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Holiday Inn Brussels Airport by IHG

4.0 star property

Photo gallery for Holiday Inn Brussels Airport by IHG

Meeting facility
Daily full breakfast (EUR 25 per person)
Lobby sitting area
Billiards
Lobby sitting area

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Holidaystraat 7, Diegem, Machelen, 1831
  • NATO Headquarters
    ‪3 min drive‬
  • Atomium
    ‪11 min drive‬
  • La Grand Place
    ‪15 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, free minibar items, in-room safe, desk

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(29 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Bar (on property)

Holiday Inn Express Brussels Airport by IHG

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (295)
The price is NZ$176
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Holiday Inn Express Brussels Airport by IHG

About the area

Machelen

With a stay at Holiday Inn Brussels Airport by IHG in Machelen (Diegem), you'll be a 4-minute drive from NATO Headquarters and 14 minutes from Brussels Expo. .This family-friendly hotel is 6.8 mi (10.9 km) from Tour & Taxis and 7.2 mi (11.6 km) from Brussels Christmas Market.

What's nearby

  • NATO Headquarters - 3 min drive - 2.1 km
  • Atomium - 11 min drive - 13.9 km
  • Tour & Taxis - 14 min drive - 7.7 km
  • La Grand Place - 15 min drive - 13.8 km
  • Brussels Christmas Market - 16 min drive - 9.0 km

Getting around

  • Diegem Station - 10 min walk
  • Eurocontrol Tram Stop - 13 min walk
  • Brussels Airport (BRU) - 23 min drive

Restaurants

  • ‪Délifrance - ‬18 min walk
  • ‪Van der Valk Hotel Bar - ‬17 min walk
  • ‪Park Diegem - ‬17 min walk
  • ‪Holiday Inn Brussels Airport, an IHG Hotel - ‬1 min walk
  • ‪Excelsior Snack - ‬4 min drive

About this property

Holiday Inn Brussels Airport by IHG

Family-friendly hotel with a fitness center and a 24-hour business center
Holiday Inn Brussels Airport by IHG offers 310 air-conditioned accommodations with minibars (stocked with some free items) and minibars. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 310 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Machelen? This hotel has 16754 square feet (1556 square meters) of space consisting of a conference center and 18 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn Brussels Airport by IHG has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Airport drop-off shuttle (surcharge) from 4:00 AM to 10:00 AM at scheduled times
  • Uncovered parking on site (EUR 22 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kreative Kuisine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (16,754 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1971
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee for check-in between 4:00 PM and 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night, plus a deposit of EUR 25 per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 5 per person
  • Airport shuttle fee per child: EUR 5
  • Uncovered self parking fee: EUR 22 per night
  • Pet deposit: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 4:00 PM and 8:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night
  • Service fee: EUR 5.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Brussels Airport Holiday Inn
Holiday Inn Brussels Airport
Holiday Inn Hotel Brussels Airport
Holiday Inn Brussels Airport Hotel
Brussels By Ihg Machelen
Holiday Inn Brussels Airport
Holiday Inn Brussels Airport by IHG Hotel
Holiday Inn Brussels Airport an IHG Hotel
Holiday Inn Brussels Airport by IHG Machelen
Holiday Inn Brussels Airport by IHG Hotel Machelen

Holiday Inn Brussels Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 263 reviews
Rating 8 - Good. 72 out of 263 reviews
Rating 6 - Okay. 23 out of 263 reviews
Rating 4 - Poor. 5 out of 263 reviews
Rating 2 - Terrible. 4 out of 263 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent but parking have to be paid.
Stayed 3 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Shuttle service very limited

Very nice hotel. Nice restaurant and bar inside. But I didn't realize that their Airport Shuttle DOESN'T RUN from 10 AM to 5:30 PM. So only runs a little in the morning and a little in the evening. So it cost me 20 Euros to get from the airport to the hotel, even though it's only 3 Km away
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Bootan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

The premium room was not worth 225€/night (without fees and taxes). Upon arrival the room was too cold (17°C), when I wanted to turn on heating the air conditioning was not working. There was a strange not-locked door inside the room connecting it to another room; the space behind it was covered only by a thin wall/possibly the door from the other room as well. The room was too noisy from all sides, I was not able to work from there. Additionally, there was quite a lot of dust on some surfaces and the furniture was worn out which didn't justify the price for a 4-star hotel. The water tap in the bathroom was sticking and squeaking so loudly that anyone outside could hear it whenever I tried to turn on the water. Also it took a while for the hot water to start flowing. I requested a room change but the hotel was fully booked during my stay. I stayed only for 2 nights but cannot imagine staying longer, definitely not a good value for the money. However, the breakfast was good. The location is close to the airport and NATO HQ, but there is nothing to do within walking distance. There are also no dining options around except for the hotel restaurant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Zen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is amazing and the staff were very helpful and accommodating. I would definitely stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

Wolf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close location to airport and train station. Room had newer look with plenty of room. Emily who checked us in was nice and made the process go smoothly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Stayed 1 night in Jan 2025

8/10 Good

Mateusz

Stayed 1 night in Jan 2025

10/10 Excellent

Simrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish
Stayed 2 nights in Dec 2024

10/10 Excellent

James Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and easy to airport and Brussels
Stayed 1 night in Dec 2024

8/10 Good

Jade

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Self check-in. Clean facilities. Fun vibe. No information about amenities in the room. Self serve mini-store.
Stayed 1 night in Dec 2024

6/10 Okay

Jan C

Stayed 14 nights in Nov 2024

10/10 Excellent

William Huy, Bellflower

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. 15 min from train station. 10 min airport shuttle requires 5 euros as of 12/2024.
Stayed 1 night in Dec 2024

8/10 Good

Ion

Liked: Cleanliness, property conditions & facilities
Close to the airport but not in the airport. Could advise the clients that there is a shuttle. Overall good hotel but a bot noisy.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 4 nights in Nov 2024

8/10 Good

susana

Stayed 4 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice overnight transit stop to home
Stayed 1 night in Oct 2024

10/10 Excellent

Marria C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, and very friendly. The rooms were clean, beds, comfortable, and well-maintained. We were tired when we first arrived, and we’re a little unhappy about the self check in counter. Other than this, we are very happy with our stay. Being close to the international airport was a plus also.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lilmitation

Please let the possibility to have a copy of the invoice...
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Automatic check in was slow and ultimately didn’t work
Stayed 1 night in Sep 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Sleek, high tech hotel nicely situated near the airport. All the staff were helpful and very friendly.
Stayed 1 night in Sep 2024

8/10 Good

Dana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After check in time it took about 2 hours to get into the room. The room was next to a noisy elevator.
Stayed 1 night in Sep 2024

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024