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The Durley Dean Hotel

4.0 star property

Photo gallery for The Durley Dean Hotel

Banquet hall
Exterior
Lobby
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Place, Durley Chine Beach
    ‪6 min walk‬
  • Place, Bournemouth Beach
    ‪6 min walk‬
  • Place, Bournemouth International Centre
    ‪11 min walk‬
  • Airport, Southampton (SOU)
    ‪48 min drive‬

Room options

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Futon

View all photos for Compact Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Compact Double Room

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning)

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 1 children) with Air Conditioning

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Futon

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 2 Single Futons

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 3 children) with Air Conditioning

8.4 out of 10
Very good
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bunk Bed, 1 Double Bed and 1 Single Futon

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

7.6 out of 10
Good
(28 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(14 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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Bournemouth West Cliff Hotel & Spa
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
3.9 out of 5, Good, 1,000 reviews
The price is NZ$127
includes taxes & fees
8 Mar - 9 Mar
Bournemouth West Cliff Hotel & Spa

About the area

Bournemouth

Located in Bournemouth (West Cliff), The Durley Dean Hotel is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. .This spa hotel is 9.3 mi (15 km) from New Forest National Park and 5.2 mi (8.4 km) from Poole Harbour.

What's nearby

  • Durley Chine Beach - 6 min walk - 0.4 km
  • Bournemouth Beach - 6 min walk - 0.6 km
  • Bournemouth International Centre - 11 min walk - 0.9 km
  • Bournemouth Pavillion Theatre - 14 min walk - 1.2 km
  • Bournemouth Pier - 14 min walk - 1.2 km

Getting around

  • Bournemouth Station - 9 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 17 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬7 min walk
  • ‪Brewhouse & Kitchen - ‬8 min walk
  • ‪Smokin' Aces - ‬8 min walk
  • ‪Olive Bistro Cafe - ‬8 min walk
  • ‪the palm - ‬7 min walk

About this property

The Durley Dean Hotel

Victorian hotel with a full-service spa, 9-minute walk to Bournemouth Beach
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless internet access and a ballroom.
Enjoy British cuisine at No. 28, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Helen

Travelled with family and small children
Liked: Cleanliness
Size and cleanliness of the room great
Stayed 2 nights in Oct 2025

6/10 Okay

Carla

Liked: Staff & service
Disliked: Property conditions & facilities
For the price of the room I can't complain, and was very close to the venue and the staff were all pleasant and friendly. However, the hotel is quite run down, the TV had no signal, the cup in the room was dirty, the key card didn't work all that well. Breakfast buffet was ok but not worth £11.
Stayed 1 night in Oct 2025

4/10 Poor

Geraldo

Stayed 3 nights in Oct 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable one night stay and very good value for money
Stayed 1 night in Oct 2025

8/10 Good

Gillian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great hotel, only 6 mints walk to the seafront. Rooms were a nice size. The building itself is a little tired and the spa facilities weren't great but the pool was nice. Staff were really friendly and made for a lovely stay.
Stayed 2 nights in Oct 2025

8/10 Good

Claire

Stayed 1 night in Oct 2025

6/10 Okay

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated hotel. Room was spacious but not particularly clean. Hotel needs modernising. We also experienced people going through the bins after returning from an evening out. Staff were rude and unhelpful. Would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Gemma

Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a rare joy to find a hotel with in room controlled aircon. I'd rebook just for that! The hotel is a grand old place and parking is a nightmare. But it's well situated with a sea walk just yards from your door and a surprisingly quiet location close to town.
Stayed 1 night in Sep 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely, bed was extremely comfortable had a great night's sleep. Didn't require breakfast as we ate out, room service great (£3.95) tray charge. Friendly staff always someone to help Safe to say i will definitely recommend and will also be returning next year
Stayed 2 nights in Oct 2025

8/10 Good

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities
The room itself is cosy and updated, but the facilities looks outdated. Once I stepped out the room I felt the vibe is back 30 years ago. Still it is a nice stay.
Stayed 4 nights in Sep 2025

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this for my wife to stay for a couple of nights to investigate the area and meet up with family nearby. The first night, single room was very small (like a cupboard) outdated and dirty. Also lots of noise from other rooms and corridors. A free upgrade the next day to a double room was given after complaining but that room was not much bigger and also very dirty and dilapidated. This is an old, tired and uncared for building and should probably be knocked down. Staff aren't enthusiastic and appear unhappy. There are many more, much better hotels to be discovered nearby. This may well be a four star hotel but reviews are definitely more reliable when choosing your hotel!
Stayed 2 nights in Oct 2025

2/10 Terrible

Joe's

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna broken, key card didn’t work, pay to park and no parking. Dirty room
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Stayed 1 night in Oct 2025

8/10 Good

Dave

Liked: Staff & service, property conditions & facilities, room comfort
Easy access to the pier
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We would stay again, But our first visit on Monday 22nd 2025, there were a few things I could notice, carpet,stair carpet very fraid needs looking into, language issues at reception. Room 222 bathroom needs an update, bath needs looking at, sealant around bath and tiles definitely needs doing. 2nd visit Room 307 much better, again bathroom needs looking at sealant again. Slanting Roof above bed could lead to head injury issues maybe a warning sign saying mind your head may help. Man on reception 2nd visit was outstanding, couldn't do enough for us.Like All hotel rooms Never enough tea, coffee milk on offer in Room's
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

8/10 Good

Claudette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed for one night and the bedroom and ensuite were clean and in good condition.
Stayed 1 night in Sep 2025

10/10 Excellent

Rosie

Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for 2 nights and didnt fully experience what the hotel had to offer such as the spa, swimming pool, restaurant and bar area as i had my dog with me and understood that dogs wasnt allowed in the public areas ..... i would go back and stay again and hopefully get to enjoy the spa experience.
Stayed 2 nights in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were brilliant
Stayed 1 night in Sep 2025