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Best Western Plus Hawthorne Terrace Hotel

3.0 star property

Photo gallery for Best Western Plus Hawthorne Terrace Hotel

Free daily continental breakfast
Terrace/patio
1 bedroom, in-room safe, desk, laptop workspace
Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed) | Private kitchenette
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Gym
  • Room service
  • Parking available

Explore the area

View map
3434 N. Broadway Avenue, Chicago, IL, 60657
  • Wrigley Field
    ‪11 min walk‬
  • Lincoln Park Zoo
    ‪3 min drive‬
  • Michigan Avenue
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 51 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(28 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(62 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Mini-fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • 51 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave

9.6 out of 10
Exceptional
(45 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

With a stay at Best Western Plus Hawthorne Terrace Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Wrigley Field and Lake Michigan. .This hotel is 3.5 mi (5.6 km) from Michigan Avenue and 4.5 mi (7.3 km) from Chicago Riverwalk.

What's nearby

  • Lincoln Park - 5 min walk - 0.4 km
  • Wrigley Field - 11 min walk - 1.0 km
  • Vic Theatre - 13 min walk - 1.1 km
  • Lincoln Park Zoo - 3 min drive - 3.5 km
  • Michigan Avenue - 6 min drive - 6.3 km

Getting around

  • Chicago Ravenswood Station - 5 min drive
  • Addison Station (Red Line) - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪ROCKS lakeview - ‬2 min walk
  • ‪Wake N Bakery Lakeview - ‬3 min walk
  • Stan's Donuts & Coffee
  • ‪The Coffee & Tea Exchange - ‬3 min walk
  • ‪Crab King Cajun Boil & Bar - ‬1 min walk

About this property

Best Western Plus Hawthorne Terrace Hotel

Hotel with free breakfast, near Wrigley Field
Best Western Plus Hawthorne Terrace Hotel offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a hot tub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 29.50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 29.50 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hawthorne
Best Western Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Chicago
Best Western Plus Hawthorne Terrace Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Terrace
Hawthorne Best Western
Hawthorne Terrace
Hawthorne Terrace Best Western
Hawthorne Terrace Hotel
Best Western Hotel Chicago
Best Western Chicago
Best Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Hotel Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Hawthorne Terrace Hotel Hotel Chicago

Best Western Plus Hawthorne Terrace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erich, ALTON

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable, the staff was very helpful and the location was convenient to the Northalstead neighborhood.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and would definitely stay again! We went to a Cubs game and it was so convenient to walk to the game.
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 1 night in May 2025

10/10 Excellent

Mlke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to be walking distance to a cubs game.
Stayed 1 night in May 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve had a generally good stay at this Best Western. The interior is surprisingly nice — the property is well-kept, clean, and clearly maintained with care. The staff has been friendly and helpful, and overall service has been solid. However, if you're planning to work remotely from your room, be aware that the Wi-Fi is a major issue. I’ve been here all day trying to work, and the connection has been unreliable and extremely slow. I called the front desk, and while they acknowledged another guest had also complained, they said their IT team confirmed it was running fine — it’s not. The fitness room is very small, with just one treadmill, bike, and elliptical — enough for a quick workout, but nothing more. Also, the housekeeping staff is quite loud as they go from room to room, which can be disruptive during the day. Overall, it’s a well-maintained and comfortable hotel, but not ideal for remote work.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa, Medford Lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and the beds are super comfortable. We only stayed one night but plan on staying here again when we come back to the area.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Hawthorne Terrace deserves a 5 star rating, if only the staff could learn to put on a friendly face. It starts at the front desk where the women consistently avoid eye contact rather than greet guests as they enter the door. This sets the tone for the rest of the staff for whom guests seem to be an inconvenience. Even the breakfast lady stands impatiently waiting for you to get out of her way. Too bad because it's a nice property in a fantastic location so close to the lake.
Stayed 5 nights in May 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 2 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Claire

Stayed 3 nights in May 2025

10/10 Excellent

Anna

Stayed 3 nights in Apr 2025

2/10 Terrible

Calvin, Lake City

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed, Disrespected, and Questioning My Treatment I genuinely wish this review could be more positive, but my experience at the Best Western Plus Hawthorne Terrace left me deeply disappointed and questioning whether I was truly welcome as a Black guest. After working an overnight shift with no sleep, I arrived in Chicago early and hoped to check in or at least rest in the lobby. I politely asked the front desk staff if there were any rooms available. She checked the system and said no — that my room wouldn't be ready until around 2pm. Fair enough. I asked if I could stay in the lobby to wait, and she said sure. But here's where it gets hard to ignore how different my treatment felt. About 30 minutes later, I witnessed another guest — a white man — walk up and ask if he could check in early. Without hesitation, she said yes and began checking him in. No mention of fees, no attitude, no resistance. I was confused but gave her the benefit of the doubt. I approached her again, asked the same question, and was denied — again. Later, I made a friendly gesture by asking for brochures to lighten the mood, and then she suddenly brought up the option to upgrade my “queen room” for $85 — plus $40 for early check-in. I was stunned. First, none of this was mentioned to the guest she helped before me. Second, I had already paid nearly $40 more than the average price for this "cheap" room through a third-party site. When I pointed this out, she dismissively told me she couldn’t.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and safe. I didn’t like the $39.90 charge for parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Liked: Staff & service
Property was in a great safe and clean area. Breakfast area tiny and not very good. Parking was very expensive and if you come before check in they charge you an additional $20. On top of the $50. Per night!
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jennifer, Manchester

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is convenient to lots of dining and other businesses. It is clean and so easy to park!
Stayed 1 night in Apr 2025

8/10 Good

RAYMOND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

4/10 Poor

Roman

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Rude staff at front desk. Despite request for crib / pay-and-play a few days before check in, upon arrival there was none in the room, and when we asked at the front desk they said they could give one at 8:30 pm (obviously too late for a child who needs a crib).
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. I would stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely designed rollin shower and quality mattress not too high for handicap use.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and yummy breakfast.. receptionist could be a little nicer, but overall a great place to stay close to Wrigley Field
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 1 night in Apr 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really a 3 star hotel

More items are jury rigged than not. Window slats dont function, air conditioners dont work or are extremely noisy, whats under the beds?, hallways are loud- apparently they rent to sorority high girls who go there to party in effect the whole hotel is loud, i suggest you take noise canceling earphones to get any rest. The whole place is run down.
Stayed 4 nights in Apr 2025