We booked our stay through Expedia, and unfortunately, the accommodations we received did not match what was advertised. The listings only displayed rooms with a jacuzzi, lake view, and fireplace. However, our experience fell far short of those expectations.
1. The room did not resemble the advertised photos.
2. The carpet near the bathroom/bedroom had a large, crunchy spot that appeared unclean.
3. The room had an unpleasant odor upon arrival.
4. The main door had visible gaps at both the top and bottom, which allowed insects to enter the room in the evenings.
5. We were promised a fireplace and a lake view, but our room included neither.
6. The televisions were outdated compared to the images shown online, and the bedroom TV emitted a constant humming sound. None of the TVs were smart TVs, despite modern listings suggesting otherwise.
While the property grounds appeared well maintained and offered activities for children, we did not use them. The on-site food and drinks were enjoyable. However, early morning leaf blowing created additional frustrations, leaving dirt and debris on our vehicle.
Given these issues, we were highly dissatisfied with the accuracy of the booking description and the overall condition of the accommodations. Our stay did not meet expectations, and we would rate the experience 2/5.