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Shilo Inn Suites Hotel - Bend

2.5 star property

Photo gallery for Shilo Inn Suites Hotel - Bend

Relax in the spacious lobby with comfortable seating and a touch of greenery.
Shilo Inn & Suites Hotel features a prominent facade with a large overhang supported by a tree.
Relax by the pool at Shilo's, surrounded by a covered patio with comfortable seating.
Welcome to Shilo Inn, where guests can check in and enjoy a warm atmosphere.
Relax in this inviting room with a large bed, fireplace, and a comfortable seating area.

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Laundry
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

Map
3105 O.B. Riley Road, Bend, OR, 97701
  • Bend River Promenade
    ‪1 min walk‬
  • Old Mill District
    ‪4 min drive‬
  • Hayden Homes Amphitheater
    ‪6 min drive‬
  • Redmond, OR (RDM-Robert's Field)
    ‪21 min drive‬

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

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Relax by the pool surrounded by lounge chairs and a shaded area.

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  • Breakfast included
  • Pet-friendly
  • Parking included
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includes taxes & fees
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About the area

Bend

With a stay at Shilo Inn Suites Hotel - Bend in Bend (Boyd Acres), you'll be a 5-minute drive from Old Mill District and 6 minutes from Hayden Homes Amphitheater. .This hotel is 0.1 mi (0.2 km) from Bend River Promenade and 0.3 mi (0.5 km) from Deschutes River.

What's nearby

  • Bend River Promenade - 1 min walk - 0.2 km
  • Downtown Bend Business Association - 3 min drive - 2.8 km
  • Drake Park - 4 min drive - 2.8 km
  • Old Mill District - 4 min drive - 4.1 km
  • Hayden Homes Amphitheater - 6 min drive - 4.8 km

Getting around

  • Sunriver Station - 24 min drive
  • Redmond Municipal Airport (RDM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪WildRoots Coffee House - ‬3 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Carl's Jr. - ‬2 min drive

About this property

Shilo Inn Suites Hotel - Bend

Riverfront hotel with 2 hot tubs and a fitness center
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring microwaves and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 151 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 238 out of 1001 reviews
Rating 2 - Terrible. 249 out of 1001 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Chase

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No soap on the room or towels. Maid service didn’t clean the room at all in 4 days of me being there food was left under the bed from prior guest causing ants to be present everywhere In the room. Hot tubs were cold and pool room was dirty no toilet paper in the bathrooms and none of the 15 ice machines worked on the property overall messing parking lot. Broken outlets and clocks in the room. Overall really need a complete remodel and spruce up of the place. People smoking in the building causing my room to smell like smoke
Stayed 3 nights in Apr 2025

2/10 Terrible

ARLEEN

Disliked: Cleanliness, property conditions & facilities
Location is nice, on the river. Close to family. I’m sure it was a really nice place when newer but is horribly rundown & not clean. We were told they can’t get help.
Stayed 2 nights in Apr 2025

4/10 Poor

Jenny

Travelled with family, Business traveller
Liked: Staff & service
The pool is gross hot tub was shut down, the floor in room looks like it has blood spots on it.
Stayed 1 night in Apr 2025

6/10 Okay

JANE

Liked: Staff & service
The property needs to be updated. Got there and no blankets on the bed. Employee was helpful after he determined there were no blankets
Stayed 1 night in Mar 2025

2/10 Terrible

Kathy

Travelled with family
Disliked: Staff & service, property conditions & facilities

Older place that was once really nice. Needs upgra

Stayed 1 night in Apr 2025

6/10 Okay

Janis

Stayed 1 night in Mar 2025

2/10 Terrible

Josuah

Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Bree

Stayed 1 night in Mar 2025

10/10 Excellent

Ean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 1 night in Mar 2025

2/10 Terrible

Courtney

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a river view King and when arrived we were given a basic king facing the road & were told by the front desk that Expedia should not have given us the room. It was very dirty with stained floors and was not vacuumed. The fridge did not work, there was no cups for the coffee maker, no restaurant or lounge, no pool access. We felt scammed. Expedia did credit our stay.
Stayed 1 night in Mar 2025

6/10 Okay

Janis

Stayed 1 night in Mar 2025

2/10 Terrible

Hilary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival we called and were told that they had a septic issue that had been fixed, but check in was backed up. Our room was disgusting. So dirty, broken chair in sitting area. No blankets on the bed. Just the sheets. The photos of the hotel online were NOT the room! We left and went to The Red Lion down the street. Fo not recommend the Shilo Inn and Suites.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pictures are deceiving

The room had no towels, the kitchenette utensils drawer was filthy witha a long black hair mixed in with the random utensils. The tv had no power cord, staff had me going room to room to find a power cord. Tv remote didnt work once tv had power. The hotel is huge and must have hundreds of rooms and about 5 guests. The staff was friendly but clueless. Over all, it felt like staying in a hotel that is just used for laundering money.
Nasty long hair mixed in with utensils in a dirty drawer
Stayed 2 nights in Mar 2025

4/10 Poor

Eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Vida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible.

Room looks nothing like Google photo. Dirty, old, smelly. No outlets worked. Bare bed frame, no skirt and the frame was old l, stained and falling apart. No ice machines worked, toilet didn’t flush. Horrible experience.
Stayed 1 night in Mar 2025

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities

Mouse house inn

A mouse jumped in bed with us. We found mouse poop all over the room. We asked for cleaning of the room and they did a terrible job of that. The gutters overflowed causing pooling water on the walkway.
Stayed 2 nights in Feb 2025

4/10 Poor

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kayla

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was spacious. I loved having a balcony over looking the river :) the only down side was their steam room wasn't working and pool area could use a little renovation. Overall, we had a stellar stay !
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort

Blah

Well... one of the sheets had a old blood stain and we didnt notice it until the morning, and it wasnt from us! The bed was lopsided and tilted back where we felt like our feet were higher than our heads, the bathroom water/room smelled weird when the shower ran..the fridge was on and the freezer part was cold and icy but the rest of fridge was barely cold... also the screen was blurry and very out of focus with basic cable.. no netflix or any other services. We got the suite with the jacuzzi tub and it was $250.77 we feel we could have gone to the riverhouse which was a 2 min walk away for $25 more and gotten many more amenities/comfort. Probably wont stay again. And or choose a different type of room they offer to see price difference and comfort if I had to. They need to be updated!
Stayed 1 night in Feb 2025

4/10 Poor

Christian

Travelled with partner
Disliked: Cleanliness
It is absolutely beautiful property and views. When we first walked up to our room there was a large bag of trash laying on the side walk. The room looked really nice and was very warm!! Went looking for menus and found trash(used Q-tips change an old sucker) in the drawer, and all the drawers were dirty, went to go get a tissue, and the tissue boxes were empty. There was a very cool draft by the back door as the whole seal had come off, and the window was starting to come out the frame back in around the window in the door.
Stayed 1 night in Feb 2025

8/10 Good

Ajih

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and easy going staff. Considerate of situation. Easy check in and understanding about allowing a late check out!
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

No cups, no glasses, no coffee Couch had dog hair
Stayed 1 night in Feb 2025

6/10 Okay

Janis

Stayed 1 night in Jan 2025

2/10 Terrible

Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel should not even be available to book. There was nobody at the front desk for nearly 20 minutes while we waited to check in. Once we got to our room the smell was awful. There was dead bugs on the blankets and dead bugs all over. Spiders living in the bathroom sink. Something brown smeared all over the bathroom door. I pulled the fitted sheet back to find no mattress protector and bugs crawling on the mattress. It then took an hour to confirm I could get a refund because Shilo in was not able to refund because I booked with Expedia Expedia hung up on me 3x when I tried to get a refund. I finally was able to get through a chat. This was such an inconvenience and I doubt I’ll ever book with Expedia again. Shilo Inn needs to be shut down.
Stayed 1 night in Jan 2025

4/10 Poor

Roberto

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The room didn’t have towels. The room was a kitchenette, but didn’t have any cookware or silverware provided. We called the front desk and got a couple pans and plastic utensils.
Stayed 2 nights in Jan 2025