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AC Hotel by Marriott Birmingham

4.0 star property

Photo gallery for AC Hotel by Marriott Birmingham

Pillow-top beds, in-room safe, desk, laptop workspace
Fitness facility
Lobby
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, International Convention Centre
    ‪8 min walk‬
  • Place, Utilita Arena Birmingham
    ‪11 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Canal View

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed, Canal View

9.0 out of 10
Wonderful
(8 reviews)
  • Canal view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Canal View

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Canal View

8.8 out of 10
Excellent
(10 reviews)
  • Canal view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Birmingham

With a stay at AC Hotel by Marriott Birmingham, you'll be centrally located in Birmingham, steps from The Mailbox and within a 10-minute walk of The Alexandra Theatre. .This hotel is 0.6 mi (1 km) from O2 Academy Birmingham and 0.7 mi (1.2 km) from Birmingham Hippodrome.

What's nearby

  • The Mailbox - 1 min walk - 0.1 km
  • O2 Academy Birmingham - 6 min walk - 0.6 km
  • International Convention Centre - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 11 min walk - 0.9 km

Getting around

  • Brindley Place Tram Stop - 7 min walk
  • Birmingham (QQN-New Street Train Station) - 10 min walk
  • Birmingham Airport (BHX) - 36 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪The Craven Arms - ‬3 min walk
  • ‪Gas Street Social - ‬1 min walk
  • ‪Medicine Bakery And Kitchen - ‬2 min walk

About this property

AC Hotel by Marriott Birmingham

AC Hotel by Marriott Birmingham offers 90 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
AC Hotel by Marriott Birmingham has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Claire

Stayed 1 night in Dec 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service
Quite nice, clean and staff friendly but the room was a bit cold at first ok once I got control of the air con which needed a call to reception
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and perfect location.
Stayed 1 night in Dec 2025

10/10 Excellent

Y

Travelled with partner
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Dec 2025

10/10 Excellent

Abbie

Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

6/10 Okay

Kathleen

Disliked: Staff & service
The room had a very dated old net curtain on window, view of an old building but was adequate, air con went off and on rattling like an old hen. Breakfast was bland.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service
Room spotless, staff curtious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Clean and tody rooms
Stayed 1 night in Dec 2025

2/10 Terrible

Ed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This looks like a fraudulent listing. I didn’t get to stay there because of what looks like a scam. After booking with Hotels.com, I received a message asking for a bank transfer of £250 to JC Apartments (Sort code 200864 Account details 73603806) as a security deposit. I was told I could not make the payment at check in and that if I didn’t pay in the £250 next 15 minutes they’d cancel my booking and keep my payment. I’ve seen or heard nothing from JC Appartments to suggest this is anything other than fraud.
Stayed 1 night in Dec 2025

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Amenities
Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great size room. Comfy beds and amenities were great. Excellent location too.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to use as a base. Convenient to all amenities I needed. Just wish that hotels didn’t think you don’t need lights that provide light at times in hotel rooms
Stayed 2 nights in Nov 2025

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. A bit tricky to find on google maps.
Stayed 2 nights in Nov 2025

10/10 Excellent

rhia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
Stayed 1 night in Nov 2025

10/10 Excellent

Rajendra

Stayed 1 night in Nov 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities
Friendly attentive staff and a great breakfast.
Stayed 1 night in Nov 2025

4/10 Poor

Jane

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
No heating in room , had to call reception over 3 times to fix. 3 in room and only cups/towels for 2. Bed Setee was in poor state of repair. Overall not good.
Stayed 1 night in Nov 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Pete

Stayed 1 night in Nov 2025

10/10 Excellent

Connah

Liked: Cleanliness, staff & service, amenities
Room was lovely
Stayed 1 night in Nov 2025