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Shangri-La Bengaluru

5.0 star property

Photo gallery for Shangri-La Bengaluru

Designer toiletries, hair dryer, bathrobes, slippers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
International cuisine
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

View map
No 56-6B Palace Road, Bengaluru, Karnataka, 560001
  • Place, Bangalore Palace
    ‪11 min walk‬
  • Place, Vidhana Soudha
    ‪18 min walk‬
  • Place, M.G. Road
    ‪4 min drive‬
  • Airport, Bengaluru (BLR-Kempegowda Intl.)
    ‪33 min drive‬

Room options

View all photos for Horizon Club, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Horizon Club, Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bangalore View Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Bangalore View Twin

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Bangalore View King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Bangalore View King

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama View Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Panorama View Twin

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama View King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Panorama View King

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe King

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Horizon Bangalore View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed (Horizon Bangalore View)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Horizon Bangalore View)

In-room dining

Room, 2 Single Beds (Horizon Bangalore View)

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Twin

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Bengaluru

In the heart of Bengaluru, Shangri-La Bengaluru is within a 5-minute drive of M. Chinnaswamy Stadium and Bangalore Palace. .This family-friendly hotel is 1.2 mi (1.9 km) from Vidhana Soudha and 2.8 mi (4.5 km) from M.G. Road.

What's nearby

  • Bangalore Palace - 11 min walk - 1.0 km
  • Cubbon Park - 18 min walk - 1.5 km
  • Vidhana Soudha - 18 min walk - 1.5 km
  • M. Chinnaswamy Stadium - 2 min drive - 2.5 km
  • M.G. Road - 4 min drive - 3.9 km

Getting around

  • Dr. B.R. Ambedkar Station - 2 min drive
  • Cantonment Station - 16 min walk
  • Kempegowda Intl. Airport (BLR) - 49 min drive

Restaurants

  • ‪Dublin - ‬10 min walk
  • ‪Coastal Corner - ‬9 min walk
  • ‪Millers 46 - ‬10 min walk
  • ‪Cafe @ Raintree - ‬11 min walk
  • ‪Desserted - ‬3 min walk

About this property

Shangri-La Bengaluru

Luxury hotel with a full-service spa and free valet parking
Shangri-La Bengaluru offers 397 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Bengaluru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Chi has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 397 individually decorated guestrooms, featuring minibars and LED televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at B Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bengaluru? This hotel has 21000 square feet (1951 square meters) of space consisting of a conference center and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
B Cafe - This coffee shop specializes in international cuisine.
Caprese - This restaurant specializes in Italian cuisine. Open daily.
Ssaffron - Onsite restaurant. Open daily.
Yataii - This restaurant specializes in Japanese cuisine. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine. 3-star Michelin rating. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,611 for adults and INR 1,611 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • B Cafe
  • Caprese
  • Shang Palace
  • Ssaffron
  • Yataii

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (21,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2250.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1611 for adults and INR 1611 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
As per the Indian government, this property does not accept cash payment of INR 200,000 or more. Indian citizens must present a PAN card and travelers who are not citizens of India must present a passport when making a cash payment of INR 50,000 or more.
Please note that PAN cards are not accepted as identification at this property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Shangri-La Hotel Bengaluru
Shangri-La Bengaluru
Shangri-La Bengaluru Hotel
Shangri La Hotel Bengaluru
Shangri-La Bengaluru Bengaluru
Shangri-La Bengaluru Hotel Bengaluru

Reviews

Shangri-La Bengaluru Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 330 reviews
Rating 8 - Good. 52 out of 330 reviews
Rating 6 - Okay. 18 out of 330 reviews
Rating 4 - Poor. 8 out of 330 reviews
Rating 2 - Terrible. 7 out of 330 reviews

Reviews

10/10 Excellent

Praveen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay. especially the lounge option. Very friendly and responsible staff. Would definitely recommend to my circle.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nanda

Stayed 1 night in Jul 2025

8/10 Good

Chong

Business traveller
Liked: Cleanliness, staff & service, room comfort

Shangri-la needs to change their hotel fragrance.

I arrived at noon before check in time 2pm. My room was not available so the staff tried to sell me an executive room with lounge access and breakfast. However as I had to leave hotel at 5am on the last morning thus missing breakfast, I did not take up the offer. I did get my assigned room after an hour+. Upon checking out, I realised my gold sratus at Hotels.com would allow me free upgrade which was not extended to me. The room itself was outdated and the smell in the room was not pleasant. I would suggest Shangri-la to change all their pillows which smell stale. I also had 2 dinners and 1 lunch at Shang Palacce. The team was the best, professional and always checking on me.
Working desk
Stayed 3 nights in Jul 2025

6/10 Okay

Mysore, Lexington

Travelled with family
Liked: Amenities, property conditions & facilities
The food was not up to the mark and parking ia a big deal here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, would come again

Amazing stay, amazing service, food was fabulous, would definitely stay here again
Stayed 1 night in Jul 2025

6/10 Okay

martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Broadly it was great, rooms for and team. We were only let down by the fact there was a huge wedding event and that meant our second night was interrupted. We thought the manager could have made a better gesture after we complained but it was poor
Stayed 2 nights in Jul 2025

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Property conditions & facilities, room comfort
Parkash was so helpful . Thanks for helping us get a car in time
Stayed 3 nights in Jun 2025

4/10 Poor

Vijay, Scottsdale

Stayed 1 night in May 2025

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Rana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Simranjeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing experience

It was amazing. Clean, spacious room, amazing staff and service. The breakfast buffet was huge and delicious. I don’t recommend Saffron restaurant but other than that everything about this hotel was amazing. I’ll definitely be back with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Baskaran

Stayed 2 nights in Apr 2025

10/10 Excellent

David Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La - Shangri-YES.

Amazing staff, genuinely nice people who cared about the guest. Very high end, well designed hotel. Lovely room
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving
Stayed 5 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower needs refurbishment

We’ve stayed here before a few times and always had a suite however this time we just booked a horizon club room - no problem apart from the shower- seems crazy to have a walk in shower without a rain head shower head in the ceiling -this has a handheld shower which my husband had to hold above his head!!
Stayed 1 night in Mar 2025

10/10 Excellent

Nishant, NOIDA

Stayed 2 nights in Mar 2025

10/10 Excellent

Tara, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Vineet, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice. I wasn’t offered of the Gold benefits I was entitled to despite having four rooms for five days each.
Stayed 5 nights in Feb 2025

8/10 Good

Uma

Travelled with group
Liked: Staff & service
I expect higher standards at Shangri-La, decor in lobby old fashion, suite upgrade was required in order to access room early, room lovely however daily clean was poor and carpets not cleaned. Disappointed while waiting for suite access at 6am we were first refused breakfast until next day however after complaining I was given breakfast. In all my travels around the world I have never been refused use of facilities once arriving. Club access - food was average, drinks options were not great, I been to much better club lounges around the world.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

vasu

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 4 nights in Dec 2024

10/10 Excellent

Rama

Stayed 1 night in Jan 2025

8/10 Good

Dheeraj

Stayed 8 nights in Nov 2024