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Novotel Birmingham Centre

4.0 star property

Photo gallery for Novotel Birmingham Centre

Exterior
Bar (on property)
Breakfast, lunch and dinner served
Interior
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
70 Broad Street, Birmingham, England, B1 2HT
  • Place, International Convention Centre
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪5 min walk‬
  • Place, Broad Street
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.8 out of 10
Good
(25 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hampton by Hilton Birmingham Broad Street
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 2,400 reviews
The price is NZ$112
includes taxes & fees
16 Nov - 17 Nov
Hampton by Hilton Birmingham Broad Street

About the area

Birmingham

With a stay at Novotel Birmingham Centre, you'll be centrally located in Birmingham, steps from Brindleyplace and within a 10-minute walk of Broad Street. .This hotel is 0.4 mi (0.6 km) from Utilita Arena Birmingham and 0.7 mi (1.1 km) from International Convention Centre.

What's nearby

  • International Convention Centre - 4 min walk - 0.4 km
  • Utilita Arena Birmingham - 5 min walk - 0.4 km
  • Broad Street - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 12 min walk - 1.1 km
  • Bullring & Grand Central - 16 min walk - 1.4 km

Getting around

  • Brindley Place Tram Stop - 1 min walk
  • Birmingham Five Ways Station - 11 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪The Figure of Eight - ‬1 min walk
  • ‪Recess - ‬2 min walk
  • ‪Bierkeller - ‬2 min walk
  • ‪Rosies - ‬2 min walk
  • ‪Piccolino Birmingham - ‬3 min walk

About this property

Novotel Birmingham Centre

Hotel with a restaurant, steps from Brindleyplace
Novotel Birmingham Centre offers 148 accommodations with minibars and laptop-compatible safes. Accommodations have separate sitting areas and include desk chairs and dining tables. 25-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 148 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and an arcade/game room.
Stop by the hotel's restaurant, Elements, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Birmingham? This hotel has 2616 square feet (243 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Elements - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 18 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Dining table
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (2,616 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Portable fan
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Covered self parking fee: GBP 18.00 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Birmingham Centre
Novotel Hotel Birmingham Centre
Novotel Birmingham Centre Hotel
Birmingham Novotel
Novotel Birmingham Centre Hotel Birmingham
Novotel Birmingham Birmingham
Novotel Birmingham Centre Hotel
Novotel Birmingham Centre Birmingham
Novotel Birmingham Centre Hotel Birmingham

Reviews

Novotel Birmingham Centre Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 398 out of 1015 reviews
Rating 8 - Good. 385 out of 1015 reviews
Rating 6 - Okay. 135 out of 1015 reviews
Rating 4 - Poor. 53 out of 1015 reviews
Rating 2 - Terrible. 44 out of 1015 reviews

Reviews

6/10 Okay

Nikhil

Travelled with family
Liked: Staff & service
The food and reception are nice, but the room cleanliness is average. Parking is expensive and it’s difficult to find a space. However, there is nearby parking available.
Stayed 1 night in Aug 2025

10/10 Excellent

Ethel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied with the hotel.

Friendly staff and very comfortable room. We had an upgrade and were very happy about that. The bed was firm, the bathroom was modern and the shower had a good pressure. The breakfast was good.
Stayed 2 nights in Aug 2025

4/10 Poor

Stuart

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful place, avoid if you have to visit Birmingham

Awful place, reception is ok. Toilets in reception were disgusting & an introduction to the rest of the hotel. Dirty, about 10 years past required refurb, we were upgraded apparently... to have a toilet separate to the bathroom with no sink & hence on cleaning the door handle ourselves the wipe was full of excrement! We've never stayed anywhere quite like this. Do not book this place. Surroundings - homeless literally sleeping on the hotel steps, drugs everywhere, broken bottles all over the reception & front drop off area, staff didn't care & the whole place feels like it's someone's hobby with a feeling that it's actually a front for either a cheap stayover option for their friends, a knocking shop, a drugs den or a combination of all.
Stayed 2 nights in Aug 2025

10/10 Excellent

sharlene

Liked: Cleanliness, staff & service

Sufficient for our needs

Great price no frills hotel rooms are very dated especially the bathroom and toilets in the room. It is fine if you just need a place to sleep for the night but i would not choose this hotel for a romantic or lesiure break. Its bit the sort of hotel you what to have a lay in. As we work up we just wanted to shower and leave. Staff were friendly and great at what they do. Lunch in the bar and parking was great. If I were ever in Birmingham agsin and just needed a place to lsy my head o would return. For anything above basic I would not.
Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Didn’t eat at the hotel, nice to have a mix of teas. Mini fridge was a great touch. WiFi worked well but the tv was lacking but a fantastic size. Bathrooms were clean but not a fan of the separate rooms for toilet and shower. Bed super comfy and spacious but did find some kids clothes and underwear in the sofa. Room was quite warm and windows didn’t open far but reception was able to give a fan so very helpful.
Stayed 1 night in Jul 2025

8/10 Good

Xailette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleasing stay but Air conditioning needs to be improved
Stayed 4 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a show at the Arena which is a short walk away. Also went to the cinema which is just up the road. Location is grand, on the main strip, conveniance shops right next door. The hotel has about 50 parking spaces in an underground car park, it was full by 4.00 but ok when I got there. £18 for the night. Staff were very nice, especially a lovely lady at breakfast. Room fine, large bed. Separate toilet and bathroom which is unusual. Enjoyed breakfast, veggie sausages provided without having to ask. Had to sit a bit outside the restaurant as it was full. Got 15% off drinks in the bar. A good stay.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Very convenient and competitively priced for central Birmingham and the NIA/Utilita Arena. Car park very small and very tight if you have a bigger car. Bar was closed by 11 and the rooms are very basic and could do with a refresh - our room has a stained carpet. Beds quite hard too! Staff were lovely and friendly though and it suited our purposes as a bed for the night.
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Liked: Cleanliness, room comfort
Disliked: Staff & service
For an expensive hotel, I expected more from the reception staff. It advertised 24/7 food service, when I called the man on reception said “oh, we’ve turned off everything.. We can’t do that’ it was 11.00 pm. Every time zi asked for assistance, it was a problem. Because i wasn’t dressed like a business person, I was challenged to see my room number… no thanks I would not recommend them
Stayed 2 nights in Jul 2025

8/10 Good

Anthony, New Rochelle

Stayed 1 night in Jul 2025

2/10 Terrible

Shivam

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel and great sized room.All staff were friendly and helpful.Good location and would definitely stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room was immaculate, excellent service, hospitality, staff were superb and pleasant, (even when i lost an item and i was an hour away they went looking for it) and breakfast could not fault it. Car parking was ideal which is in the basement and secure. Definately stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife is Coeliac and we had breakfast here. The service in regards to this was best practice, for example separate toasters and area for preparing the toast. Overall, was well looked after.
Stayed 1 night in Jun 2025

10/10 Excellent

Haidar

Stayed 2 nights in Jun 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service

Great hotel

Booked as a weekend stay, restaurant & bar was good with friendly & helpful staff. Reception staff also very good. Hotel was lovely & clean. Utilita arena about an 8 minute walk along the canal where there are bars & restaurants along the way. If your disabled like me, I'd suggest stopping outside front of the hotel to drop your bags before parking your car in the underground car park as you have to walk up a flight of stairs to gain access to the reception & there is no lift.
Stayed 2 nights in Jun 2025

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Theresa

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Check in was nice and helpful and friendly but then it went down hill, one towell for two of us, one teabag , room wasn't made after the first night got back last night to no teabags or bed cleaned made Or towel chanred the cleaner was outside our room yesterday morning so saw us leave& we put the sign on the door and the cleaner saw us leave
Stayed 2 nights in May 2025

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B

T
Stayed 1 night in May 2025

2/10 Terrible

Jenna

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Our stay was ok, staff were lovely very helpful. The carpets in corridors were stained and looked like they needed changing. The room was clean but very tired and needed decorating and brightening up. The bed was very firm not the comfeiest. Breakfast was very good
Stayed 1 night in May 2025