avid Hotels Billings West by IHG

2.5 star property

Photo gallery for avid Hotels Billings West by IHG

Exterior
Point of interest
Exterior
Reception
Free daily on-the-go breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Rimrock Mall
    ‪5 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the area

Billings

With a stay at avid Hotels Billings West by IHG in Billings, you'll be a 4-minute walk from Reef Indoor Water Park and within a 5-minute drive of Advanced Care Hospital of Montana. .This hotel is 1.1 mi (1.8 km) from ZooMontana and 1.2 mi (2 km) from Geyser Park.

What's nearby

  • Reef Indoor Water Park - 3 min walk - 0.3 km
  • ZooMontana - 13 min walk - 1.1 km
  • Advanced Care Hospital of Montana - 14 min walk - 1.2 km
  • Geyser Park - 14 min walk - 1.2 km
  • Rimrock Mall - 5 min drive - 6.6 km

Getting around

  • Billings Logan Intl. Airport (BIL) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Canyon Creek Brewing - ‬3 min drive
  • ‪Manny's - ‬5 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Dairy Queen - ‬4 min drive

About this property

avid Hotels Billings West by IHG

Hotel in Billings with free breakfast and a 24-hour front desk
Avid Hotels Billings West by IHG offers 75 accommodations with irons/ironing boards and complimentary toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out.
Guests are offered a complimentary on-the-go breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 2 metres
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 11:00 PM

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 278 reviews
Rating 8 - Good. 43 out of 278 reviews
Rating 6 - Okay. 11 out of 278 reviews
Rating 4 - Poor. 4 out of 278 reviews
Rating 2 - Terrible. 4 out of 278 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds and pillows. Smaller sized rooms
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lavinia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite

Our favorite Hotel to stay at. I love the comfortable bed, clean, nice shower, and a big TV.
Stayed 1 night in Jul 2025

10/10 Excellent

Stacy, Spearfish

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel. Not sure how old the property is, but it seems like new to me. Bed was comfortable and the room was decent size. We didn’t hear a thing in our room. Staff were friendly and helpful. They have a pretty good spread for breakfast. We have 2 small dogs, so I’m glad they accept pets. There is a $50 charge. They had poop bags and a doggy dumpster available. There’s nice grass all around the property. I didn’t see any dog poop anywhere and we walked all over several times during our stay. There are restaurants right next to the hotel - walk across the parking lot. It’s actually not a far drive to shopping and restaurants. We'd definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A welcoming and hospitable environment

During my extensive travels, I have had the pleasure of staying at several exceptional hotels, but none have surpassed this one in cleanliness . The hotel consistently met and exceeded its standards of cleanliness, both within the rooms and throughout the entire establishment. The rooms were creatively updated and provided exceptional comfort. The hotel’s prime location is noteworthy, as it is conveniently situated near a plethora of excellent restaurants and conveniently close to the highway. Additionally, I have never encountered a hotel that offers a freshly brewed cup of coffee anytime you want along with other warm drinks.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Clean, nice shower, hot breakfast, friendly staff, easy access to Interstate and bar/restaurant across the street. Less than two years old.
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Kind of Hotel

Great hotel, close to the interstate. Hotel is clean and the rooms are clean and simple. Big TV in the room and mini fridge. No coffee maker in room, but fresh coffee, tea and water in lobby at all times which is nice. Breakfast was good and good variety. We just caught the tail end, so missed the scrambled eggs. Only compliant would be that it would have been helpful if the staff gave us a tutorial on the facilities (ie: ice is only in lobby, coffee available 24/7, breakfast schedule). Two restaurants within walking distance and a gas station and not much else. Overall, I would stay here again. It was a great price compared to the hotels in Billings, including the ones right next door.
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small and the amenities were limited but overall a clean safe place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Dixie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and quite
Stayed 1 night in Jul 2025

10/10 Excellent

Trey, springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel that looks super new and is very clean. The breakfast and the pool were both awesome. Staff was nice. Highly recommened staying here!
Stayed 1 night in Jul 2025

10/10 Excellent

Gary, Sierra Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a chance with to me an unknown brand hotel. Overall just excellent. Clean everything, great location and friendly staff.
Stayed 1 night in Jul 2025

6/10 Okay

Kelsey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 3 out of 5 this time as I was woken multiple nights by either a screaming child (I know this is hard on the parents involved), people talking loudly in the hallways, and a barking/howling dog.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tawnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So very fabulous! What a GEM

The reviews were spot on! However, they didn't put enough emphases on the bed!!! I slept so soundly it was amazing. The area is new, gas station down the block and a few restaurants within walking distance (like across the street) it was such a gem to find this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean facility
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Jul 2025

8/10 Good

Rob

Stayed 1 night in Jul 2025

10/10 Excellent

Suzette, Gainesville

Liked: Amenities, property conditions & facilities
Comfy beds, clean
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, room was comfy. Tv wouldn’t connect to streaming or cable so that was frustrating.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

The hotel is very clean and Sydney, the desk clerk was nice and helpful. She made check in quick and easy. Our beds were comfortable, there was hot breakfast offered. Great place to stay. We will be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
'
Stayed 1 night in Jul 2025

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average Airport Hotel

Front desk staff was great but other staff was less than friendly. The elevator floor was dirty the whole time we were there with muddy footprints. Some hot Breakfast food ran out before 7:30am and we were told that there wouldn’t be another shipment for a few days. Poor planning and ordering for a summer vacation season
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very clean
Stayed 1 night in Jul 2025