2/10 Terrible
Margot P., -
1 Jun 2025
Disliked: Cleanliness
Unbelievable
Check was 4pm, we arrived at 5pm. Entered the unit with passcodes.But the place look like the previous guest just left. Beds unmade, used towels on bathroom floor. A closet with some nasty items on floor. Booked this unit 4 months ahead of our arrival date. On arrival date we had to cancel, bc we cannot wait for cleaning ppl to come & clean 3 bedrooms & 2 baths. That's an imposition on our stay time. Not nice. Host says we decided to not stay even though he had made arrangements for cleaning crew to arrive. We were there for an hour already & no one came. Had to book last minute hotel stay and now we're at plus 3500 from our original budget. VRBO representatives can't do much unless host cancels us or there wld be no refund. be wary of VRBO properties. Next time I believe a hotel is better off. And this coming from a VRBO host. I am a host & always do a walk through before I give my guests the passcodes to enter. This was a huge nightmare!!!
Margot P.
Stayed 5 nights in May 2025