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Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property

Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Creator video - submitted by Travel Con Amore
Exterior
Exterior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(201 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

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About the area

Birmingham

With a stay at Holiday Inn Express Birmingham - City Centre by IHG in Birmingham (Birmingham City Centre), you'll be steps from The Mailbox and 3 minutes by foot from Broad Street. .This hotel is 0.2 mi (0.3 km) from Symphony Hall and 0.8 mi (1.3 km) from O2 Academy Birmingham.

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Broad Street - 3 min walk - 0.3 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Utilita Arena Birmingham - 9 min walk - 0.8 km
  • Bullring & Grand Central - 10 min walk - 0.9 km

Getting around

  • Brindley Place Tram Stop - 7 min walk
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Malmaison Birmingham - ‬5 min walk
  • ‪Everyman Mailbox Cinema - ‬3 min walk
  • ‪The Botanist - ‬3 min walk
  • ‪Gas Street Social - ‬4 min walk

About this property

Holiday Inn Express Birmingham - City Centre by IHG

Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 250 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Satisfy your appetite at Express Cafe and Bar, a café which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Express Cafe and Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Express Cafe and Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1331 out of 2047 reviews
Rating 8 - Good. 544 out of 2047 reviews
Rating 6 - Okay. 102 out of 2047 reviews
Rating 4 - Poor. 39 out of 2047 reviews
Rating 2 - Terrible. 31 out of 2047 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

LIZ

Travelled with family
One lift was out of order so it was a very long wait. Room cleaners knocked over my husbands dosset box and left all the meds on the floor without telling anyone. We received 2 free soft drinks when we complained. Description of where to park was very confusing.
Stayed 2 nights in Jan 2026

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, spacious, and clean. It provided good amenities like coffee, tea, iron, and the choice of shampoo and body wash were good. Check in was easy and there was an express check out box. The hotel is located just a few blocks from the New Street station, making it ideal for people travelling via train. It's also just a few blocks to the main strip of Broad St and the restaurants along the canal. Breakfast was included and it offered an ok range of food. The quality was average, though, so I would recommend a local cafe if you are a bit more particular about coffee and good quality food.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gray

Clean and confortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Kanwaljit

Liked: Cleanliness, amenities, property conditions & facilities
Yes!! everything perfect
Stayed 2 nights in Jan 2026

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Room was spotless Shower good Good location and good parking deal next door
Stayed 1 night in Jan 2026

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
The room was clean, comfortable beds and good temperature. The receptionists were very polite and helpful. The only issue was a broken threshold strip on the door to the bathroom, we put the shower mat over it so we didn't trip and reported it.
Stayed 1 night in Jan 2026

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The gent on duty on arrival 3pm.was very good at his job, Room clean and tidy, breakfast staff were all good, and the selection of food superb.
Stayed 1 night in Jan 2026

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quick and friendly check in. Option of having lower or higher floor. Clean room verycomfy bed
Stayed 1 night in Jan 2026

10/10 Excellent

Veronica a

Stayed 1 night in Jan 2026

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities
Overall a pleasant stay, with the bonus of being able to check in earlier than the standard time. The room was basic but comfortable and quiet. There was no remote control in the room on arrival, and I had to ask twice before one was provided. Breakfast was disappointing, as the food wasn’t warm and tasted like it had been sitting out for some time. That said, it’s a good, affordable hotel if you’re just looking for a base while exploring the city
Stayed 1 night in Jan 2026

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every member of staff were professional, alert and friendly! The hotel is spotless and rooms comfortably furnished and good temperature control.
Stayed 1 night in Jan 2026

6/10 Okay

Julie

Liked: Cleanliness
Check in was horrendous! I paid through the hotels.com app and they expected me to pay again! I showed them proof that I had paid but then left us hanging around in reception for at least 10 minutes whilst he sorted it out! He even asked me whether I had a phone number for hotels.com!
Stayed 1 night in Jan 2026

6/10 Okay

Tayyaba

Business traveller
Liked: Staff & service
Disliked: Amenities
It was just a budget hotel though fares not much different than other hotels. Breakfast very standard and average. Room was clean but shower area not much. Hand wash bottles were only quarter filled. Convenient location and not bad for one night stay.
Stayed 1 night in Jan 2026

8/10 Good

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
A thoroughly enjoyable experience from start to finish, a great weekend thanks
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent
Stayed 2 nights in Jan 2026

8/10 Good

Spencer

Liked: Cleanliness, staff & service
Room was spotless, staff were great, breakfast very average
Stayed 1 night in Dec 2025

10/10 Excellent

Suzy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Well equipped. Breakfast was great. Staff lovely. Only improvement I can think of is to change the powdered egg for fried or fresh scrambled
Stayed 1 night in Jan 2026

8/10 Good

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and professional staff and excellent breakfast
Stayed 1 night in Jan 2026

8/10 Good

Jesbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Clean modern rooms. Evergthjng you need for a nught's stay.
Stayed 1 night in Jan 2026