See all properties
Save

Collection O Hotel Mocambo, Boca del Río

3.5 star property

Photo gallery for Collection O Hotel Mocambo, Boca del Río

2 indoor pools, 2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Restaurant
Terrace/patio
Interior detail
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Río, VER, 94298
  • Place, Plaza Las Americas Shopping Mall
    ‪5 min walk‬
  • Place, Mocambo Beach
    ‪7 min walk‬
  • Place, World Trade Center Veracruz
    ‪7 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

7.6 out of 10
Good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ocean View

Free WiFi, bed sheets, alarm clocks

Superior Double Room, Ocean View

7.6 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Free WiFi, bed sheets, alarm clocks

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (With View)

Free WiFi, bed sheets, alarm clocks

Superior Room (With View)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Free WiFi, bed sheets, alarm clocks

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Four beds)

Standard Room (Four beds)

Standard Room (Four beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

Similar properties

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Hotel Plaza Sol
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,001 reviews
Hotel Plaza Sol

About the area

Boca del Río

Located in Boca del Río (Mocambo), Collection O Hotel Mocambo, Boca del Río is within a 10-minute walk of Mocambo Beach and Andamar Lifestyle Center. .This beach hotel is 0.4 mi (0.7 km) from Plaza Las Americas Shopping Mall and 0.8 mi (1.3 km) from World Trade Center Veracruz.

What's nearby

  • Plaza Vela - 1 min walk - 0.1 km
  • Plaza Las Americas Shopping Mall - 5 min walk - 0.5 km
  • Mocambo Beach - 7 min walk - 0.6 km
  • World Trade Center Veracruz - 7 min walk - 0.6 km
  • Andamar Lifestyle Center - 7 min walk - 0.6 km

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 21 min drive

Restaurants

  • ‪El Café Palacio by Bola de Oro - ‬6 min walk
  • ‪Villa Rica - ‬5 min walk
  • ‪La Parroquia de Veracruz - ‬8 min walk
  • ‪Claps Canta Bar - ‬2 min walk
  • ‪La Pizza di Marco - ‬8 min walk

About this property

Collection O Hotel Mocambo, Boca del Río

Collection O Hotel Mocambo, Boca del Río offers 70 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
2 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a children's pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 70 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
Pamper yourself with onsite massages or take in the view from a terrace and a garden.
At Collection O Hotel Mocambo, Boca del Río, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Collection O Hotel Mocambo, Boca del Río has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 230 for adults and MXN 170 for children
  • A restaurant

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1935
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 230 for adults and MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio

Collection O Hotel Mocambo, Boca del Río Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 358 out of 850 reviews
Rating 8 - Good. 280 out of 850 reviews
Rating 6 - Okay. 108 out of 850 reviews
Rating 4 - Poor. 60 out of 850 reviews
Rating 2 - Terrible. 44 out of 850 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La vista a la playa desde el hotel es hermosa Está muy bien ubicado y el servicio es excelente Amamos la piscina
Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
A grand property with great history in Veracruz. The property is in great need of renovations as there are some sections of the hotel and rooms that are worn down. Bed sheets, linens are rather worn as well. Courteous staff. Hopefully, the hotel can be restored to its former glory.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tomas

Stayed 3 nights in Dec 2025

6/10 Okay

Debbie

Liked: Amenities
Most of the staff was very friendly. It is a beautiful looking hotel, but it is older and needs a little bit of work. There are also a ton of stairs. Everywhere. The outdoor pool is huge, great for swimming laps. They’re actually two indoor and two outdoor pools. It is walkable to a large modern mall.
The hotel from the beach.
The outdoor swimming pool at night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucrecia, Los Gatos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is my best please to stay an Veracruz
Stayed 3 nights in Jul 2025

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great period architecture. The staff is very friendly and helpful
Stayed 3 nights in Nov 2025

6/10 Okay

Felix

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute have to avoid if you have any kind of mobility limitation, olders adults and childrens. Property have zillions stairs to move any place throughout the building. The only one floor elevator from the entrance to lobby DO NO HAVE INTERIOR DOORS!! AND EXTERIOR DOORS CAN BE OPEN ANY TIME THE ELEVATOR IS NOT IN THE FLOOR!! NOTE: Otherwise the property is a historic unique place whit lovely architecture design.
Stayed 2 nights in Nov 2025

10/10 Excellent

Debora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, with an amazing view and easy access to the beach. It also has 2 beautiful pools.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Soledad Gabriela

Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Stayed 1 night in Sep 2025

2/10 Terrible

ramiro flores

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities
Beautiful views, friendly staff, gorgeous pools and a great buffet breakfast
Stayed 4 nights in Jul 2025

2/10 Terrible

Paola

Business traveller
Disliked: Cleanliness
Quiero mi reembolso tuve que salirme una hora después de hacer check Inn por el mal estado del hotel, me cambiaron 2 veces de habitación y cada vez era peor , la publicidad es engañosa
Stayed 1 night in Jun 2025

8/10 Good

Cristal

Stayed 2 nights in May 2025

8/10 Good

Rosana, San Diego

Travelled with family
Liked: Staff & service, amenities
A pleasant weekend stay. The air conditioner could of cooled off the room faster but it needed time. Spacious rooms. No safety box. Loved the pools and views..
Stayed 3 nights in May 2025

4/10 Poor

eduardo gaytan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I believe this hotel had his glorious days back in the 50’s , far from today conditions, even that the administration is remodeling room by room , it’s still far from modern days, WIFI sucks, the mattress are solid rocks…. Other than that I would recommend to stay in another hotel if you really want comfort, I found really rude to charge in advance when you do check in……. In this case you will pay what you get….. I definitely don’t recommend it.
Stayed 3 nights in Mar 2025

4/10 Poor

LYA

Stayed 4 nights in Feb 2025

6/10 Okay

Nayeli

Travelled with family, Business traveller
Liked: Staff & service
Pros: - Next to the beach Cons: - The rooms did not have any kind of small appliances (ie. mini fridge, coffee maker, etc) - The room were dirty - The sheets smelled of sweat/dirt as if they were not properly washed - The bathroom door did not properly worked - The restaurant was part of the hotel but you could not order from it for room service - The Jacuzzi/Spa water was dirty - The "clean" white towels were grey - The bathroom really smell like sewage. It stop working was not repaired till a day later. - They did not have many extras What was offered for the price was not really worth it. I would recommend that they better soap for the laundry. Provided proper maintenance to the rooms. This hotel shows it's age, it's charming and looks nice but it does not feel like the luxury hotel it tries to sell itself as. It feels more like it uses it's claim to fame from the past to justify the "luxury". Next time we visit the area will probably be staying at the holiday inn 5 blocks down the road instead.
Stayed 3 nights in Feb 2025

8/10 Good

Luis

Stayed 1 night in Feb 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dolores Maria

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Supwr friendly staff. Very accessible and accommodating.
Stayed 3 nights in Jan 2025

8/10 Good

Josué R.

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hay muchísimas escaleras, solamente así se accede a la mayoría de habitaciones, cruzando un montón de escaleras. De ahí en más todo excelente
Stayed 5 nights in Oct 2024

4/10 Poor

Rodolfo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024