotel and canceled our stay once we checked out the room. The hotel smelled of must / mold. It was dirty with visible mold. Aron at front desk check in was very nice. We just couldn’t stay. The room smelled like smoke We found a nice hotel elsewhere. Won’t be back there ever !
Stayed 1 night in Jun 2025

2/10 Terrible

Aarika

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Dirty, filthy, no good hotel

So dirty, needs updated so badly. Did I mention it was dirty? The couches and chairs in the rooms are stained, the carpet is gross, the drain in the bathroom has so much gunk in it that it’s going to be clogged before long. I advise everyone to stay somewhere else.
Stayed 1 night in Jun 2025

4/10 Poor

Marco

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel doesn’t meet the expectations of an Embassy Suites Hotel, pricy and Poor quality… I have stayed at Embassy suites La vista nesbraska, Alpharetta Georgia, Portland Oregon and this Kansas City Embassy Hotel is by far the worst…
Stayed 2 nights in Jun 2025

4/10 Poor

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Patricia

Stayed 1 night in Jun 2025

2/10 Terrible

Sharon

Travelled with family
Disliked: Amenities
Our tub and sink would not drain. The refrigerator was iced over and leaking. We finally had to move rooms:(. The whole hotel was dated and could tell it had not been kept up. When we went down for breakfast a little after seven, there was no milk, orange juice, or pancakes!! This was our first stsy at an Embassy Suites and we were very disappointed.
Stayed 1 night in May 2025