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NH Collection Bogotá Hacienda Royal

5.0 star property

Photo gallery for NH Collection Bogotá Hacienda Royal

1 bedroom, premium bedding, minibar, in-room safe
Reception
Lobby
Meeting facility
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

View map
Calle 114, 6-02, Bogotá, Distrito Capital, 110111
  • Hacienda Santa Barbara Mall
    ‪1 min walk‬
  • Unicentro Bogotá
    ‪16 min walk‬
  • 93 Park
    ‪4 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(33 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

7.6 out of 10
Good
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

View all photos for Superior Room (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room (Extra Bed 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Kitchen (View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Kitchen (View)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Bogotá

With a stay at NH Collection Bogotá Hacienda Royal in Bogotá (Usaquén), you'll be within a 5-minute drive of 93 Park and Unicentro Bogotá. .This luxury hotel is 9.1 mi (14.7 km) from U.S. Embassy Bogotá and 2.9 mi (4.7 km) from Andino Shopping Center.

What's nearby

  • Hacienda Santa Barbara Mall - 1 min walk - 0.0 km
  • Fundacion Santa Fe de Bogota University Hospital - 5 min walk - 0.4 km
  • Unicentro Bogotá - 16 min walk - 1.4 km
  • 93 Park - 4 min drive - 3.2 km
  • Andino Shopping Center - 6 min drive - 4.3 km

Getting around

  • Estación Usaquén Station - 11 min walk
  • San Antonio Station - 23 min drive
  • El Dorado Intl. Airport (BOG) - 42 min drive

Restaurants

  • La Plaza De Andrés
  • ‪Juan Valdéz Café - ‬1 min walk
  • ‪Jeno's Pizza - ‬3 min walk
  • ‪El Carnal - ‬3 min walk
  • ‪Pandebono's Valluno - ‬2 min walk

About this property

NH Collection Bogotá Hacienda Royal

Luxury hotel with a full-service spa connected to a shopping center in Bogotá
NH Collection Bogotá Hacienda Royal offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Dominiques, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Bogotá? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Dominiques - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 8:00 PM (USD 30 per day)
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dominiques

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Nearby parking fee: USD 30 per day (328 ft away; open 8:00 AM to 8:00 PM)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá

NH Collection Bogotá Hacienda Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 452 out of 644 reviews
Rating 8 - Good. 128 out of 644 reviews
Rating 6 - Okay. 37 out of 644 reviews
Rating 4 - Poor. 13 out of 644 reviews
Rating 2 - Terrible. 14 out of 644 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is part of a shopping center (Hacienda Santa Barbara) and the restaurants in Usaquen are very close
Stayed 2 nights in May 2025

10/10 Excellent

Cristobal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well
Stayed 2 nights in Jun 2025

8/10 Good

Klaus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

marvin, Blairsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location. The hotel is connected to a shopping mall. Very safe area in Bogota
Stayed 2 nights in Jun 2025

10/10 Excellent

Maarten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well situated and very good service !
Stayed 10 nights in Jun 2025

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I usually stay at this hotel for work. It's comfortable, pleasant, and quiet, and it's a favorite for the company I work for.
Stayed 1 night in Jun 2025

8/10 Good

Eduardo

Stayed 4 nights in Mar 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, from the front desk, to the bartender, to breakfast, everything and everyone was great!!! I strongly recommend your hotel, and definitely want to come back!! Thank you!
Stayed 4 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding staff. Great Hotel

I haven't stayed here for several months primarily due to the poor internet connection that I frequently experienced. However, it seems the internet has dramatically improved since then.
Stayed 5 nights in May 2025

10/10 Excellent

Juanita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
As always, it is a pleasure staying at this hotel. I come here 4 to 5 times a year, and it truly feels like home. The staff always greets me by first name, which adds such a personal touch. The location is perfect—there is direct access to Hacienda Santa Bárbara shopping center without even stepping outside, and a convenient pedestrian walkway that takes you straight to the charming plaza of Usaquén, filled with incredible restaurants. I highly recommend it for both comfort and convenience and a beautiful neighborhood.
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Very good as usual
Stayed 3 nights in Apr 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Leonor Maria Teresa

Travelled with family
Liked: Amenities
El personal es Excelente, muy amable siempre dispuestos a ayudar. El hotel bueno pero necesita modernizar un poco, las habitaciones son buenas pero los enchufes no son convenientes para conectar todos los aparatos que la vida moderna requiere , teléfonos lao tops etc Está súper bien ubicado, centro comercial Accesible, y en Usaquen donde se encuentran cafés, restaurantes , comercio, feria artesanal etc Todo lo que un turista necesita Estadía formidable !!
Stayed 15 nights in May 2025

10/10 Excellent

Daniel, DORAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, quiet area
Stayed 4 nights in May 2025

6/10 Okay

Fernando

Stayed 3 nights in May 2025

10/10 Excellent

Ana

Liked: Staff & service, property conditions & facilities
Great hotel to stay
Stayed 1 night in Apr 2025

4/10 Poor

Luis, hialeah

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Las sábanas estaban sucias, el aire no funcionaba bien y la alfombra tenía varia manchas.
Stayed 1 night in Apr 2025

10/10 Excellent

rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Papito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 21 nights in Jan 2025

10/10 Excellent

Papito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez en el Hotel NH collection Bogotá hacienda royal la verdad que es muy agradable la estancia
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accesible y seguro
Stayed 4 nights in Apr 2025

10/10 Excellent

Andres Felipe

Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Great stay and locatio
Stayed 3 nights in Mar 2025

10/10 Excellent

Cristobal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel y servicio. El olor que ponen en la recepción es demasiado fuerte y al estar al lado del restaurante el olor contamina el sabor de los alimentos.
Stayed 9 nights in Mar 2025