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Shilo Inn Suites Hotel - Bend

2.5 star property

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Deluxe Suite, 1 King Bed, Jetted Tub, River View
Front of property – evening/night
Lobby
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

View map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Old Mill District
    ‪4 min drive‬
  • Place, Hayden Homes Amphitheater
    ‪6 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪21 min drive‬

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

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About the area

Bend

With a stay at Shilo Inn Suites Hotel - Bend in Bend (Boyd Acres), you'll be a 5-minute drive from Old Mill District and 6 minutes from Hayden Homes Amphitheater. .This hotel is 0.1 mi (0.2 km) from Bend River Promenade and 0.3 mi (0.5 km) from Deschutes River.

What's nearby

  • Bend River Promenade - 1 min walk - 0.2 km
  • Downtown Bend Business Association - 3 min drive - 2.8 km
  • Drake Park - 4 min drive - 2.8 km
  • Old Mill District - 4 min drive - 4.1 km
  • Hayden Homes Amphitheater - 6 min drive - 4.8 km

Getting around

  • Sunriver Station - 24 min drive
  • Redmond Municipal Airport (RDM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Dairy Queen - ‬17 min walk

About this property

Shilo Inn Suites Hotel - Bend

Riverfront hotel with 2 hot tubs and a fitness center
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring microwaves and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 152 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 242 out of 1001 reviews
Rating 2 - Terrible. 248 out of 1001 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Claude

Travelled with family
Disliked: Amenities, property conditions & facilities
Checked in to my room and found dog feces smashed into the carpet.
Stayed 1 night in Jun 2025

2/10 Terrible

Josh

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Management wouldn’t fix our toilet, no towels in room or pool area. Tv wouldn’t work, management said deal with it or leave. Pool and hot tub filthy. Room extremely dirty, bed broke down. Had to sleep on top of the covers because it was so dirty. Front staff has no idea what they were doing. Said they were going to fix things and never did. Place should be shut down.
Stayed 1 night in Jun 2025

8/10 Good

Vicki

Stayed 1 night in Jun 2025

6/10 Okay

MICHAEL

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It is a quiet property with an attentive front desk, but the room was mot cleaned well, dirty windows and countertops
Stayed 1 night in Jun 2025

2/10 Terrible

Dylan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely disgusting. The room was so filthy you couldn’t walk on the carpet. Hairs and fecal matter all over the toilet. No hot water to take a shower. “Clean” sheets had hairs on them. Trash on the floor. Hot tubs were broken. Overall it was disgusting and disappointing. Don’t stay here.
Stayed 2 nights in Jun 2025

6/10 Okay

EDWARD

Stayed 2 nights in Jun 2025

2/10 Terrible

Kayla

Stayed 3 nights in Jun 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place was not clean. Blood stains on the floor, no towels, bed full of hair. Homeless people in the parking lot. Hot tub broken. Pool bathroom was disgusting. They were quick to offer us a refund though.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sandra

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty!!! Place should be shut down. It is absolutely disgusting dirtiest hotel I’ve experienced so far
Stayed 2 nights in Jun 2025

2/10 Terrible

Brigette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk worker was completely rude, not polite at all, didn’t even list the amenities or anything. The first room we check into smelled horribly of cigarette smoke. Then we got moved to another room that had no pillows, towels, the hide a bed didn’t work, and the room hadn’t been vacuumed. We stayed because it was so late, and when we asked for towels and pillows, the front desk staff greeted us with “I don’t know if we have any left” the next morning, we checked out a night early, and the night auditor was rude and didn’t try to accommodate us in anyway for the issue. I called and spoke to the morning front desk agent, and she was very polite, offered me 1/2 off my rate and apologized profusely and offered us an upgrade if we stayed again. She was the only positive part of that place.
Stayed 2 nights in Jun 2025

2/10 Terrible

Elizabeth

Travelled with family and small children
To start we had been given 4 different room before we settled on something less then what we reserved months ago. One bed less then what we needed. Then we were given all our own towels and bedding to make our room up ourselves. Coffee no cups. One bed had no blanket. Thankfully we brought a car blanket. Pubic hair and stains in the one bed that was made so we had to sleep on top of the covers. The room hadn’t been vacuumed. No toilet paper. We tried to book elsewhere but because of the local activities we had no other choice but to stay. No towels for the pool. Hot tub was down. Rec center toilets we covered in poo. Worst experience ever.
Stayed 2 nights in Jun 2025

2/10 Terrible

Amy

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Travis

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Stephen, Honolulu

Travelled with family
Disliked: Amenities, property conditions & facilities
Great location near a scenic river park and close to the Mackay Cottage Restaurant a great place for meals. The room was okay and the gas fireplace was nice. Had to ask for toiletries since the room was not fully filled.
Room
Park
Stayed 1 night in Jun 2025

6/10 Okay

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Older facility, very clean, nice staff, and good value. However…Rooms not stocked properly—towels, cups, toiletries, etc. Had to ask for pool towels 2 times. No extra blankets available. I WOULD stay here again. Very quiet and nice staff.
Stayed 1 night in Jun 2025

4/10 Poor

Melissa

Stayed 2 nights in Jun 2025

2/10 Terrible

Elisha

Travelled with partner
Disliked: Amenities
When checking in… the attendant was in a back room… we could see him sitting there, but did not come out to check us in. After several minutes I finally said “hello” and he finally came out. He got us checked in and let us know that our room was missing a towel, but that someone would bring one to us. We arrived back to our room quite late in the evening and no towel has been delivered. We drove back up to the office to get the towel we were told he had to go to the laundry room and would bring us a towel. About 30-40 minutes later still no towel had been delivered and we were wanting to head to bed, so we had to call the office. He said there are no clean towels only pool towels. And we said that was fine, because we needed towels to be able to have showers in the morning. The rooms are very roomy and have nice qualities, but the carpets were terribly stained, there were no tissues, there was a lid for the in room coffee cups, but no cup, the back patio was nice and right along the river, but one of the chairs was broken. We have had a terrible experience in this hotel before a few years ago … being under a room where a party was taking place and they couldn’t quite them down and we couldn’t sleep all night. We left that time very early in the morning and had forgotten my camera bag and they failed to notify us and when we sent our daughter after them they tried to claim they couldn’t find them. She refused to leave until they handed them over and ultimately they were foun
Stayed 1 night in Jun 2025

4/10 Poor

Adria

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. The pool was dirty. The weeds were so high you had to side step out the patio door. When I checked in I was told the kind bed I reserved was not available, this hotel was not booked by any means. When I checked out the front desk person had a kitten walking on the counter, while cute hardly appropriate. It’s sad how down hill this place has gone because it’s a nice location and has great size rooms.
Stayed 1 night in Jun 2025

4/10 Poor

D'Ann

Disliked: Property conditions & facilities
This place needs some TLC. Could use some repairs and updates. I chose this hotel because of its brand name and affordable price for the area. And, the online photos make this hotel appear much nicer than it is. Upon arrival, there was no tissue and very little toilet paper. I went to the lobby to get both and was told they ran out of tissue. One soap bar for both the shower & sink!? Those are little things, but add them to the poorly maintained property and outdated room, and it left an overall negative impression.
Stayed 1 night in Jun 2025

2/10 Terrible

Kurt

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Room were dirty and had a strong cigarette odor.
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Stayed 1 night in Jun 2025

4/10 Poor

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Lack of cleanliness in the room
Stayed 4 nights in May 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service
Honestly, I didn’t like much about this property. I won’t be staying there again and I wouldn’t recommend it to anybody.
Stayed 1 night in Jun 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, room comfort
Loved the property, seemedold and it appeared mngt was prioritizing repairs and upkeep. Seemed as if room was not properly seen to previously, very clean but missing cups for coffee or water and one little trash can in bathroom. No chairs at all in room.
Stayed 2 nights in May 2025