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The Durley Dean Hotel

4.0 star property

Photo gallery for The Durley Dean Hotel

Exterior
Ballroom
Gym
Ballroom
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Bar

Explore the area

View map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Bournemouth Beach
    ‪6 min walk‬
  • Bournemouth International Centre
    ‪11 min walk‬
  • Bournemouth Pier
    ‪14 min walk‬
  • Southampton (SOU)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room

Single Room

7.8 out of 10
Good
(9 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

View all photos for Compact Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Compact Double Room

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

7.6 out of 10
Good
(28 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 3 children) with Air Conditioning

8.2 out of 10
Very good
(13 reviews)
  • 19 sq m
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

View all photos for Family Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

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About the area

Bournemouth

Located in Bournemouth (West Cliff), The Durley Dean Hotel is within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach. .This spa hotel is 0.8 mi (1.2 km) from Bournemouth Pier and 5.2 mi (8.4 km) from Poole Harbour.

What's nearby

  • Bournemouth Beach - 6 min walk - 0.6 km
  • Bournemouth International Centre - 11 min walk - 0.9 km
  • Oceanarium - 11 min walk - 0.9 km
  • Bournemouth Pavillion Theatre - 14 min walk - 1.2 km
  • Bournemouth Pier - 14 min walk - 1.2 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive

Restaurants

  • ‪the palm - ‬7 min walk
  • ‪Old Harry Rocks Bar & Restaurant - ‬6 min walk
  • ‪Brewhouse & Kitchen - ‬8 min walk
  • ‪Nala Lounge - ‬8 min walk
  • ‪Brasserie Blanc - ‬7 min walk

About this property

The Durley Dean Hotel

Victorian hotel with a full-service spa and a fitness center
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless internet access and a ballroom.
Enjoy British cuisine at No. 28, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 1012 reviews
Rating 8 - Good. 343 out of 1012 reviews
Rating 6 - Okay. 178 out of 1012 reviews
Rating 4 - Poor. 62 out of 1012 reviews
Rating 2 - Terrible. 70 out of 1012 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area very helpful not far from Bournemouth carpark was small but can park on the roads got a space every time breakfast was brill lots to choose from room was clean and pool was great.Staff very helpful
Stayed 3 nights in May 2025

8/10 Good

stuart

Travelled with family
Liked: Cleanliness
The hotel needs TLC in a few areas. But on the whole, it's very clean. The staff are outstanding. The swimming pool is a lot smaller than the photo on the site shows. Get 8 people in it and it's full. If you're vegan or veggie, I would say eat somewhere else. When I asked if they changed their veggie option on the menu daily? I was told NO as all the chef knows how to cook. Room service after 9 pm, the chef can make a sandwich, but cannot do a bowl of Ice cream. (Pathetic) The rooms are small. Also you can hear the room next door, either using the shower or flushing the toilet. It's close to the beach & on a bus route.Breakfast is very good though.
Stayed 4 nights in Jun 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quiet and clean, hotel in a lovely location above the quieter end of the beach. Lovely park, just 100 yards away, above the beach for quiet stroll too
Stayed 1 night in Jun 2025

6/10 Okay

Jefferson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception team seemed not to care for their guests. On arrival during check in, I waited for about 10 minutes as the receptionist was eating and talking to her coworkers in the next room. Also when I need to get something for the room, I need to go down to reception to collect it every time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Liselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our bedroom was fine, but we were surprised to find it located in the basement. The overall layout of the hotel felt like a labyrinth, making navigation quite awkward. Furthermore, the images on the website were misleading, especially for the swimming pool, which was considerably smaller than the pictures suggested.
Stayed 1 night in Jun 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean, communal areas need an upgrade. The bench press and leg curl machines not working in the gym. Sauna good, friendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice visit with friendly staff. Was kept waiting at reception for check-in with others being dealt with who arrived after me, quite annoying. Would revisit.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, amenities
Big room swimming pool gym sauna good location suited me on my Todd would stay again
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff here are nice. The hotel is very dated. Booked a standard room. It was tiny. Had sloped ceilings and was very cramped. The TV was on the wall at the same height as the bed. Third floor, up in the tiny lift (4 people only) along corridor, down stairs and up some more. It looked out at a brick wall. The room was clean as was the bathroom but ceiling sloped above toilet making it uncomfortable for husband. Went to use the very small pool, the water was cloudy and there was lots of hair visible floating. Changing room was small and some locker doors were hanging off. Parking is a joke. Very limited spaces. £15 per night but told don’t move car as space not guaranteed on return even though you have paid! The breakfast was nice. Good selection. Cost £11 if paid at hotel reception but £16 if paid in restaurant!!!
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Clean comfortable

Nice hotels. Rooms were clean. Hallways dated with worn carpets on the stairs. Breakfast was delicious however disappointed with hot drink selection as the only option was instant sachets. Pool very small- do not be fooled by the photograph- steam room not working which was also disappointing. Did the job for a short stay but would not return.
Stayed 2 nights in May 2025

6/10 Okay

Stacey

Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for our daughter’s wedding reception. All staff were extremely friendly and helpful and our room was very clean and comfortable. Many thanks
Stayed 1 night in May 2025

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night to go to The Pavilion Theatre - 15 mins walk. Check in was good. Room was tidy - not the best view (301) but as we only there one night it didn’t worry us.
Stayed 1 night in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect mini break

I enjoyed my short stay at the Durley Dean Hotel. The staff were friendly and efficient, breakfast was delicious (lots of choice and well-prepared), and my single room was very comfortable with everything I needed. I booked an early check-in and was able to secure a parking space in the small car park, and also use the pool at its quietest. All in all, a great stay, and I would return.
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bournemouth break

A last minute overnight trip to Bournemouth. Hotel was within walking distance to the sea and down.
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durley Dean Hotel.

A very well run Hotel. Staff friendly, professional & helpful. Bedrooms clean and well maintained. Breakfast excellent and location good too.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
It was okay, bed was comfortable ish but overall wasn’t like the photos, felt like it was over priced for what we got.
Stayed 1 night in May 2025

6/10 Okay

Kirsty

Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

From arriving and having the most helpful receptionist was a great start. The room was lovely and clean as was the bathroom. The sauna and steam room were so relaxing along with a swim in the pool. The location is great and close to the beach.
Stayed 2 nights in May 2025

4/10 Poor

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very small and really could do with a paint. Wardrobe looked and felt like it was going to fall over, remote for TV didn’t work even after changing the batteries, lipstick on walls, mould and cobwebs all over bathroom window. Carpark cost £15 a day but even after paying you was not guaranteed a parking spot. The staff were very friendly and breakfast was good. The pool is very small but nice , changing rooms were clean but showers were dirty and really need updating
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very positive welcome at reception even when they were training new staff.All staff in the hotel were very friendly and welcoming. Dining options were perfect and food was great quality food and service.Room was clean and tidy,room serviced every day.
Stayed 1 night in May 2025