Waterfront Hotel Downtown Burlington

3.0 star property

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Fireplace
Interior
Superior Room, 2 Queen Beds (Park View)
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar

Explore the area

View map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(55 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(158 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (City View)

8.8 out of 10
Excellent
(54 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(115 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Burlington

With a stay at Waterfront Hotel Downtown Burlington in Burlington, you'll be within a 15-minute drive of Lake Ontario and TD Coliseum. .This hotel is 11.6 mi (18.7 km) from McMaster University and 0.1 mi (0.1 km) from Spencer Smith Lakefront Park.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.0 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • TD Coliseum - 16 min drive - 18.3 km
  • McMaster University - 17 min drive - 19.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪The Port House - ‬1 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Bardo Burlington - ‬3 min walk
  • ‪Charcoal Pit - ‬2 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Hotel with an indoor pool, 3-minute walk to Lake Ontario
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1327 out of 2447 reviews
Rating 8 - Good. 591 out of 2447 reviews
Rating 6 - Okay. 303 out of 2447 reviews
Rating 4 - Poor. 115 out of 2447 reviews
Rating 2 - Terrible. 111 out of 2447 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

VIVIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Waterfront
Stayed 1 night in Jul 2025

10/10 Excellent

Tao

Stayed 1 night in Jul 2025

8/10 Good

Yolanda

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Jin Wei, Middle Sackville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, bedding is comfortable.
Stayed 4 nights in Jul 2025

8/10 Good

Marc

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gem on the water!

Older hotel, but clean and comfortable. Housekeeping was super friendly! Kids loved the pool. We loved access to the trails, pier and shops. Breakfast was amazing (typically some sort of egg, sausage and potato - sometimes pancakes. Always had milk, juice, yogurt, hard-boiled eggs, many bread options, cereal, etc)
Stayed 5 nights in Jul 2025

6/10 Okay

Nadiia, Penfield

Disliked: Cleanliness
Limited breakfast and room service
Stayed 2 nights in Jun 2025

8/10 Good

The

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fairly excellent. Just two knocks against a perfect score, poor internet and limited/no parking
Stayed 4 nights in Jul 2025

8/10 Good

Changwook

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
good hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Parking can be a problem and the garage although free on weekends, would be inconvenient if it was wet weather
Stayed 2 nights in Jul 2025

10/10 Excellent

Amita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, nothing stood out as a "wow". There was coffee in the room, but no free water bottles. The breakfast buffet was good, but nothing spectacular. My room was by the pool, so no fun with the door slamming as people came in and out of pool til 10 pm and the gym is open 24 hrs. Great location by downtown and the lakefront!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff... nice rooms... comfortable bed
Stayed 1 night in Jul 2025

10/10 Excellent

Delorene

Stayed 2 nights in Jul 2025

10/10 Excellent

wenda

Stayed 1 night in Jul 2025

10/10 Excellent

Manpreet

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, on the waterfront and clean. Nice staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
I love the location to the water and the waterfront trail. Wonderful to be able to go for a beautiful walk before breakfast! It's also a treat to eat breakfast outdoors over looking the water.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Jul 2025

6/10 Okay

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location
Stayed 1 night in Jul 2025

6/10 Okay

Judy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location and view are awesome. Room/furnishings were showing wear and tear. Bedding had some stains. Used coffee pod in the Keurig. Toilet in the bathroom had either not been cleaned or used after cleaning. Air conditioner very loud.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent value Hotel with positive lakeside location. Great number of eateries in the area. The parking is very poorly managed with no reserved spaces for paying hotel guests. Our2 bed queen room only had one office chair to sit on. Not friendly or comfortable
Stayed 7 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great value. Well run and well maintained
Stayed 3 nights in Jul 2025