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The Hotel

4.0 star property

Photo gallery for The Hotel

Splendour Suite (lounge access) | City view
Reception
Sauna, steam room, body treatments, hot stone massages
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Place du Grand Sablon
    ‪7 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Place, La Grand Place
    ‪17 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(85 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room

Superior Vista Room

8.8 out of 10
Excellent
(36 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(11 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

  • 94 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Superior Vista Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Vista Room

  • Sleeps 2

View all photos for Deluxe Panorama Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Room

  • Sleeps 2

View all photos for Deluxe Panorama Corner Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Corner Room

  • Sleeps 2

View all photos for Panorama Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Panorama Suite

  • Sleeps 2

View all photos for Splendor Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Splendor Suite

  • Sleeps 2

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About the area

Brussels

The Hotel is centrally located in Brussels, a 4-minute walk from Egmont Palace and 6 minutes by foot from Place du Petit Sablon. .This luxury hotel is 0.4 mi (0.6 km) from Law Courts of Brussels and 0.8 mi (1.2 km) from Place du Grand Sablon.

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.7 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km
  • Manneken Pis Statue - 14 min walk - 1.2 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪The Hotel Bar & Lounge - ‬1 min walk
  • ‪La Fabrique en ville - ‬1 min walk
  • ‪Buddy Buddy - ‬2 min walk
  • ‪Quick - ‬3 min walk
  • ‪Schmet - ‬4 min walk

About this property

The Hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
The Hotel offers 423 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 423 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at The Iris, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Brussels? This hotel has 17222 square feet (1600 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Iris - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Reviews

The Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 858 out of 1331 reviews
Rating 8 - Good. 316 out of 1331 reviews
Rating 6 - Okay. 80 out of 1331 reviews
Rating 4 - Poor. 40 out of 1331 reviews
Rating 2 - Terrible. 37 out of 1331 reviews

Reviews

2/10 Terrible

CHOWDHURY

Stayed 1 night in Jul 2025

10/10 Excellent

Zain

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Marvin

Stayed 1 night in Jul 2025

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Staff helpful and friendly. Good breakfast and nice choice available . Room service was good and fast Good Internet connection We didn't use the public transport but walked to Brussels Central rail station, 20 min walk
Stayed 3 nights in Jul 2025

10/10 Excellent

kambiz

Travelled with group
Liked: Amenities
Great stay! Must try the complimentary spa in the 25th floor!
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Will be staying here again
Stayed 1 night in Jul 2025

2/10 Terrible

Bader

Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Great room, access to 24th floor lounge is worth the money, incredible breakfast.. best in the world in all my travels.
24th floor lounge
View from 21st floor room
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Stay for a Boutique Price!!!

Love The Hotel! Room was spacious, bathroom was luxurious! This hotel feels high end and was better than the photos!! Electric shades in the room!!! My favorite type of amenity! Breakfast area was wonderful!! So much great food options and fresh juices! I only needed to stay one night and it was such a treat I would go straight here of I needed to stay in Brussels again.
Stayed 1 night in Apr 2025

8/10 Good

Alice

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern breakfast with very comfortable rooms. It is close to high end shops but not to many of the best experiences. No help to find your way around. Great breakfast and comfortable and quiet bar. Kiosk check in is useless
Stayed 2 nights in Jul 2025

8/10 Good

Said

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. The hotel was not in the center of town so not loud and congested but still walking distance from old center.
Stayed 3 nights in Jul 2025

10/10 Excellent

Zachary, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Covenantally located by the airport with shuttle service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Gerlyne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good property
Stayed 2 nights in Jul 2025

10/10 Excellent

Shania

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience is 10/10.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we have ever stayed at! The switches for the curtains and light were outstanding! We loved being able to check out an hour later and the flexibility! The automatic light for the bathroom was an amazing feature!
Stayed 1 night in Jul 2025

10/10 Excellent

Dick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Stayed 3 nights in Jul 2025

10/10 Excellent

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jenifer

Could be cleaner. Getting the temperature while showering was also very tricky.
Stayed 4 nights in Jun 2025

6/10 Okay

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
For some reasons there was only one shared door between the toilet and the shower cabin and our room. Bad design I guess. This is extremely inconvenient if you live with your family.
Stayed 1 night in Jun 2025