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Crowne Plaza Cleveland Airport by IHG

3.5 star property

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Exterior
Reception
Bar (on property)
Premium bedding, in-room safe, desk, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Place, Big Creek Reservation
    ‪2 min walk‬
  • Place, Southwest General Health Center
    ‪11 min walk‬
  • Place, Baldwin Wallace College
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Balcony

7.6 out of 10
Good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

7.8 out of 10
Good
(41 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Middleburg Heights

With a stay at Crowne Plaza Cleveland Airport by IHG in Middleburg Heights, you'll be in the business district, just a 2-minute walk from Big Creek Reservation and 13 minutes by foot from Southwest General Health Center. .This hotel is 11.3 mi (18.3 km) from Cuyahoga Valley National Park and 14.4 mi (23.2 km) from Huntington Bank Field.

What's nearby

  • Big Creek Reservation - 2 min walk - 0.2 km
  • Southwest General Health Center - 11 min walk - 1.0 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • Black Cultural Center - 3 min drive - 2.5 km
  • Cleveland Clinic - 25 min drive - 35.2 km

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Fat Head's Brewery - ‬16 min walk
  • ‪First Watch - ‬7 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Stay in one of 238 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can get around on the complimentary shuttle, which operates within 5 mi.
Satisfy your appetite for lunch or dinner at Tavolo 72, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Middleburg Heights? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Tavolo 72 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 331 out of 1006 reviews
Rating 8 - Good. 230 out of 1006 reviews
Rating 6 - Okay. 160 out of 1006 reviews
Rating 4 - Poor. 128 out of 1006 reviews
Rating 2 - Terrible. 157 out of 1006 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Drew

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Monteous

Stayed 1 night in Dec 2025

2/10 Terrible

Laura

Disliked: Property conditions & facilities
The airport transfer was unavailable
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice except tub did not drain well. By the time we were finished showering tub was half full of water and took a long time to drain. Soap and shampoo dispensers were either empty or just not working. We told front desk but the person didn't even take note of what I had told him.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
All went very well. Staff is friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sohair, warren

Liked: Cleanliness, amenities, property conditions & facilities
room was clean ,parking was convenient, driver to airport was on time
Stayed 1 night in Nov 2025

8/10 Good

Jeff

Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

2/10 Terrible

Lorraine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
It is not up to the standard. It is not worth spending money
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Jermyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was great when i checked in.
Stayed 1 night in Nov 2025

8/10 Good

Scott

Liked: Staff & service
Friendly staff. Close to lots of places to eat.
Stayed 1 night in Nov 2025

2/10 Terrible

Melissa

Travelled with family
Liked: Cleanliness
The pool was shut down and it wasn’t posted on their site. If I would have known that I would have picked some where else where the kids could have enjoyed the pool.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Stayed 1 night in Nov 2025

6/10 Okay

Pamela

Travelled with family
Disliked: Staff & service, amenities
It was not the best day of anywhere we’ve been recently! Their Keurig coffee maker only had pods for decaf. The entire hotel only had decaf pods. That was a big no ! The back door key wouldn’t work – so therefore I had a really long walk! I walk with a cane – so it’s not that easy for me to walk long distances. Our room was right by the side door and we couldn’t use it! Wi-Fi didn’t work in the hotel. The shower went from hot to cold all the time while using it. And I don’t know why hotels do this, but they should have an opportunity to give someone a stepstool to get into the beds! They are way too high for normal size people Sadly, also the only day that the front desk was nice, was the very first day we checked in. After that they couldn’t be bothered.
Stayed 5 nights in Nov 2025

6/10 Okay

Ayse

Stayed 1 night in Nov 2025

6/10 Okay

Christina, Middleburg Heights

Stayed 3 nights in Nov 2025

8/10 Good

steven, New Concord

Stayed 1 night in Nov 2025

8/10 Good

Timothy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast fresh. But pool closed. Would have been nice to know!!!!! Decor a little date but overall nice
Stayed 1 night in Oct 2025

8/10 Good

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 2 nights in Oct 2025