It was a lovely hotel, but the service in the dinning area was very slow, it took 45 minutes to get our meal, and we were in there as soon the restaurant opened at 5, as we had to leave to get to a show at the NEC at 18.20. other people who came in after us and ordered were served before us, they were not their starters.
I would of liked a desert but couldn't risk ordering one, incase it didn't come quick enough.
The room was lovely, but we were only given one pillow each, and had to ask at reception for another two, as did many other guests.