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The room was clean the bed was comfortable - the staff were very friendly and helpful - its lovely to see pets are welcome - the food was tasty and always freshly made - we didnt use the pool it was too cold outside - will definitely stay again
Jacqueline
Stayed 1 night in Nov 2025
6/10 Okay
Christine, CAMBRIDGE
Travelled with partner
15 Sept 2025
Liked: Staff & service, amenities
Bit run down - needs a birthday
Beds not so good
Restaurant was good
Christine
Stayed 1 night in Sep 2025
6/10 Okay
PATRICK
Business traveller
12 Sept 2025
Liked: Staff & service
Tired hotel. Great staff trying really hard. Did what it needed?
We had an overnight stay here for a friend's birthday and really enjoyed our stay , It's not the Ritz as some previous reviewers seemed to expect,but it was clean ,the guy on the reception was friendly and helpful and we managed to use the outdoor swimming pool.An ideal location for what we needed ,
Lee
Stayed 1 night in Sep 2025
4/10 Poor
chris
Travelled with partner
25 Aug 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
To be totally frank this property room wise is stuck in an 80,s time warp and in dire need of modernising. Whilst it was clean in this day an age to label it superior is far from what the room actually is especially with the lack of power sockets by the bed. To some people of a certain age this may still appeal but to be totally honest for what they are charging it totally fails on all points.roosuperior.
All the bad reviews are true! I can imagine it was an amazing hotel back in the 1980's. Unfortunately no maintenance has been done since. Old carpets and furniture. Old school springy uncomfortable mattress. Outdated decor. Broken tiles. Very poor shower, hardly any flow. Old fashioned tiny TV. Can't use firestick on it.
My upgraded room wasn't much better than the previous room. I had to fix the window myself as wouldn't close properly. On both rooms, the inside thumb lock don't function so a saftey issue.
All the stairs and rooms have creaky floors.
The elevator is slower than if you walk up the stairs!
I feel sorry for the staff as they try their best. No duty manager on Bank holiday Monday.
Hotel needs complete refurb. The room walls need stripping back to the bricks!
Avoid. You have been warned.