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Hotel Florida

4.0 star property

Photo gallery for Hotel Florida

Front of property
Quadruple Room, 1 Queen Bed with Sofa bed, Courtyard View
Balcony view
Superior Apartment | Living area
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

View map
3-5 Place Sainte Eugénie, Biarritz, Pyrenees-Atlantiques, 64200
  • Place, Old Harbor
    ‪2 min walk‬
  • Place, Port-Vieux Beach
    ‪3 min walk‬
  • Place, Le Gare du Midi
    ‪8 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪5 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, Sea View

  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment

Premium bedding, minibar, in-room safe, desk

Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Large Apartment

Premium bedding, minibar, in-room safe, desk

Large Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, City View

Double Room, City View | View from room

Double Room, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Junior Suite

Premium bedding, minibar, in-room safe, desk

Large Junior Suite

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room, 1 Queen Bed with Sofa bed, Courtyard View

Quadruple Room, 1 Queen Bed with Sofa bed, Courtyard View

Quadruple Room, 1 Queen Bed with Sofa bed, Courtyard View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Bed

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Miscellaneous
Hôtel de L'Océan
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 347 reviews
The price is NZ$176
includes taxes & fees
4 Jan - 5 Jan 2026
Hôtel de L'Océan

About the area

Biarritz

A stay at Hotel Florida places you in the heart of Biarritz, steps from Saint Eugenie Church and 3 minutes by foot from Rue des Halles. .This family-friendly hotel is 0.3 mi (0.5 km) from Old Harbor and 0.3 mi (0.5 km) from Bay of Biscay.

What's nearby

  • Old Harbor - 2 min walk - 0.2 km
  • Port-Vieux Beach - 3 min walk - 0.3 km
  • Bellevue Conference and Exhibition Center - 3 min walk - 0.3 km
  • Biarritz Aquarium - 3 min walk - 0.3 km
  • Le Gare du Midi - 8 min walk - 0.7 km

Getting around

  • Guethary Station - 10 min drive
  • Biarritz (BIQ-Pays Basque) - 15 min drive

Restaurants

  • ‪Casa Juan Pedro - ‬4 min walk
  • ‪Le Bar Basque - ‬1 min walk
  • ‪Le Café du Commerce - ‬3 min walk
  • ‪La Tireuse - ‬1 min walk
  • ‪Restaurant Le Corsaire - ‬3 min walk

About this property

Hotel Florida

Family-friendly hotel with a fitness center and a 24-hour front desk
Hotel Florida offers 41 accommodations with iPod docking stations and minibars. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 guestrooms featuring iPod docking stations and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 17 per person

Things to do

  • Gym

Family friendly

  • In-room babysitting

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1950
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 2 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Florida Biarritz
Hotel Florida Biarritz
Hotel Florida Hotel
Hotel Florida Biarritz
Hotel Florida Hotel Biarritz

Hotel Florida Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 79 out of 296 reviews
Rating 8 - Good. 89 out of 296 reviews
Rating 6 - Okay. 72 out of 296 reviews
Rating 4 - Poor. 41 out of 296 reviews
Rating 2 - Terrible. 15 out of 296 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Maha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great location and view.

Great location and lovely view from balcony. Staff polite and helpful. Tired room and corridors. Rubbish tea and coffee selection.
Stayed 1 night in Aug 2025

10/10 Excellent

Reese

Stayed 3 nights in Jul 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a lovely area. There was so much to do within a 3-10 minute walk of the hotel. Shops, restaurants, fresh food market, beach, etc. The room was very comfortable for 3 people. The bathroom was quite large with a nice shower. AC was a bonus, as was the mini fridge. Comfortable beds. Very clean. Staff were very friendly and helpful in multiple languages. If you have mobility issues, know that you cannot drive up to the entrance. And the elevator is really tiny so we mostly used stairs. Parking is about a 4 minute walk with lots of stairs, and getting to the parking garage is a bit of an adventure. (Many streets in Biarritz are pedestrian only,) it’s also paid parking, with was rather expensive. If you can avoid a car in Biarritz, I would. It’s a very walkable place.
Stayed 4 nights in Jul 2025

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Anna

Travelled with family
Disliked: Amenities, property conditions & facilities
Not a 4 star hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Fast internet. Cute room. Nice desk. Nice mini fridge. Very good shower. Very good and fast air con. Staff friendly and helpful
Stayed 8 nights in Jul 2025

10/10 Excellent

joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quiet hotel beside the beach.kettle and crockery in room comfortable bed. Hair dryer loads of shower gel
Stayed 1 night in Jun 2025

4/10 Poor

Oleg

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our stay at this hotel was far from enjoyable. The bed was incredibly uncomfortable, making it nearly impossible to get a good night's sleep. The staff was rude and unhelpful throughout our visit. One particularly absurd moment was being charged €8 for a coffee from a basic machine. To make it worse, the receptionist remembered a cup we took a day earlier with laser focus — if only she used that level of attention to provide good service instead of nitpicking minor things. On top of that, we didn’t receive room service for three days, and when we brought it up, they had completely forgotten they promised to refund one night because of this inconvenience. Overall, this hotel clearly lacks customer care and basic hospitality standards. I wouldn’t recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Katrina

Stayed 2 nights in Apr 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service
A superb location for seeing Biarritz on foot. It is in a quiet town centre square (virtually no cars) with sea views from balconies. If driving into Biarritz there is a public underground car park just a few yards away. The airport is as close as it could be (20-25 euro taxi fare) but the train station is surprisingly quite a long way (15 -20 euro taxi fare) although plenty of buses. It does not feel like a 4 star hotel - the first impression of the ground floor is very dark - it was evidently refurbished 10 or so years ago to a style that may have been popular at the time. The dining room is only open for breakfast and the tiny gym probably rarely used. No bar or lounge. Both face the square so when you first arrive It almost seems the hotel is closed. We only ever saw a friendly receptionist who again is hidden away. This feeling is not helped by the tiny lift and narrow commonways (on second floor) needing a new carpet but our room itself was absolutely fine. We had a junior suite - just a large bedroom with settee but on the corner of the hotel so had a door onto the front balcony (sun in morning) and side window which at last gave a feeling of space. Shower room and wc both ok, in fact the shower itself was excellent. Kettle, coffee pod machine, fridge (no mini bar) all ok. All seemed clean as did the room. Having seen a lot of bad reviews we went with trepidation but the hotel suited our needs due to wonderful location - close to restaurants, beach and little harbour
Stayed 7 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great and convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good but a bit expensive
Stayed 4 nights in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, amenities
The property is well located near the main beaches, restaurants bars and nightlife. The hotel was of reasonable standard but we booked a quad room with courtyard view, but in fact there was no view as we were below the courtyard level, this meant the room was very dark. I expect other rooms in other parts of the hotel would have been fine but there was no other availability, and the room was at much lower cost than alternatives. We would have considered other options if the room clearly stated ‘no view’ or basement. However biarritz is wonderful and we enjoyed our stay.
Stayed 3 nights in Aug 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, excellent location, very helpful staff. The bed was very hard.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable hotel and all staff were nice! Only A/C needs maintenance. We were there during a heat wave and there was no air conditioning that could help lower the temperature. During “normal” hot days everything was perfectly fine.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, in the heart of biarritz. Would recommend this hotel for a couple who want to immerse themselves in the centre on the city. Great hotel, friendly staff.
Stayed 3 nights in Aug 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Beautiful location and very nice people. The elevator would give an ant claustrophobia but the location was amazing and so close to so many beautiful parts of the city. Hotel staff was very attentive and the hotel room was small, clean and nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juanca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Jamee

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Clean and well positioned let down by some staff.

Evidently refurbished recently so room in good condition. Service however fatally let down by failure to make up one of the beds compounded by refusal of check-in lady to do anything about it. Luckily night staff immediately helpful but then next day room was not made up properly. Strangely, no restaurant despite prime position for tourist eateries.
Stayed 2 nights in Jun 2024

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Aaron

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Sep 2023